SlideShare a Scribd company logo
Automated Real-Time 
Creative Content Optimization 
8Seconds bvba 
Corda Campus Hasselt 
Kempische Steenweg 293/6 
3500 Hasselt, Belgium 
©All rights reserved 8seconds.net 
John Lindsay 
Director 
john.lindsay@8seconds.net 
www.8seconds.net
Automated real-time email optimization 
3% CTR 
The old way 
5% CTR 
8% CTR The 8Seconds way 
3% CTR 
1. 8Seconds automatically generates multiple versions of your email using alternate content. 
2. The winning content is automatically identified based on click through behavior of the first email openers, in real-time. 
3. The winning content is then automatically delivered to the rest of the audience insuring the highest conversion possible 
©All rights reserved 8seconds.net
How does multivariate testing work? 
Variable 1 
Header 
Variable 2 
Headline 
Variable 3 
CTA 
1 HTML = 36 email versions
Why do multivariate 
testing?
Don’t rely on gut feeling, use data! 
©All rights reserved 8seconds.net 
Gut 
feeling 
Data! 
Data! 
Data! 
Data! 
Data!
Sherpa: MVT testing 92% Significant results 
©All rights reserved 8seconds.net
Sherpa: only 3% do MVT testing 
©All rights reserved 8seconds.net
Your secret weapon! 
©All rights reserved 8seconds.net
Why 8Seconds?
Fully automated email optimizer 
Generates automatically dozens of email verisons with multivariate testing. 
©All rights reserved 8seconds.net
A/B vs. A/B/n or multivariate testing 
5% 
A/B 7% 
Click 
here 
Click 
here 
2 
% 
Click 
here 
More 
info 
Learn 
more 
Learn 
more 
Learn 
more 
More 
info 
More 
info 
Click 
here 
Click 
here 
Click 
here 
More 
info 
Learn 
more 
Learn 
more 
Learn 
more 
More 
info 
20 
% 
More 
info 
Click 
here 
Click 
here 
A/B/n 
• AB testing: small differences CTRs 
• ABn testing: large differences between CTRs 
• ABn testing is AB testing on steroids! 
Key Benefits: 
1. Faster learning 
2. Lower set-up cost 
3. Higher business results
Fully automated email optimizer 
Generates automatically dozens of email verisons with multivariate testing. 
Automatically determines the required sample size of the test audience based 
on statistical significance. 
©All rights reserved 8seconds.net
Fully automated email optimizer 
Generates automatically dozens of email verisons with multivariate testing. 
Automatically determines the required sample size of the test audience based 
on statistical significance. 
Automatically identifies the winning content based on clicks or conversions 
(e.g. Possibility to track conversions through a pixel on the thank you page) 
©All rights reserved 8seconds.net
Fully automated email optimizer 
Generates automatically dozens of email verisons with multivariate testing. 
Automatically determines the required sample size of the test audience based 
on statistical significance. 
Automatically identifies the winning content based on clicks or conversions 
(e.g. Possibility to track conversions through a pixel on the thank you page) 
Selects and displays automatically the winning content to the rest of the 
audience (since images are served remotely) 
©All rights reserved 8seconds.net
Real-time email optimization 
Real-time means highly relevant feedback: 
Testing on actual audience or segment 
Testing at actual time of send 
©All rights reserved 8seconds.net
Winner identified within hours 
©All rights reserved 8seconds.net
Real-time dashboard 
Tested on 3,000 
Sent to 143,988 
Gain of 4,098 clicks over the losing version! 
©All rights reserved 8seconds.net
Dashboard shows the performance of each email version
Minimal waste of data 
By using 8Second’s proprietary quantitative algorithm, winning content 
combinations are identified quickly, with minimal waste of contact data. 
This means that it is possible to identify a winning email with very small audiences. 
A 
Optimized 
A B C 
Waste Waste 
Higher conversions 
A 
Optimized 
A B C 
Lower conversions 
Test 
Audience 
Test Audience 
Manual 
testing 
WASTE OF DATA
Great for small audiences 
Increasing your conversions is easier than increasing 
the size of your small databases…. Great for B2B! 
©All rights reserved 8seconds.net
8Seconds Optimizer
8Seconds Cloud platform 
©All rights reserved 8seconds.net
Step 1: enter campaign data 
Enter: 
1) Variable image names: Header, CTA, etc. 
2) Image location 
3) Image URL 
©All rights reserved 8seconds.net 
CTA 
Click start
Step 2: replace HREF & IMG codes in email 
with 8Seconds’ HREF & IMG codes 
HTML Email 
8Seconds Optimizer’s 
HREF + IMG codes 
8Seconds Optimizer’s 
HREF + IMG codes 
©All rights reserved 8seconds.net
Step 3: send your campaign as usual 
Email Marketing Tool 
Delivers HTML Delivers images
How it works 
From the images URL 8Seconds makes copies of the images. 
HTML code then refers to 8Seconds server, which holds the images. 
©All rights reserved 8seconds.net
Clients and Partners
Awards 
Cuckoo Award 
for Innovation 
EMMA Award
8Seconds clients 
Telecom 
Travel 
Energy 
Fashion 
Finance 
Media 
Print 
E-Tail 
Retail 
Other 
©All rights reserved 8seconds.net
8Seconds partners: 
works platform indepent 
©All rights reserved 8seconds.net 
ESP’s 
DM Agencies 
Digital Agencies
Cases
500% gain from CTA buttons copy testing 
Gain: + 498 % 
Discover your My25 subscription > 25.58% 
Discover your subscription > 16.28% 
Discover your offer > 15.00% 
More information > 12.20% 
I switch! > 9.76% 
I activate it now > 7.50% 
I activate my subscription > 5.13% 
Winner found after only 287 unique views 
©All rights reserved 8seconds.net
280% gain from CTA text + color testing 
©All rights reserved 8seconds.net 
62% 
22% 
4 different colors 
10 different button texts
29% gain from 1 image + 3 different copy 
Gain: + 29 % 
©All rights reserved 8seconds.net
Case: FIAT
6 versions generated in real time
30 minutes to identify winner
154% improvement
154% improvement 
15.83% 10.28%
Gain of additional 3,478 clicks 
Winning version: 9,918 clicks 
Losing version: 6,440 clicks
Case: Philips Sonicare 
7 headers x 6 CTA buttons = 42 different emails 
©All rights reserved 8seconds.net
Guess which is the winner? 
Loser CTR 3.5% Winner CTR 16.5% 
470% increase
1200% sales conversion increase 
+1200% 
Sales 
Old email Optimized email 
0.15% 
conversion 
1.9% 
conversion 
©All rights reserved 8seconds.net
Winning email creative used on website 
©All rights reserved 8seconds.net
Optimizing content cross-channel 
Email 
Websites and Landing pages 
Online Advertising 
Mobile 
ATL, Print, POS 
Coupons 
©All rights reserved 8seconds.net
Optimize also your landing pages 
8Seconds works also for landing page 
Multivariate Testing 
Variants: 
SPONSOR A WATER PROJECT 
DONATE AND GIVE CLEAN WATER 
SPONSOR A WATER PROJECT 
CLEAN WATER FOR EVERYONE 
Join now Email address Zip code Sign up Sign up Learn more Sign up now
1000% increase 
36 email versions tested 
40K reviews generated within a week 
©All rights reserved 8seconds.net
Winner 22.2% Loser 10.6% 
Old Email Optimized Email 
209% increase 
Sales conversion rate 0.09% 1.80% 
©All rights reserved 8seconds.net
9.12% 
6.38% 
5.15% 
4.86% 
3.03% 
5.56% 
5.25% 
3.20% 
2.91% 
1.74% 
7.97% 
5.67% 
5.35% 
5.33% 
2.66% 
307% increase. Don’t stop testing!
Segmentation
Integrated mobile optimization 
Winning content identified by device type: Mobile vs. Desktop 
Explorer 
Firefox 
Chrome 
Safari 
Opera 
Android 
iPhone 
Blackberry 
Nokia 
Tablets 
Palm 
©All rights reserved 8seconds.net
Different devices, different results 
Desktop winning 
banner 
Mobile winning 
banner
Optimize by any segmentation 
Gender 
Age 
CTA 
Geography 
Mobile vs. Desktop 
Or any segmentation 
available in the database 
CTA 
Simply include the segment in the code generated by the 
8Seconds Optimizer and 8Seconds will optimize by segment 
[gender], [location], ... 
©All rights reserved 8seconds.net
Different segments, different results
Contact 8Seconds 
www.8seconds.net 
Optimizer@8seconds.net

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8secondspresconversion 02

  • 1. Automated Real-Time Creative Content Optimization 8Seconds bvba Corda Campus Hasselt Kempische Steenweg 293/6 3500 Hasselt, Belgium ©All rights reserved 8seconds.net John Lindsay Director [email protected] www.8seconds.net
  • 2. Automated real-time email optimization 3% CTR The old way 5% CTR 8% CTR The 8Seconds way 3% CTR 1. 8Seconds automatically generates multiple versions of your email using alternate content. 2. The winning content is automatically identified based on click through behavior of the first email openers, in real-time. 3. The winning content is then automatically delivered to the rest of the audience insuring the highest conversion possible ©All rights reserved 8seconds.net
  • 3. How does multivariate testing work? Variable 1 Header Variable 2 Headline Variable 3 CTA 1 HTML = 36 email versions
  • 5. Don’t rely on gut feeling, use data! ©All rights reserved 8seconds.net Gut feeling Data! Data! Data! Data! Data!
  • 6. Sherpa: MVT testing 92% Significant results ©All rights reserved 8seconds.net
  • 7. Sherpa: only 3% do MVT testing ©All rights reserved 8seconds.net
  • 8. Your secret weapon! ©All rights reserved 8seconds.net
  • 10. Fully automated email optimizer Generates automatically dozens of email verisons with multivariate testing. ©All rights reserved 8seconds.net
  • 11. A/B vs. A/B/n or multivariate testing 5% A/B 7% Click here Click here 2 % Click here More info Learn more Learn more Learn more More info More info Click here Click here Click here More info Learn more Learn more Learn more More info 20 % More info Click here Click here A/B/n • AB testing: small differences CTRs • ABn testing: large differences between CTRs • ABn testing is AB testing on steroids! Key Benefits: 1. Faster learning 2. Lower set-up cost 3. Higher business results
  • 12. Fully automated email optimizer Generates automatically dozens of email verisons with multivariate testing. Automatically determines the required sample size of the test audience based on statistical significance. ©All rights reserved 8seconds.net
  • 13. Fully automated email optimizer Generates automatically dozens of email verisons with multivariate testing. Automatically determines the required sample size of the test audience based on statistical significance. Automatically identifies the winning content based on clicks or conversions (e.g. Possibility to track conversions through a pixel on the thank you page) ©All rights reserved 8seconds.net
  • 14. Fully automated email optimizer Generates automatically dozens of email verisons with multivariate testing. Automatically determines the required sample size of the test audience based on statistical significance. Automatically identifies the winning content based on clicks or conversions (e.g. Possibility to track conversions through a pixel on the thank you page) Selects and displays automatically the winning content to the rest of the audience (since images are served remotely) ©All rights reserved 8seconds.net
  • 15. Real-time email optimization Real-time means highly relevant feedback: Testing on actual audience or segment Testing at actual time of send ©All rights reserved 8seconds.net
  • 16. Winner identified within hours ©All rights reserved 8seconds.net
  • 17. Real-time dashboard Tested on 3,000 Sent to 143,988 Gain of 4,098 clicks over the losing version! ©All rights reserved 8seconds.net
  • 18. Dashboard shows the performance of each email version
  • 19. Minimal waste of data By using 8Second’s proprietary quantitative algorithm, winning content combinations are identified quickly, with minimal waste of contact data. This means that it is possible to identify a winning email with very small audiences. A Optimized A B C Waste Waste Higher conversions A Optimized A B C Lower conversions Test Audience Test Audience Manual testing WASTE OF DATA
  • 20. Great for small audiences Increasing your conversions is easier than increasing the size of your small databases…. Great for B2B! ©All rights reserved 8seconds.net
  • 22. 8Seconds Cloud platform ©All rights reserved 8seconds.net
  • 23. Step 1: enter campaign data Enter: 1) Variable image names: Header, CTA, etc. 2) Image location 3) Image URL ©All rights reserved 8seconds.net CTA Click start
  • 24. Step 2: replace HREF & IMG codes in email with 8Seconds’ HREF & IMG codes HTML Email 8Seconds Optimizer’s HREF + IMG codes 8Seconds Optimizer’s HREF + IMG codes ©All rights reserved 8seconds.net
  • 25. Step 3: send your campaign as usual Email Marketing Tool Delivers HTML Delivers images
  • 26. How it works From the images URL 8Seconds makes copies of the images. HTML code then refers to 8Seconds server, which holds the images. ©All rights reserved 8seconds.net
  • 28. Awards Cuckoo Award for Innovation EMMA Award
  • 29. 8Seconds clients Telecom Travel Energy Fashion Finance Media Print E-Tail Retail Other ©All rights reserved 8seconds.net
  • 30. 8Seconds partners: works platform indepent ©All rights reserved 8seconds.net ESP’s DM Agencies Digital Agencies
  • 31. Cases
  • 32. 500% gain from CTA buttons copy testing Gain: + 498 % Discover your My25 subscription > 25.58% Discover your subscription > 16.28% Discover your offer > 15.00% More information > 12.20% I switch! > 9.76% I activate it now > 7.50% I activate my subscription > 5.13% Winner found after only 287 unique views ©All rights reserved 8seconds.net
  • 33. 280% gain from CTA text + color testing ©All rights reserved 8seconds.net 62% 22% 4 different colors 10 different button texts
  • 34. 29% gain from 1 image + 3 different copy Gain: + 29 % ©All rights reserved 8seconds.net
  • 36. 6 versions generated in real time
  • 37. 30 minutes to identify winner
  • 40. Gain of additional 3,478 clicks Winning version: 9,918 clicks Losing version: 6,440 clicks
  • 41. Case: Philips Sonicare 7 headers x 6 CTA buttons = 42 different emails ©All rights reserved 8seconds.net
  • 42. Guess which is the winner? Loser CTR 3.5% Winner CTR 16.5% 470% increase
  • 43. 1200% sales conversion increase +1200% Sales Old email Optimized email 0.15% conversion 1.9% conversion ©All rights reserved 8seconds.net
  • 44. Winning email creative used on website ©All rights reserved 8seconds.net
  • 45. Optimizing content cross-channel Email Websites and Landing pages Online Advertising Mobile ATL, Print, POS Coupons ©All rights reserved 8seconds.net
  • 46. Optimize also your landing pages 8Seconds works also for landing page Multivariate Testing Variants: SPONSOR A WATER PROJECT DONATE AND GIVE CLEAN WATER SPONSOR A WATER PROJECT CLEAN WATER FOR EVERYONE Join now Email address Zip code Sign up Sign up Learn more Sign up now
  • 47. 1000% increase 36 email versions tested 40K reviews generated within a week ©All rights reserved 8seconds.net
  • 48. Winner 22.2% Loser 10.6% Old Email Optimized Email 209% increase Sales conversion rate 0.09% 1.80% ©All rights reserved 8seconds.net
  • 49. 9.12% 6.38% 5.15% 4.86% 3.03% 5.56% 5.25% 3.20% 2.91% 1.74% 7.97% 5.67% 5.35% 5.33% 2.66% 307% increase. Don’t stop testing!
  • 51. Integrated mobile optimization Winning content identified by device type: Mobile vs. Desktop Explorer Firefox Chrome Safari Opera Android iPhone Blackberry Nokia Tablets Palm ©All rights reserved 8seconds.net
  • 52. Different devices, different results Desktop winning banner Mobile winning banner
  • 53. Optimize by any segmentation Gender Age CTA Geography Mobile vs. Desktop Or any segmentation available in the database CTA Simply include the segment in the code generated by the 8Seconds Optimizer and 8Seconds will optimize by segment [gender], [location], ... ©All rights reserved 8seconds.net