Swinburne Student Survey on 
Educational Technology Expectations 
Birgit Loch (FSET, SUT) 
Lisa Germany (VU) 
Therese Keane (FSET, SUT) 
7th Wave Conference 15 – 16 September 2014 
1
Research study across two universities 
• Swinburne students (2013) [Victoria University (S2 2014)] 
• 358 responses 
• 53% male, 47% female 
Main questions: 
Is there a disconnect between what technologies students at 
high school expected their university to be using, and their 
actual experiences of using technologies at their university? 
Are student expectations met? 
7th Wave Conference 15 – 16 September 2014 
2
Technology use outside studies 
7th Wave Conference 15 – 16 September 2014 
3 
Answer % 
Desktop Computer 61% 
Laptop Computer 90% 
Tablet PC (running Windows) 10% 
iPads or other tablet devices 47% 
Smart phone (iPhone, Android phone, etc) 86% 
Email 94% 
Instant Messaging via computer (MSN, Gmail Chat, etc) 52% 
Texting via phone, smart phone or tablet device 88% 
Skype 62% 
Cloud Storage (e.g. Dropbox, Google Drive, Skydrive, Sharepoint) 66% 
eBooks (e.g. Kindle) 39% 
Online Gaming (e.g. via Xbox or playstation) 34%
Keeping technologies outside studies and 
technologies for studies completely separate 
• “Facebook would be for personal study only” 
• “Facebook is excellent for group work” 
• “I would not use facebook as a solution – privacy concerns” 
7th Wave Conference 15 – 16 September 2014 
4 
Answer % 
Strongly Disagree 22% 
Disagree 40% 
Agree 19% 
Strongly Agree 10% 
Depends on the technology (please explain) 9%
Technologies expected to be used, actually 
used, and wanted 
Technology Expected Actually used Wanted 
7th Wave Conference 15 – 16 September 2014 
5 
Learning Management System (e.g. 
Blackboard, WebCT, Moodle, Desire2Learn) 
84% 89% 63% 
Shared Drives (e.g. Dropbox, Google Drive, 
Skydrive, Sharepoint) 
57% 30% 50% 
Tablet PCs (running Windows) 59% 28% 51% 
iPads or other tablet devices 49% 20% 46% 
Smart Phones 34% 20% 40% 
Audience Response Systems / Clickers 76% 41% 67% 
Blogs 55% 37% 54% 
Wikis 55% 35% 47%
Technologies expected to be used, actually 
used, and wanted 
Technology Expected Actually used Wanted 
Online discussion Forums 75% 68% 55% 
ePortfolios (e.g. PebblePad) 62% 13% 49% 
Online Quizzes 73% 72% 58% 
Online Self-assessed quizzes 71% 51% 63% 
Plagiarism Detection (e.g. Turnitin, SafeAssign) 88% 76% 62% 
Peer Assessment (e.g. Peermark) 64% 36% 57% 
Open Educational Resources 79% 49% 61% 
Class/Lecture Recordings 83% 56% 73% 
7th Wave Conference 15 – 16 September 2014 
6
Technologies expected to be used, actually 
used, and wanted 
Technology Expected Actually used Wanted 
Podcasts/screencasts/vodcasts 75% 36% 65% 
Synchronous online communication via video 
75% 47% 66% 
conferencing (Elluminate, Blackboard 
Collaborate, Adobe Connect, Skype, etc) 
Online textbook publisher materials/quizzes 73% 44% 66% 
Virtual Worlds (e.g. Second Life) 48% 14% 52% 
Interactive Whiteboards (e.g. Smartboard, 
67% 25% 74% 
2Touch, Promeathean whiteboards) 
7th Wave Conference 15 – 16 September 2014 
7 
Classroom management systems (e.g. that 
allow student computer screens to be 
displayed to the whole class easily) 
72% 37% 66%
Please select the statement that best matches how 
well your expectations about technology use at 
university have been met (use by teachers/lecturers) 
60.00% 
50.00% 
40.00% 
30.00% 
20.00% 
10.00% 
7th Wave Conference 15 – 16 September 2014 
8 
0.00% 
FBE FoD FEIS FLSS FICT 
Exceeded 
Matched 
Poorer 
Different 
N=95 N=71 
N=48 
N=21 N=49 
60.00% 
50.00% 
40.00% 
30.00% 
20.00% 
10.00% 
0.00% 
Exceeded 
Matched 
Poorer 
Different
Considering all your classes, how would you rate 
your average Swinburne teacher's/lecturer's use 
of technologies for learning and teaching? 
7th Wave Conference 15 – 16 September 2014 
9 
TAFE 
Higher Ed
Expectation of more innovative use of 
technology at Swinburne – open comments 
• “University of Technology” implies innovative use of 
technologies 
• so does ranking as top 400 university in the world/top 3 in 
7th Wave Conference 15 – 16 September 2014 
Victoria 
• Many students attended high school before widespread use 
of computers 
• Requests for more: 
– Lecture recording 
– Use of clickers 
– Writing on tablets 
– Material in ebook form 
10
Open comments on the use of technology 
for learning/teaching at Swinburne – themes 
relating to how we could improve 
7th Wave Conference 15 – 16 September 2014 
11 
• Lecture theatre equipment 
• Teaching spaces 
• Lecture recording 
• Blackboard 
• Computers provided 
• Teaching staff training 
• Lectures 
• Expected student access to technologies 
• Cautioning against more technology/online 
• (Blended) learning design, online learning
7th Wave Conference 15 – 16 September 2014 
Note: 
Students are not directly asking for “flipped 
classrooms”. They want lecture recordings, and more 
activity in class, but only few ask for more online 
activities to replace face to face contact. 
12

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Swinburne Student Survey on Educational Technology Expectations

  • 1. Swinburne Student Survey on Educational Technology Expectations Birgit Loch (FSET, SUT) Lisa Germany (VU) Therese Keane (FSET, SUT) 7th Wave Conference 15 – 16 September 2014 1
  • 2. Research study across two universities • Swinburne students (2013) [Victoria University (S2 2014)] • 358 responses • 53% male, 47% female Main questions: Is there a disconnect between what technologies students at high school expected their university to be using, and their actual experiences of using technologies at their university? Are student expectations met? 7th Wave Conference 15 – 16 September 2014 2
  • 3. Technology use outside studies 7th Wave Conference 15 – 16 September 2014 3 Answer % Desktop Computer 61% Laptop Computer 90% Tablet PC (running Windows) 10% iPads or other tablet devices 47% Smart phone (iPhone, Android phone, etc) 86% Email 94% Instant Messaging via computer (MSN, Gmail Chat, etc) 52% Texting via phone, smart phone or tablet device 88% Skype 62% Cloud Storage (e.g. Dropbox, Google Drive, Skydrive, Sharepoint) 66% eBooks (e.g. Kindle) 39% Online Gaming (e.g. via Xbox or playstation) 34%
  • 4. Keeping technologies outside studies and technologies for studies completely separate • “Facebook would be for personal study only” • “Facebook is excellent for group work” • “I would not use facebook as a solution – privacy concerns” 7th Wave Conference 15 – 16 September 2014 4 Answer % Strongly Disagree 22% Disagree 40% Agree 19% Strongly Agree 10% Depends on the technology (please explain) 9%
  • 5. Technologies expected to be used, actually used, and wanted Technology Expected Actually used Wanted 7th Wave Conference 15 – 16 September 2014 5 Learning Management System (e.g. Blackboard, WebCT, Moodle, Desire2Learn) 84% 89% 63% Shared Drives (e.g. Dropbox, Google Drive, Skydrive, Sharepoint) 57% 30% 50% Tablet PCs (running Windows) 59% 28% 51% iPads or other tablet devices 49% 20% 46% Smart Phones 34% 20% 40% Audience Response Systems / Clickers 76% 41% 67% Blogs 55% 37% 54% Wikis 55% 35% 47%
  • 6. Technologies expected to be used, actually used, and wanted Technology Expected Actually used Wanted Online discussion Forums 75% 68% 55% ePortfolios (e.g. PebblePad) 62% 13% 49% Online Quizzes 73% 72% 58% Online Self-assessed quizzes 71% 51% 63% Plagiarism Detection (e.g. Turnitin, SafeAssign) 88% 76% 62% Peer Assessment (e.g. Peermark) 64% 36% 57% Open Educational Resources 79% 49% 61% Class/Lecture Recordings 83% 56% 73% 7th Wave Conference 15 – 16 September 2014 6
  • 7. Technologies expected to be used, actually used, and wanted Technology Expected Actually used Wanted Podcasts/screencasts/vodcasts 75% 36% 65% Synchronous online communication via video 75% 47% 66% conferencing (Elluminate, Blackboard Collaborate, Adobe Connect, Skype, etc) Online textbook publisher materials/quizzes 73% 44% 66% Virtual Worlds (e.g. Second Life) 48% 14% 52% Interactive Whiteboards (e.g. Smartboard, 67% 25% 74% 2Touch, Promeathean whiteboards) 7th Wave Conference 15 – 16 September 2014 7 Classroom management systems (e.g. that allow student computer screens to be displayed to the whole class easily) 72% 37% 66%
  • 8. Please select the statement that best matches how well your expectations about technology use at university have been met (use by teachers/lecturers) 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 7th Wave Conference 15 – 16 September 2014 8 0.00% FBE FoD FEIS FLSS FICT Exceeded Matched Poorer Different N=95 N=71 N=48 N=21 N=49 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% Exceeded Matched Poorer Different
  • 9. Considering all your classes, how would you rate your average Swinburne teacher's/lecturer's use of technologies for learning and teaching? 7th Wave Conference 15 – 16 September 2014 9 TAFE Higher Ed
  • 10. Expectation of more innovative use of technology at Swinburne – open comments • “University of Technology” implies innovative use of technologies • so does ranking as top 400 university in the world/top 3 in 7th Wave Conference 15 – 16 September 2014 Victoria • Many students attended high school before widespread use of computers • Requests for more: – Lecture recording – Use of clickers – Writing on tablets – Material in ebook form 10
  • 11. Open comments on the use of technology for learning/teaching at Swinburne – themes relating to how we could improve 7th Wave Conference 15 – 16 September 2014 11 • Lecture theatre equipment • Teaching spaces • Lecture recording • Blackboard • Computers provided • Teaching staff training • Lectures • Expected student access to technologies • Cautioning against more technology/online • (Blended) learning design, online learning
  • 12. 7th Wave Conference 15 – 16 September 2014 Note: Students are not directly asking for “flipped classrooms”. They want lecture recordings, and more activity in class, but only few ask for more online activities to replace face to face contact. 12