KEEPING A SEAT AT THE TABLE:
REMAINING RELEVANT
By Mike Anderson, CIO of CROSSMARK
“IT is too slow and too expensive”
“The business and IT
are not aligned”
What do people think of IT?
Our internal customers are more
tech savvy than ever before
Where do you
spend your time?
How much time do
you spend on
innovation?
Innovation
Leader
Trust
Relationships
Knowledgeable
Credibility
Visible
What’s required to lead?
How do we engage?
What do you
want?
(Order Taker)
What
problem are
you trying to
solve?
(Consultant)
“If I had an hour to solve a
problem…
I'd spend 55 minutes thinking
about the problem…
…and 5 minutes thinking
about solutions.”
― Albert Einstein
Learn from Shadow IT
Seek to
Control
Seek to
Understand
Challenge the “Status Quo”
Help me understand why…
Be the driver of innovation
 Foster creativity
 Schedule time for people to share ideas
 Identify and understand business disruptors
 Think like your customers
 Keep it simple!
Opportunities
abound
Prioritization is key!
How do we prioritize?
What happens if we solve the problem?
What decision does it drive?
What value is created?
What is the business
outcome?
Focus on business outcomes
that align to your strategic objectives
“Increase X by Y so that…”
Chief
Integration
Officer
Chief
Innovation
Officer
Chief
Infrastructure
Officer
Chief
Intelligence
Officer
The New
C “I” O
FocusExternally
Internally
Savvy
Tech Business
Actions You Can Take Today
 Talk to your business leaders about capabilities and
outcomes
 Have lunch with a different business stakeholder each week
 Ask the business about problems they are trying to solve
 Schedule time each week to discuss big ideas with your team
 Create incentives to support creativity and innovation
 Appoint someone to own innovation
Mike Anderson
SVP & CIO
CROSSMARK
mike.anderson@crossmark.com
Twitter - @MJA_DFW
LinkedIn -
http://www.linkedin.com/in/mianders
Thank You!

Keeping a Seat at the Table: Remaining Relevant