A Leader’s Guide to DevOps Practices and Culture
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The document is a guide on DevOps practices and culture presented by Tiffany Jachja of Harness Inc. It covers key aspects such as the DevOps lifecycle, the importance of people, processes, and technology, and incorporates methodologies like value stream mapping and relevant KPIs for continuous delivery. The main takeaways emphasize understanding, measuring, and improving outcomes over outputs in a collaborative environment.
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A Leader’s Guide to DevOps Practices and Culture
- 1. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 P/1 A Leader’s Guide to DevOps Practices and Culture / Tiffany Jachja Technical Evangelist . Harness.io
- 2. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 — In this session: What is DevOps? Changing Culture The DevOps Practices Confidential / © Harness Inc. 2020 P/2
- 3. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 I am not here to be right, I am here to get it right. •/ Brené Brown Confidential / © Harness Inc. 2020 P/3
- 4. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 The DevOps Lifecycle. Confidential / © Harness Inc. 2020 P/4
- 5. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 People Confidential / © Harness Inc. 2020 P/5 DevOps Incorporates Our People, Processes, and Technology. Technology Process
- 6. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Mindset Values Principles Practices Tools Getting to A DevOps Culture Confidential / © Harness Inc. 2020 P/6
- 7. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Articulating Change is not easy. Getting to A DevOps Culture Confidential / © Harness Inc. 2020 P/7 Mindset Values Principles Practices Tools
- 8. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Articulating Change is not easy. Bottom Up and Top Down Start small Set principles early on Getting to A DevOps Culture Confidential / © Harness Inc. 2020 P/8 Mindset Values Principles Practices Tools
- 9. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 DevOps Incorporates Our People, Processes, and Technology. Confidential / © Harness Inc. 2020 P/9 Mindset Values Principles Practices Tools
- 10. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 The Practices Confidential / © Harness Inc. 2020 P/10
- 11. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 For individual products / services Improving efficiency Understanding value Confidential / © Harness Inc. 2020 P/11 Value Stream Mapping — The flow of value.
- 12. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Information Flow Material Flow Lead Time Process A Process B Process C Process D Team #1 Team #3 2 days 1 day 2 hrs VSM: Application #1 Confidential / © Harness Inc. 2020 P/12
- 13. Confidential / © Harness Inc. 2020 P/13Confidential / © Harness Inc. 2020 P/13 Value Stream Mapping 101 — • Getting the right people in the room • Right to Left • Who is the Customer Information Flow: Confidential / © Harness Inc. 2020 P/13
- 14. Confidential / © Harness Inc. 2020 P/14Confidential / © Harness Inc. 2020 P/14 Value Stream Mapping 101 — • Left to Right • Macro view • What and who • % complete and accurate Material Flow: Confidential / © Harness Inc. 2020 P/14
- 15. Confidential / © Harness Inc. 2020 P/15Confidential / © Harness Inc. 2020 P/15 • Every action takes time • Measure of Lead Time • Indicates areas of improvement Time Flow: Confidential / © Harness Inc. 2020 P/15 Value Stream Mapping 101 —
- 16. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Information Flow Material Flow Lead Time Feature Dev QA Production Live App Team. 50% Ops Team 70% 2 days 1 day 2 hrs VSM: Banking Application Confidential / © Harness Inc. 2020 P/16 QA Team. 60% 1 day 4 days 4 days 01 month 1 day Ops Team 70%
- 17. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 — Capturing Key Metrics Outcomes over Outputs. Team > Individual KPIs DevOps Metrics Delivery Health Confidential / © Harness Inc. 2020 P/17
- 18. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 Continuous Delivery is the ability to get changes of all types into production, or into the hands of users, safely, and quickly in a sustainable way. •/ Jez Humble Confidential / © Harness Inc. 2020 P/18
- 19. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 THE KPISEnabling Data Driven Decisions Users Readiness Stability Agility Confidential / © Harness Inc. 2020 P/19
- 20. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 THE KPIS Delivery Coding Planning — DevOps Metrics to Start Deployment Frequency Change Failure Rate Mean Time to Recovery Deployment Lead Time Confidential / © Harness Inc. 2020 P/20
- 21. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 — Adopting New Technologies Understanding the big picture The right tool sets Supporting DevOps Commitment to upskilling Confidential / © Harness Inc. 2020 P/21
- 22. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 — Creating A Big Picture Diagram • Platforms • Environments (e.g: local, dev, prod) • Existing technologies and frameworks Confidential / © Harness Inc. 2020 P/22
- 23. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 P/23
- 24. Confidential / © Harness Inc. 2020Confidential / © Harness Inc. 2020 THE KEY TAKE AWAYS People, Process, Technology Understand, Measure, Improve Outcomes over Outputs Confidential / © Harness Inc. 2020 P/24
- 25. Confidential / © Harness Inc. 2020 P/25Confidential / © Harness Inc. 2020 @tiffanyjachja THANK YOU — Any Questions? / Contact: [email protected] Confidential / © Harness Inc. 2020 P/25