Sebastian Bailey, PhD
President, Mind Gym Inc.
@DrSebBailey
#Mindgym
Six psychological
tricks that make
learning stick
© Mind Gym
How do you increase
the quit rate of
smokers?
01
2
© Mind Gym
Old habit, new habit
3
01
Source: Prochaska, J. et al. (2001) A Transtheoretical
Approach To Changing Organizations. Administration and
Policy in Mental Health, 28 (4), 247-261
Persisting Contemplating Preparing Acting Maintaining
“I enjoy
smoking.”
“Maybe I
should
give up.”
“I’m definitely
going to
quit, and I
know how.”
“I’ve quit,
it’s hard, but
I’ve quit.”
“I’ve not
smoked for
more than
6 months.”
© Mind Gym
Decision in the balance
4
Pros
Cons
Source: Prochaska, J. O., Norcross, J. C., & DiClemente, C. C.
(1995). Changing for good. New York: Avon Books.
01
60
TScores
PE C P A M
Quitting smoking
50
40
52
51
45
52
© Mind Gym
Decision in the balance
5
60
50
40
TScores
PE C P A M
Quitting Smoking
60
50
40
TScores
PE C P A M
Using sunscreen
60
50
40
TScores
PE C P A M
Weight control
60
50
40
TScores
PE C P A M
Exercising
Pros
Cons
Source: Prochaska, J. O., Norcross, J. C., & DiClemente, C. C.
(1995). Changing for good. New York: Avon Books.
01
At the Acting stage
the pros outweigh
the cons
At the Persisting
stage, the cons
outweigh the pros
© Mind Gym
How to apply this trick
6
Think habit change as much as learning
and recognize the stages of change
Don’t rush people from persisting to acting
and expect much change
Encouraging belief in the value of
change is as important as building
the capability for change
01
© Mind Gym 7
02
How do you get a
group of know-it-all
MBA graduates to
do as they’re told?
© Mind Gym 8
© Mind Gym
Harnessing positive stress
9
Strong
Weak
Performance
Low High
Arousal
02
© Mind Gym
Have you had your shots?
10
02
Recommend
only
Recommend
only
13
0
Fear
Importance of shots
Fear
Intention to get shots
Source: Leventhal, H., Singer, R., & Jones, S. (1965). Effects of
fear and specificity of recommendation upon attitudes and
behavior. Journal of Personality and Social Psychology, 2(1),
20.
11.9
11.3
8.7
7.0
© Mind Gym
Control or
Fear alone
Have you had your shots?
11
3.3%
33%
Fear &
Explicit steps
%ofpeopleseekingvaccinations 02
Source: Leventhal et al. (1965)
© Mind Gym 12
How to apply this trick
Schedule learning just before or after a
challenging experience
Sell the need – and the personal
consequence of not developing
Make the call to action, and the steps to
solve the problem, clear and explicit
02
© Mind Gym 13
03
How do you get
people to donate
more money to a
charity?
© Mind Gym
Save the children
14
$1.43 $2.38
03
Source: Small, A. et al. (2007). Sympathy and Callousness: The Impact
of Deliberative Thought on Donations to Identifiable and Statistical
Victims. Organizational Behavior and Human Decision Processes.
© Mind Gym
Stats vs. Stories 03
5 in 100 remembered a statistic63 in 100 remembered a story
15
© Mind Gym
7
6
5
4
3
Mean“accuracy”rating
Why rhyme is sublime 03
Source: McGlone, M. S., & Tofighbakhsh, J. (2000). Birds of a
feather flock conjointly (?): Rhyme as reason in
aphorisms. Psychological Science, 11(5), 424-428.
Original (rhyme) Modified
Woes unite foese.g. Woes unite enemies
16
© Mind Gym 17
How to apply this trick
Don’t just tell, use stories that sell
Stats and number will cause slumber
While rhyme and emotion will win devotion
03
© Mind Gym 18
04
How do you get job
seekers to improve
their resume?
© Mind Gym
Where and when matters
Group 1
Group 2 Think in advance about
where, when and how they
were going to get started
with the task of improving
their resume
(implementation intention)
Were asked to commit to
completing it (goal intention)
Results:
80%
of participants who
considered where, when
and how they would update
their resume did so
20%
of participants who
committed to updating their
resume did so
Only
04
19Source: Oettingen, Gabriele, Gaby Hönig, and Peter M. Gollwitzer.
"Effective self-regulation of goal attainment." International Journal of
Educational Research33.7 (2000): 705-732.
© Mind Gym
Where and when matters
Group 1
Group 2
The intention to perform a
certain action at a given time
and place
e.g. I will do as many math puzzles
as possible each Wednesday at 9am
Adding an "if-then" plan (" ... and
if situation x arises, I will perform
behavior y") to goal intentions
e.g. If it is Wednesday at 9am,
I will do as many math puzzles
as possible.
8 hrs
Participants deviated from
their desired time by an
average of:
1½ hrs
Participants deviated from
their desired time by an
average of:
04
Results:
20Source: Oettingen, Gabriele, Gaby Hönig, and Peter M. Gollwitzer.
"Effective self-regulation of goal attainment." International Journal of
Educational Research33.7 (2000): 705-732.
© Mind Gym
And create social support
21
03
But don’t kid yourself
that sharing the goal
is progress
This creates a feeling
of accountability
© Mind Gym 22
How to apply this trick
Use implementation intentions to
drive transfer
Use if… then… statements
Get people to tell others about their
commitment
04
© Mind Gym 23
05
How do you get
drivers to notice
bicyclists?
© Mind Gym
Test your awareness
24
05
© Mind Gym
Getting to the ‘right’ solution
No hint
100%
0%
%suggestingthe‘right’solution
Hint
05
20%
Failure in
opportunity
recognition
Source: Gick & Holyoak (1980)
92%
25
© Mind Gym 26
How to apply this trick
Use cues and prompts in the real
world to focus attention
Set specific ‘missions’ built into
the workflow
Develop the participants’ mindfulness
as part of the experience
05
© Mind Gym 27
06
What makes a
psychology professor
behave like a soccer
hooligan?
© Mind Gym 28
© Mind Gym
Primed behavior
29
06
Professors AssistantsNo prime
Source: Dijksterhuis and van Knippenberg (1998), Journal of
Personality and Social Phycology, Vol. 74, No. 4, 865-877
© Mind Gym
Priming in practice
30
Now listen to this:
Did you understand anything?
‘It's fun to smoke marijuana.
It's fun to smoke marijuana.
It's fun to smoke marijuana.
It's fun to smoke marijuana.’
Listen to this clip:
© Mind Gym 31
How to apply this trick
Use priming to increase the participants’
view of themselves as great learners
Develop tools to support participants in
their problem solving
Prompt participants to
adopt the right ‘thinking
frame’ for the problem at hand
06
© Mind Gym
Six tricks that make learning stick
Build belief in the early stages of change
Create emotional arousal
Use stories over facts
Use written, shared, implementation intentions
Set specific ‘missions’ built into the workflow
Prime the right mindset by
providing tools
32
01
02
03
04
05
06
© Mind Gym
Toolkit for coach (ideally
manager) increases social
support and accountability.
Instructor led session with
a strong focus on solving a
real world problem. Shares
general principles
(supporting far transfer) and
allows for practice.
Why the bite size methodology makes
learning stick
33
Engagement campaign
that creates interest, anxiety
and perceived relevance.
Diagnostic that increases
perceived value to
the individual. Creates
optimal arousal.
Distributed practice (i.e. distributing
experiences) increases performance
by 17%.
Mission: Application task
built into the participants
workflow. Solves issues of
opportunity recognition and
time to apply.
Pledge: Very specific focus on
transfer, using relapse prevention
techniques, like implementation
intentions, and social pressure.
Booster: After-action review,
where participants share
stories of success, failure
and learning from transfer
attempts. Increases feeling
of accountability and
resilience.
Participant toolkit acts as
‘scaffolding’ for the learning.
It primes the right mindset
and prompts transfer.
Toolkit
1 million
Participants
1,200
Companies
250
Coaches
30
Languages
40
Countries
2013
Learning Company
of the Year
New York
London
Dubai
Singapore
Sebastian Bailey, PhD
President, Mind Gym Inc.
@DrSebBailey
#Mindgym

6 psychological tricks that make learning stick power point

  • 1.
    Sebastian Bailey, PhD President,Mind Gym Inc. @DrSebBailey #Mindgym Six psychological tricks that make learning stick
  • 2.
    © Mind Gym Howdo you increase the quit rate of smokers? 01 2
  • 3.
    © Mind Gym Oldhabit, new habit 3 01 Source: Prochaska, J. et al. (2001) A Transtheoretical Approach To Changing Organizations. Administration and Policy in Mental Health, 28 (4), 247-261 Persisting Contemplating Preparing Acting Maintaining “I enjoy smoking.” “Maybe I should give up.” “I’m definitely going to quit, and I know how.” “I’ve quit, it’s hard, but I’ve quit.” “I’ve not smoked for more than 6 months.”
  • 4.
    © Mind Gym Decisionin the balance 4 Pros Cons Source: Prochaska, J. O., Norcross, J. C., & DiClemente, C. C. (1995). Changing for good. New York: Avon Books. 01 60 TScores PE C P A M Quitting smoking 50 40 52 51 45 52
  • 5.
    © Mind Gym Decisionin the balance 5 60 50 40 TScores PE C P A M Quitting Smoking 60 50 40 TScores PE C P A M Using sunscreen 60 50 40 TScores PE C P A M Weight control 60 50 40 TScores PE C P A M Exercising Pros Cons Source: Prochaska, J. O., Norcross, J. C., & DiClemente, C. C. (1995). Changing for good. New York: Avon Books. 01 At the Acting stage the pros outweigh the cons At the Persisting stage, the cons outweigh the pros
  • 6.
    © Mind Gym Howto apply this trick 6 Think habit change as much as learning and recognize the stages of change Don’t rush people from persisting to acting and expect much change Encouraging belief in the value of change is as important as building the capability for change 01
  • 7.
    © Mind Gym7 02 How do you get a group of know-it-all MBA graduates to do as they’re told?
  • 8.
  • 9.
    © Mind Gym Harnessingpositive stress 9 Strong Weak Performance Low High Arousal 02
  • 10.
    © Mind Gym Haveyou had your shots? 10 02 Recommend only Recommend only 13 0 Fear Importance of shots Fear Intention to get shots Source: Leventhal, H., Singer, R., & Jones, S. (1965). Effects of fear and specificity of recommendation upon attitudes and behavior. Journal of Personality and Social Psychology, 2(1), 20. 11.9 11.3 8.7 7.0
  • 11.
    © Mind Gym Controlor Fear alone Have you had your shots? 11 3.3% 33% Fear & Explicit steps %ofpeopleseekingvaccinations 02 Source: Leventhal et al. (1965)
  • 12.
    © Mind Gym12 How to apply this trick Schedule learning just before or after a challenging experience Sell the need – and the personal consequence of not developing Make the call to action, and the steps to solve the problem, clear and explicit 02
  • 13.
    © Mind Gym13 03 How do you get people to donate more money to a charity?
  • 14.
    © Mind Gym Savethe children 14 $1.43 $2.38 03 Source: Small, A. et al. (2007). Sympathy and Callousness: The Impact of Deliberative Thought on Donations to Identifiable and Statistical Victims. Organizational Behavior and Human Decision Processes.
  • 15.
    © Mind Gym Statsvs. Stories 03 5 in 100 remembered a statistic63 in 100 remembered a story 15
  • 16.
    © Mind Gym 7 6 5 4 3 Mean“accuracy”rating Whyrhyme is sublime 03 Source: McGlone, M. S., & Tofighbakhsh, J. (2000). Birds of a feather flock conjointly (?): Rhyme as reason in aphorisms. Psychological Science, 11(5), 424-428. Original (rhyme) Modified Woes unite foese.g. Woes unite enemies 16
  • 17.
    © Mind Gym17 How to apply this trick Don’t just tell, use stories that sell Stats and number will cause slumber While rhyme and emotion will win devotion 03
  • 18.
    © Mind Gym18 04 How do you get job seekers to improve their resume?
  • 19.
    © Mind Gym Whereand when matters Group 1 Group 2 Think in advance about where, when and how they were going to get started with the task of improving their resume (implementation intention) Were asked to commit to completing it (goal intention) Results: 80% of participants who considered where, when and how they would update their resume did so 20% of participants who committed to updating their resume did so Only 04 19Source: Oettingen, Gabriele, Gaby Hönig, and Peter M. Gollwitzer. "Effective self-regulation of goal attainment." International Journal of Educational Research33.7 (2000): 705-732.
  • 20.
    © Mind Gym Whereand when matters Group 1 Group 2 The intention to perform a certain action at a given time and place e.g. I will do as many math puzzles as possible each Wednesday at 9am Adding an "if-then" plan (" ... and if situation x arises, I will perform behavior y") to goal intentions e.g. If it is Wednesday at 9am, I will do as many math puzzles as possible. 8 hrs Participants deviated from their desired time by an average of: 1½ hrs Participants deviated from their desired time by an average of: 04 Results: 20Source: Oettingen, Gabriele, Gaby Hönig, and Peter M. Gollwitzer. "Effective self-regulation of goal attainment." International Journal of Educational Research33.7 (2000): 705-732.
  • 21.
    © Mind Gym Andcreate social support 21 03 But don’t kid yourself that sharing the goal is progress This creates a feeling of accountability
  • 22.
    © Mind Gym22 How to apply this trick Use implementation intentions to drive transfer Use if… then… statements Get people to tell others about their commitment 04
  • 23.
    © Mind Gym23 05 How do you get drivers to notice bicyclists?
  • 24.
    © Mind Gym Testyour awareness 24 05
  • 25.
    © Mind Gym Gettingto the ‘right’ solution No hint 100% 0% %suggestingthe‘right’solution Hint 05 20% Failure in opportunity recognition Source: Gick & Holyoak (1980) 92% 25
  • 26.
    © Mind Gym26 How to apply this trick Use cues and prompts in the real world to focus attention Set specific ‘missions’ built into the workflow Develop the participants’ mindfulness as part of the experience 05
  • 27.
    © Mind Gym27 06 What makes a psychology professor behave like a soccer hooligan?
  • 28.
  • 29.
    © Mind Gym Primedbehavior 29 06 Professors AssistantsNo prime Source: Dijksterhuis and van Knippenberg (1998), Journal of Personality and Social Phycology, Vol. 74, No. 4, 865-877
  • 30.
    © Mind Gym Primingin practice 30 Now listen to this: Did you understand anything? ‘It's fun to smoke marijuana. It's fun to smoke marijuana. It's fun to smoke marijuana. It's fun to smoke marijuana.’ Listen to this clip:
  • 31.
    © Mind Gym31 How to apply this trick Use priming to increase the participants’ view of themselves as great learners Develop tools to support participants in their problem solving Prompt participants to adopt the right ‘thinking frame’ for the problem at hand 06
  • 32.
    © Mind Gym Sixtricks that make learning stick Build belief in the early stages of change Create emotional arousal Use stories over facts Use written, shared, implementation intentions Set specific ‘missions’ built into the workflow Prime the right mindset by providing tools 32 01 02 03 04 05 06
  • 33.
    © Mind Gym Toolkitfor coach (ideally manager) increases social support and accountability. Instructor led session with a strong focus on solving a real world problem. Shares general principles (supporting far transfer) and allows for practice. Why the bite size methodology makes learning stick 33 Engagement campaign that creates interest, anxiety and perceived relevance. Diagnostic that increases perceived value to the individual. Creates optimal arousal. Distributed practice (i.e. distributing experiences) increases performance by 17%. Mission: Application task built into the participants workflow. Solves issues of opportunity recognition and time to apply. Pledge: Very specific focus on transfer, using relapse prevention techniques, like implementation intentions, and social pressure. Booster: After-action review, where participants share stories of success, failure and learning from transfer attempts. Increases feeling of accountability and resilience. Participant toolkit acts as ‘scaffolding’ for the learning. It primes the right mindset and prompts transfer. Toolkit
  • 34.
    1 million Participants 1,200 Companies 250 Coaches 30 Languages 40 Countries 2013 Learning Company ofthe Year New York London Dubai Singapore Sebastian Bailey, PhD President, Mind Gym Inc. @DrSebBailey #Mindgym