2017: Where are we
going?
Trends in HC, Recruitment, &
Assessment
HC Trends
Global Human Capital Trends 2016. Deloitte University Press.
7,000 business and HR leaders from 130 countries.
1
2017: Where are we going?Trends in HC, Recruitment, & Assessment
Organizational design:
The rise of teams
From traditional,
functional models
toward interconnected,
flexible teams.
A“network of teams” in
which companies build
and empower teams to
work on specific
business projects and
challenges. people
coming together to
tackle projects, then
disbanding and moving
on to new assignments
once the project is
complete.
Challenge:
14% believe they are
ready.
21% feel expert at
building cross-
functional teams.
12 % understand the
way their people work
together in networks
Leadership awakened:
Generations, teams, science
The traditional
pyramid-shaped
leadership
development model is
simply not producing
leaders fast enough to
keep up with the
demands of business
and the pace of
change.
need to raise the bar in
terms of rigor,
evidence, and more
structured and
scientific approaches
to identifying,
assessing, and
developing leaders.
Identifying great
leaders as early as
possible is an
important way to
deepen the leadership
bench and promote
dramatic change
Shape culture:
Drive strategy
Only 28 % of survey
respondents believe
they understand their
culture well, while only
19 % believe they have
the “right culture.”
Culture can determine
success or failure
during times of change:
Mergers, acquisitions,
growth, and product
cycles can either
succeed or fail
depending on the
alignment of culture
with the business’s
direction.
Engagement:
Always on
Annual engagement
surveys are being
replaced by “employee
listening” tools such as
pulse surveys,
anonymous social
tools, and regular
feedback check-ins by
managers
only 46 percent of
companies report that
they are prepared to
tackle the engagement
challenge.
The rise of “employee
listening "officer, an
important new role for
HR
Learning:
Employees take charge
Employees demand
continuous learning
opportunities through
innovative platforms
tailored to their
individual schedules.
Many learning and
development
organizations are still
struggling with
internally focused and
outdated platforms
and static learning
approaches.
The learning
environment feels like a
consumer website that
provides videos, courses,
content, and access to
experts—as
well as recommendation
engines that help people
find precisely what they
need.
Design thinking:
Crafting the employee experience
Design thinking means
focusing on the person
and the experience, not
the process.
Instead of building
“programs” and
“processes,” leading
HR organizations are
studying people to help
develop interventions,
apps, and tools that
help make employees
less stressed and more
productive.
Design thinking is
emerging as a best
practice for leading
companies and
innovative HR
organizations.
Changing skills of the HR organization :
Growing momentum toward a new mandate
68% report their
companies have solid
development programs
for HR professionals.
Four out of ten
executives report their
companies are ready to
address the skills gaps
in HR.
HR teams are learning
to experiment with new
ideas.
People analytics:
Gaining speed
Companies are
building people
analytics teams, rapidly
replacing legacy
systems, and
combining separate
analytics groups within
HR into one strategic
function.
Leveraging external
data—such as data
from social networking
platforms, employment
brand data, data on
hiring patterns, and
external turnover and
demographic data—to
predict workforce
trends and target top
talent.
Employee feedback
and engagement
systems, real-time
narrative analysis, and
off-the-shelf predictive
models from almost
every talent
management vendor
are now available.
Digital HR:
Revolution, not evolution
Innovative HR
organizations are
integrating mobile and
cloud technologies to
build an app-based set
of services designed to
incorporate HR
programs into an
employee’s daily life.
42 percent of
companies are
adapting their existing
HR systems for mobile,
device delivered, just-
in-time learning.
59 percent are
developing mobile apps
that integrate back office
systems for ease of use by
employees.
51 percent are leveraging
external social networks in
their own internal apps for
recruitment and employee
profile management
Workforce management:
Distraction or disruption?
The concept of
“contingent workforce
management” is being
reshaped by the “gig
economy”— networks
of people who make a
living working without
any formal
employment
agreement—as well as
by the increased use of
machines as talent.
Almost half of the
executives surveyed
(42 percent) expect to
increase or significantly
increase the use of
contingent workers in
the next three to five
years.
43 percent anticipate
greater deployment
of robotics and
cognitive technologies.
Recruitment Trends2
Talent acquisition
has a prominent
seat at the
executive table.
Talent leaders feel confident that their
department is helping define the future of
their company. Over 83% of them say
talent is the number one priority in their
organization.
Recruiters will be
even busier this year
and are focusing on
quality of hire.
56% of leaders say that their team’s
hiring volume will increase and in order to
measure success they are focusing on
how long a new hire stays at the
company, hiring manager satisfaction,
and time to fill.
Budgets go to
traditional tactics,
but branding tops
investment wish list.
While nearly 70% of recruiting budgets
are spent on job boards, recruiting tools,
and staffing agencies, talent leaders
identify employer branding as the #1 area
where they wish they could invest more.
Effective employer
brand messaging
focuses on culture
and career growth.
Over 80% of leaders acknowledge that
employer branding has a significant
impact on their ability to hire talent.
Candidates reveal that companies can
pique their interest if they talk about
career growth, company culture, and
challenges.
Diversity, screening
automation, and data
are key future
trends.
Automating the screening and hiring
process in order to eliminate human bias
and time limitations will shape the future
of recruiting. Big enterprises focus more
on harnessing big data.
Diversity, screening
automation, and data
are key future
trends.
Automating the screening and hiring
process in order to eliminate human bias
and time limitations will shape the future
of recruiting. Big enterprises focus more
on harnessing big data.
“
How about the talent?
“
How about the talent?
“
How about the talent?
“
How about the talent?
“
How about the talent?
“
How about the talent?
Assessment Trends3
Online
Assessment
is growing
Assessment can predict which
candidates will be strong performers
The use of psychometric
assessment is increasing
Development centres,
assessment centres, integrity
& value questionnaire, & SJT
are the fastest growing tools.
Mobile assessment has
become part of the
talent agenda.
Talent analytics are
being used in nearly
half of organisation
Cost is an obstacle to
the increased use of
assessment.
Thanks!
Any questions?

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2017: Where are we going?Trends in HC, Recruitment, & Assessment

  • 1. 2017: Where are we going? Trends in HC, Recruitment, & Assessment
  • 2. HC Trends Global Human Capital Trends 2016. Deloitte University Press. 7,000 business and HR leaders from 130 countries. 1
  • 4. Organizational design: The rise of teams From traditional, functional models toward interconnected, flexible teams. A“network of teams” in which companies build and empower teams to work on specific business projects and challenges. people coming together to tackle projects, then disbanding and moving on to new assignments once the project is complete. Challenge: 14% believe they are ready. 21% feel expert at building cross- functional teams. 12 % understand the way their people work together in networks
  • 5. Leadership awakened: Generations, teams, science The traditional pyramid-shaped leadership development model is simply not producing leaders fast enough to keep up with the demands of business and the pace of change. need to raise the bar in terms of rigor, evidence, and more structured and scientific approaches to identifying, assessing, and developing leaders. Identifying great leaders as early as possible is an important way to deepen the leadership bench and promote dramatic change
  • 6. Shape culture: Drive strategy Only 28 % of survey respondents believe they understand their culture well, while only 19 % believe they have the “right culture.” Culture can determine success or failure during times of change: Mergers, acquisitions, growth, and product cycles can either succeed or fail depending on the alignment of culture with the business’s direction.
  • 7. Engagement: Always on Annual engagement surveys are being replaced by “employee listening” tools such as pulse surveys, anonymous social tools, and regular feedback check-ins by managers only 46 percent of companies report that they are prepared to tackle the engagement challenge. The rise of “employee listening "officer, an important new role for HR
  • 8. Learning: Employees take charge Employees demand continuous learning opportunities through innovative platforms tailored to their individual schedules. Many learning and development organizations are still struggling with internally focused and outdated platforms and static learning approaches. The learning environment feels like a consumer website that provides videos, courses, content, and access to experts—as well as recommendation engines that help people find precisely what they need.
  • 9. Design thinking: Crafting the employee experience Design thinking means focusing on the person and the experience, not the process. Instead of building “programs” and “processes,” leading HR organizations are studying people to help develop interventions, apps, and tools that help make employees less stressed and more productive. Design thinking is emerging as a best practice for leading companies and innovative HR organizations.
  • 10. Changing skills of the HR organization : Growing momentum toward a new mandate 68% report their companies have solid development programs for HR professionals. Four out of ten executives report their companies are ready to address the skills gaps in HR. HR teams are learning to experiment with new ideas.
  • 11. People analytics: Gaining speed Companies are building people analytics teams, rapidly replacing legacy systems, and combining separate analytics groups within HR into one strategic function. Leveraging external data—such as data from social networking platforms, employment brand data, data on hiring patterns, and external turnover and demographic data—to predict workforce trends and target top talent. Employee feedback and engagement systems, real-time narrative analysis, and off-the-shelf predictive models from almost every talent management vendor are now available.
  • 12. Digital HR: Revolution, not evolution Innovative HR organizations are integrating mobile and cloud technologies to build an app-based set of services designed to incorporate HR programs into an employee’s daily life. 42 percent of companies are adapting their existing HR systems for mobile, device delivered, just- in-time learning. 59 percent are developing mobile apps that integrate back office systems for ease of use by employees. 51 percent are leveraging external social networks in their own internal apps for recruitment and employee profile management
  • 13. Workforce management: Distraction or disruption? The concept of “contingent workforce management” is being reshaped by the “gig economy”— networks of people who make a living working without any formal employment agreement—as well as by the increased use of machines as talent. Almost half of the executives surveyed (42 percent) expect to increase or significantly increase the use of contingent workers in the next three to five years. 43 percent anticipate greater deployment of robotics and cognitive technologies.
  • 15. Talent acquisition has a prominent seat at the executive table. Talent leaders feel confident that their department is helping define the future of their company. Over 83% of them say talent is the number one priority in their organization.
  • 16. Recruiters will be even busier this year and are focusing on quality of hire. 56% of leaders say that their team’s hiring volume will increase and in order to measure success they are focusing on how long a new hire stays at the company, hiring manager satisfaction, and time to fill.
  • 17. Budgets go to traditional tactics, but branding tops investment wish list. While nearly 70% of recruiting budgets are spent on job boards, recruiting tools, and staffing agencies, talent leaders identify employer branding as the #1 area where they wish they could invest more.
  • 18. Effective employer brand messaging focuses on culture and career growth. Over 80% of leaders acknowledge that employer branding has a significant impact on their ability to hire talent. Candidates reveal that companies can pique their interest if they talk about career growth, company culture, and challenges.
  • 19. Diversity, screening automation, and data are key future trends. Automating the screening and hiring process in order to eliminate human bias and time limitations will shape the future of recruiting. Big enterprises focus more on harnessing big data.
  • 20. Diversity, screening automation, and data are key future trends. Automating the screening and hiring process in order to eliminate human bias and time limitations will shape the future of recruiting. Big enterprises focus more on harnessing big data.
  • 21. “ How about the talent?
  • 22. “ How about the talent?
  • 23. “ How about the talent?
  • 24. “ How about the talent?
  • 25. “ How about the talent?
  • 26. “ How about the talent?
  • 29. Assessment can predict which candidates will be strong performers
  • 30. The use of psychometric assessment is increasing
  • 31. Development centres, assessment centres, integrity & value questionnaire, & SJT are the fastest growing tools.
  • 32. Mobile assessment has become part of the talent agenda.
  • 33. Talent analytics are being used in nearly half of organisation
  • 34. Cost is an obstacle to the increased use of assessment.