The document discusses the establishment and work of 'Ciudades Kyosei', a Spanish NGO focused on (e)participation, e-democracy, and e-governance since 2006. It explores the challenges and opportunities in promoting civic engagement through collaborative software design, highlighting the complexities and problems intrinsic to participation. The ongoing project, 'Kyopol' or 'symbiotic city', aims for a participatory approach to civic software while addressing the cyclical nature of participation dynamics.