12 things Disney and Pixar teach us about customer support.
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The document provides twelve customer support lessons inspired by Disney and Pixar, emphasizing preparedness, empathy, and positivity. Key points include being there for customers, appreciating the small gestures, and learning from mistakes. The overarching message encourages spreading love and understanding, especially during challenging times.
12 things Disney and Pixar teach us about customer support.
- 1. teach us about customer support. 12 Things Disney & Pixar
- 2. 1. Being prepared never hurt anyone.
- 4. 2. It never hurts to let your customers know that you’re there for them. Even if it’s not in song.
- 5. You’ve got a friend in me.
- 6. 3. It doesn’t matter how small the surprise is; it’s the thought that matters.
- 7. Sometimes, the smallest things take up the most room in your heart.
- 8. 4. Spread love everywhere you go and good things shall follow.
- 9. I’ve just met you and I love you.
- 10. 5.Put yourself in your customers’ shoes…
- 11. If you walk the footsteps of a stranger, you’ll learn things you never knew.
- 12. 6.And when worried customers get in touch with you, nothing works as well as…
- 13. You will be alright. There there.
- 14. 7.When the going gets tough, the tough don’t get going…
- 15. Just keep swimming. Just keep swimming. Just keep swimming.
- 16. 8.A shake-it-off jam can work wonders.
- 17. Hakuna Matata for the rest of your days.
- 18. 9. And the next time you screw up, just remember…
- 19. Oh yes! The past can hurt. But the way I see it, you can either run from it or learn from it.
- 20. 10. Be your own cheerleader.
- 21. Remember, you’re the one who can fill the world with sunshine.
- 22. 11. Facing the wrath of your customers might get you down like…
- 23. My team and I are all gonna have a good cry.
- 24. 12. But in the end, you’ll realize it was all worth it. Because…
- 25. Some people are worth melting for.
- 26. “Behind every slideshare is a great blogpost”. How to support during the holiday season like a boss https://medium.com/@freshdesk/how-to- support-during-the-holiday-season-like-a- boss-2a0e8fb5071#.8cbmtwm0u