12 Steps to Implementing an
Account-Based Marketing (ABM) Strategy
By Mark Sekula
Account-Based Marketing (ABM) is a:
• Strategic approach to B2B marketing
• It focuses on targeting and engaging specific high-value accounts
rather than broad, generic audiences.
Whether you use an ABM system or not, here are the following are
the steps to implementing an effective ABM strategy:
Goal of ABM
1. Identify Target Accounts:
• Collaborate with sales to identify high-potential target accounts that align with business goals.
• Consider factors such as revenue potential, industry, company size, and past engagement.
2. Understand Account Needs:
• Research and gather insights about each target account.
• Understand their pain points, challenges, and goals.
• Create detailed buyer personas for key stakeholders within each account.
3. Develop Personalized Content:
• Create content tailored to the specific needs and pain points of each target account.
• Customize your messaging to resonate with individual personas within the account.
4. Select Marketing Channels:
• Choose the most effective marketing channels for reaching your target accounts. This may
include email, social media, content marketing, webinars, and more.
• Consider which channels your target accounts are most active on.
First 4 Steps
5. Leverage Technology (ABM System):
• If you have access to an ABM system, use it to streamline your efforts. These platforms often
provide account insights, automation, and tracking capabilities.
• Common ABM systems include Terminus, Demandbase, and Engagio.
6. Run Targeted Campaigns:
• Launch campaigns that are specifically designed for each target account. This could involve
personalized emails, social media ads, and direct mail.
• Ensure that your messaging addresses the unique challenges and goals of each account.
7. Engage and Nurture:
• Actively engage with key stakeholders in your target accounts. Follow them on social media,
comment on their content, and attend events they participate in.
• Nurture relationships by providing valuable insights and content over time.
8. Track and Measure:
• Monitor the performance of your ABM campaigns. Track metrics like engagement, conversion
rates, and pipeline growth.
• Use analytics to understand which strategies are working and adjust your approach
accordingly.
Next 4 Steps
9. Collaborate with Sales:
• Maintain open communication with your sales team. Share insights, feedback, and progress
reports on target accounts.
• Collaborate on account-specific strategies and tactics.
10. Evaluate and Iterate:
• Regularly assess the effectiveness of your ABM strategy. Are you achieving your goals? Are
there opportunities for improvement?
• Be prepared to adjust your approach based on what you learn.
11. Scale and Expand:
• As you see success with your initial target accounts, consider expanding your ABM efforts to
include more accounts.
• Continue to refine your strategies and processes to accommodate growth.
12. Measure ROI:
• Calculate the return on investment (ROI) of your ABM efforts. Determine whether the revenue
generated from these accounts justifies the resources spent.
Final 4 Steps
ABM is a long-term strategy that requires ongoing effort and
collaboration between marketing and the sales team. Whether you
use a specialized ABM system or not, the key is personalization and
tailored engagement with high-value accounts.
Summary

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12 Steps to Implementing an ABM Strategy.pdf

  • 1. 12 Steps to Implementing an Account-Based Marketing (ABM) Strategy By Mark Sekula
  • 2. Account-Based Marketing (ABM) is a: • Strategic approach to B2B marketing • It focuses on targeting and engaging specific high-value accounts rather than broad, generic audiences. Whether you use an ABM system or not, here are the following are the steps to implementing an effective ABM strategy: Goal of ABM
  • 3. 1. Identify Target Accounts: • Collaborate with sales to identify high-potential target accounts that align with business goals. • Consider factors such as revenue potential, industry, company size, and past engagement. 2. Understand Account Needs: • Research and gather insights about each target account. • Understand their pain points, challenges, and goals. • Create detailed buyer personas for key stakeholders within each account. 3. Develop Personalized Content: • Create content tailored to the specific needs and pain points of each target account. • Customize your messaging to resonate with individual personas within the account. 4. Select Marketing Channels: • Choose the most effective marketing channels for reaching your target accounts. This may include email, social media, content marketing, webinars, and more. • Consider which channels your target accounts are most active on. First 4 Steps
  • 4. 5. Leverage Technology (ABM System): • If you have access to an ABM system, use it to streamline your efforts. These platforms often provide account insights, automation, and tracking capabilities. • Common ABM systems include Terminus, Demandbase, and Engagio. 6. Run Targeted Campaigns: • Launch campaigns that are specifically designed for each target account. This could involve personalized emails, social media ads, and direct mail. • Ensure that your messaging addresses the unique challenges and goals of each account. 7. Engage and Nurture: • Actively engage with key stakeholders in your target accounts. Follow them on social media, comment on their content, and attend events they participate in. • Nurture relationships by providing valuable insights and content over time. 8. Track and Measure: • Monitor the performance of your ABM campaigns. Track metrics like engagement, conversion rates, and pipeline growth. • Use analytics to understand which strategies are working and adjust your approach accordingly. Next 4 Steps
  • 5. 9. Collaborate with Sales: • Maintain open communication with your sales team. Share insights, feedback, and progress reports on target accounts. • Collaborate on account-specific strategies and tactics. 10. Evaluate and Iterate: • Regularly assess the effectiveness of your ABM strategy. Are you achieving your goals? Are there opportunities for improvement? • Be prepared to adjust your approach based on what you learn. 11. Scale and Expand: • As you see success with your initial target accounts, consider expanding your ABM efforts to include more accounts. • Continue to refine your strategies and processes to accommodate growth. 12. Measure ROI: • Calculate the return on investment (ROI) of your ABM efforts. Determine whether the revenue generated from these accounts justifies the resources spent. Final 4 Steps
  • 6. ABM is a long-term strategy that requires ongoing effort and collaboration between marketing and the sales team. Whether you use a specialized ABM system or not, the key is personalization and tailored engagement with high-value accounts. Summary