5 Evoq Features You Didn't Know Existed
1 like4,275 views
The document outlines five notable features of the Evoq platform, including a user-friendly publisher for content creation, link tracking for analytics, and seamless integration with Zendesk. Additionally, it highlights mobile-friendly capabilities and template management that allows business users to operate without programming knowledge. A content exchange feature is also included to enhance community management efficiency.
5 Evoq Features You Didn't Know Existed
- 1. DNN / Proprietary and Confidential. All Rights Reserved.1 5 Evoq Features You Didn’t Know Existed Will Morgenweck VP, Product Management @DNNCorp | @wmorgenweck
- 2. Feature #1 2 1 PUBLISHER Publisher enables you to create blog posts, articles, press releases and case studies in a simple, yet powerful authoring interface.
- 3. Feature #2 3 2 LINK TRACKING By enabling Link Tracking, Evoq records clicks on links, which in turn generate “Site Events” that appear in your Evoq Analytics dashboards.
- 4. Feature #3 4 3 ZENDESK INTEGRATION Easily integrate your Evoq site to Zendesk by providing: Zendesk URL, Agent Email and Agent Password. No programming knowledge required.
- 5. Feature #3 5 3 ZENDESK INTEGRATION Once you’ve connected Evoq, your community managers can auto- create new Zendesk tickets from the user engagement areas of your site.
- 6. Feature #4 6 4 TEMPLATE MANAGEMENT Some CMS systems require a web developer to create and update page templates. In Evoq, business users can manage page templates themselves, with no programming knowledge required.
- 7. Feature #4 7 4 TEMPLATE MANAGEMENT For further information, visit the content creation page on our website.
- 8. Feature #5 8 5 MOBILE FRIENDLY Evoq creates mobile-friendly sites for visitors. The “back end” accessed by CMS users is mobile-friendly as well. Here’s a look at Evoq’s in- context analytics, as seen from a phone.
- 9. Feature #6 – Bonus! 9 6 CONTENT EXCHANGE Someone post to the wrong area of your site? Use Content Exchange to conveniently move it (e.g. from Answers to Discussions). Community managers love this feature.
- 10. Feature #6 – Bonus! 10 6 CONTENT EXCHANGE Read more about Evoq’s community engagement features on our website.
- 11. Next Steps 11 Want to hear more Evoq features you didn’t know existed? Contact us: 650.288.3150 [email protected] http://www.dnnsoftware.com/