A Study on Impact of Organization Culture on Employee Behaviour with Special Reference to TNSTC, Perambalur District

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@ IJTSRD | Unique Paper ID – IJTSRD39999 | Volume – 5 | Issue – 3 | March-April 2021 Page 1241
A Study on Impact of Organization Culture on Employee
Behaviour with Special Reference to TNSTC,
Perambalur District
B. Kishori1, R. Kanimozhi2
1Assistant Professor, 2Student,
1, 2Department of Management Studies, Anna university (BIT Campus) Tiruchirappalli, Tamil Nadu, India
ABSTRACT
Organizational culture is characterized bybeliefsandconvictionsthatsupport
the organization's objectives. Corporate culture has an effect on employee
conduct. Interpersonal relationships, coordinationandcollaborationbetween
different organizational units, as well as the rewards and incentives provided
by their management The management must have the following qualities in
order to improve their success in their respective fields
KEYWORDS: Organization culture, Employee behaviour
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INTRODUCTION
The organization culture is they have some norms, morals,
beliefs. Employees follow rules and regulation in the
particular organization. Organization culture variables are
Innovation, Leadership, decision making, communication,
interpersonal relationship, team work, rewards and
incentives. Impact of the organization how employees
behave in particular situation in the organization like
positive attitude, high commitment, Involvement,
aggressiveness and etc….
REVIEW OF THE LITERATURE
Geert et al., 2010.“The performance guidance is focused on
different values and different norms that makes culture
effective.
Robbins and Sanghi (2007): Organizational norms,
principles, and convictions have a significant influence on
success and sustainability.
Ritchie (2000): organizational culture affects such
outcomes as productivity, performance, commitment, self
confidence, satisfaction and ethical behavior.Similarly,more
recent writers have stated that organizational culture
impacts on any organization, its employee performance and
job satisfaction and ultimately its financial performance.
Furthermore, it has also been noted that organizational
culture helps management to find out the suitable strategies
and policies which can drive employees to contribute
themselves and lead to organizational performance.
Denison & Neale (1996), Denison & Young (1999), and
Fey & Denison (2003): proposed a total of 12 dimensions,
with three sub-dimensions for each characteristic. The four
major cultural traits are listed below, along with their sub
dimensions: The characteristics of the involvement trait
include skill growth, team orientation, and empowerment.
The core principles, consensus, and an unwavering
dedication are all features of the consistency trait.
Gordon and DiTomaso(1992)and Denison(1990):argue
that cultural characteristics can influence performance, but
only in a limited or context-dependent way. They go on to
claim that if culture matches with changes in environmental
factors in the background, it can lead to higher results.
Researchers recently stated that cultural characteristics
cannot be copied and therefore may be a cause of organ
transplant rejection.
Furnham and Gunter (1993): is the internal alignment and
organisation of a company's activities and employees.
Internal integration is the societal interaction of new
members with existing members, which creates
organisational boundaries, feelings of belonging among
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individuals, and organisational engagement. The basis is a
shared structure.
Schein (1990, p. 111): “A pattern of basic assumptions
community has invented, found, or developed learning to
cope and problems of external adaptation and internal
integration, have performed well enough to be considered
true, and taught to new members the correct way to
interpret, think, and feel in relation to those problems.
“A system of norms, policies, procedures, rewards, and
expectancies within which individual and collective
competence can flourish, ” accordingtoHall (1988,p.308).
“Every organisation has a specific character of spirit, which
we can call culture, which is exposed in a dominant set of
values, beliefs about the significance and basic nature of
individuals, and authority norms.
“A system of norms, policies, procedures, rewards, and
expectancies within which individual and collective
competence can flourish, ” according to Hall (1988, p.308).
“Every organisation has a specific character of spirit, which
we can call culture, which is exposed in a dominant set of
values, beliefs about the significance and basic nature of
individuals,andauthoritynorms.organisational occurrences
in a specialised style of expression that professionals in
some firms share entirely with colleaguesoutsidethefirmas
opposed to those within the firm; and in differentexpressive
symbols everywhere that subgroups come together in the
development of their common sense of mission (Zheng &
McLean, 2010).
Gordon and Cummins (1979) define organization culture
as the drive that recognizes the efforts and contributions of
the organizational members and provides holistic
understanding of what and how is to be achieved, how goals
are interrelated, and how each employee could attain goals
FRAMEWORK OF THE STUDY
ORGANIZATION CULTURE
Innovation: process that an individual or organization
undertakes to conceptualize brandnewproducts,processes,
and ideas, or to approach existing products, processes, and
ideas in new ways. In the world of business, there are many
different types of innovation that a company might pursue
Leadership: The action of leading people in an
organization towards achieving goals. A leader setsa clear
vision for the organization, motivates employees, guides
employees through the work process and builds
morale. Leadership involves leading others toward
achieving clear goals.
Decision making: The process of making choices by
identifying a decision, gathering information,andassessing
alternative resolutions. Using a step-by-step decision-
making process can help you make more deliberate,
thoughtful decisions byorganizingrelevantinformation and
defining alternatives
Communication: He sending and receiving of messages
among interrelated individuals within a particular
environment or setting to achieve individual and common
goals. ... Individuals in organizations transmit messages
through face-to face, written, and mediated channels.
Interpersonal relationship: A strong association among
individuals working together in the same organization.
Employees working together ought to share a special bond
for them to deliver their level best.
Incentives reward: Workers for performance and
productivity through money. These incentives include
employee stock options, profit sharing plans, paid time off,
bonuses and cash awards. Additional
monetary incentives include annual or semi-annual
bonuses, such as mid-year and end-of-year rewards.
EMPLOYEE BEHAVIOUR
Personality: Dynamic because mental structures of
individual employees continuously develop over their
lifetime. Further, in organizational behaviour studies,
the personality and the individual behavioural pattern of
the employees becomeanimportantconstructtoadjust and
succeed in work situations.
Perceptions: Research has shown that what employees
perceive from their work situation influences their
productivity most. ... Those individuals who perceive their
jobs as negative are likely to have increased absenteeism,
more frequent turnover and less job satisfaction.
Employeeexperience:How employees reactrationallyand
emotionally… to the how their organizational and external
environments… enable them to achieve goals and satisfy
needs that are important to them. ...
Self-esteem: knowing you're good and wearing it well. ...
From an organizational perspective, “employees who feel
good about themselves are typically able to focus better,
need less time off, and generally get along well with
coworkers
Positive attitudes: Towards work andco-workers (such as
contentment, friendliness,etc.)These positiveattitudes are
usually manifested in a person's behavior; people with
a good attitude are active and productive and do what they
can to improve the mood of those around them.
High organizational commitments; Related to superior
business performance, increased profitability, improved
productivity, employee retention, customer satisfaction
metrics, reduced customer churn, and above all improving
the workplace culture.
High involvement: Management has significant impacts on
firm and employee outcomes. ... Multiple theoretical
frameworks link high involvement management
to employee well-being and positive health outcomes.
Aggressiveness: Physical violence, such as biting, hitting,
and kicking. Verbal hostility, like sending threatening
messages through emails, phone calls, or social media, or
making threats against someone's life, shouting, and
swearing

RESEARCH METHODOLOGY
RESEARCH DESIGN
In this chapter describes the different approach that has
been applied to gather required information in order to
perform successful research study. This present study is
descriptive in nature. This study is to find organization
culture impact on employees behaviour.
RESEARCH APPROACH
For this study, survey method is used for collecting data,
respondents are requested to fill the questionnaire by self
after explaining the various aspects mentioned in it
SAMPLING TECHNIQUE AND SAMPLE SIZE
The sample size of 120 was taken for the purpose of
conducting survey. Convience sampling technique is usedto
find impact of employees behaviour.
DATA DESIGN
Both primary and secondary data is used for this research.
The study required the primary data to be collected from a
sample of tnstc employees in perambalur. . The
questionnaire was framed witha demographicvariablesand
the new technological change, superior to subordinate
relationship, communication, rewards and incentives
primary data has been collected through a questionnaire,
which was designed on five points Likert scale with options
from strongly agree to strongly disagree. The data was
collected from 120 respondents through a well-structured
questionnaire. Secondary data arethose, whichhavealready
been collected by some other person for their purpose and
publication. It has been collected from the websites,
magazines, various national and international journals and
other related text books.
TOOLS USE FOR STUDY
The following statistical tools are applied to analyze the
result
1. Percentage analysis
2. Regression
LIMITATION OF STUDY
1. This study covers TNSTC perambalur district only.
2. This study only focus on 120 employees.
DATA ANALYSIS AND INTERPRETATION
TABLE 4.1.1 GENDER OF RESPONDENTS
S.NO Frequency No of respondents Percentage
1 Male 117 97.5
2 Female 3 2.5
3 Total 120 100.0
CHART 4.1.1
INTERPRETATION
For the above indicates respondents 97% male and
3%female.
INFERENCE
Majority of respondents 97%male
TABLE 4.1.2 AGE OF RESPONDENTS
1 20 to 30 9 7.5
2 30 to 40 59 49.2
3 above 40 52 43.3
4 Total 120 100.0
CHART 4.1.2
INTERPRETATION
For the above indicates respondents of age 20 to 30 are 7%,
30 to 40 age respondents are 49%, above 40 age
respondents are 43%.
INFERENCE
Above 40 age of respondents are 43%
TABLE 4.1.3 EDUCATIONAL QUALIFICATION
1 10 TH 54 45.0
2 12TH 43 35.8
3 UG 23 19.2
4 Total 120 100.0
CHART 4.1.3
INTERPRETATION
For the above indicates respondents of 10th are 45%,
respondents of 12th are 36%, respondents of 19%.
INTERFRENCE
Majority of respondents educational qualification are 10th
are 45%
TABLE 4.1.4 MARITAL STATUS
1 Married 111 92.5
2 Unmarried 9 7.5
3 Total 120 100.0

CHART 4.1.4
TABLE 4.1.5 MONTHLY SALARY
1 10k to 20k 10 8.3
2 20k to 30k 61 50.8
3 30k to 40k 40 33.3
4 above 40k 9 7.5
5 Total 120 100.0
CHART 4.1.5
INTERPRETATION
For the above indicates of respondents salary 10k t020k are
8%, respondents salary 20k to 30k are 50%, respondents
salary 30k to 40k are 7%.
INFERENCE
Majority of respondents salary 20k to 30k are 50%.
TABLE 4.1.6 WORK EXPERIENCE
1 Less than 1 yr 13 10.8
2 1-5yr 29 24.2
3 5-10yr 37 30.8
4 above 10yr 41 34.2
5 Total 120 100.0
CHART 4.1.7
INTREPRETATION
For the above indicates work experience ofrespondentsless
than one year are 11%, respondents of 1-5years 24%,
respondents of 5-10years 39%, respondents of above
10years 34%.
INFERENCE
Majority of respondents work experience 5-10years are
39%.
TABLE 4.1.7 FREQUENCY DISTRIBUTION ON
RESPONDENT OPINION ONORGANIZATION GIVES
RESPOND TO EVERY SUGGESTION AND NEW IDEAS
GIVEN BY EMPLOYEES
S.
NO
Frequency
No of
respondents
Percentag
e
1. Strongly Agree 91 75.8
2. Agree 21 17.5
3. Neutral 6 5.0
4. Disagree 2 1.7
5. Total 120 100.0
CHART 4.1.7
INTERPRETATION:
From the above indicates 75% of the respondents are
Strongly agree, 18% of the respondents, 5% of the
respondents neutral, 2% of the respondents disagree in
organization gives respond to every suggestion and new
ideas given by employees.
INFERENCE
Majority 75% of respondents strongly agree in my
organization respond to every suggestion and new ideas
given by employees.
TABLE 4.1.8 I WILL EASILY ADOPT A NEW
TECHNOLOGICAL CHANGE
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 21 17.5
3. Neutral 6 5.0
4. Disagree 2 1.7
5. Total 120 100.0

CHART 4.1.8
INTERPRETATION:
Strongly agree, 18% of the respondents, 5% of the
respondents neutral, 2% of the respondents disagree in
organization gives respond to every suggestion and new
ideas given by employees.
INFERENCE
Majority 76% of respondents are strongly agree in i wll
easily adopt a new technological change
TABLE 4.1.9 MY RELATIONSHIP WITH MY SUPERIOR IS
GOOD
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 43 35.8
3. Neutral 21 17.5
4. Disagree 3 2.5
5. Strongly disagree 7 5.8
6. Total 120 100.0
CHART 4.1.9
INTERPRETATION:
Strongly agree, 36% of the respondent agree, 18% of the
respondents, 17%of the respondents neutral, 2% of the
respondents disagree, 4% of the respondents strongly
disagree in organization gives respond to every suggestion
and new ideas given by employees.
INFERENCE
Majority 38% of respondents are strongly agree in my
relationship with my superior is good
TABLE 4.1.10 MY RELATIONSHIP WITH MY
SUBORDINATE
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 40 33.3
3. Neutral 26 21.7
4. Disagree 18 15.0
5. Strongly diaagree 2 1.7
6. Total 120 100.0
CHART 4.1.10
INTERPRETATION:
INFERENCE
Majority 33% of respondents are agree in my relationship
with my subordinate is good
TABLE 4.1.11 ALL EMPLOYEES ARE EMPOWERED TO
MAKE THEIR OWN DECISION FOR ASSIGNED
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 26 21.7
3. Neutral 32 26.7
4. Disagree 11 9.2
6. Total 120 100.0
CHART 4.1.11
INTERPRETATION:

INFERENCE
Majority 38% of respondents are strongly agree in all
employees are empowered to make their own decision for
assigned
TABLE 4.1.12 COMMUNICATION CHANNEL VERY OPEN
AMONG EM PLOYEES
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 40 33.3
3. Neutral 26 21.7
4. Disagree 12 10.0
6. Total 120 100.0
CHART 4.1.12
INTERPRETATION:
respondents neutral, 10%of therespondentsdisagree,2%of
the respondents strongly disagree in organization
communication channels are very open among employees
INFERENCE
Majority 33% of respondents are agree in communication
channels very open among employees.
TABLE 4.1.13 THE PROBLEMS AND COMPLAINTS OF
EMPLOYEES ARE EFFECTIVELY HANDLED
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 28 23.3
3. Neutral 29 24.2
4. Disagree 13 10.8
6. Total 120 100.0
CHART 4.1.13
INTERPRETATION:
the respondents strongly disagree in organization the
problems and complaints of employee are effectively
handled
INFERENCE
Majority 34% of respondents are strongly agree in the
problems and complaints are effectively handled
TABLE 4.1.14 EMPLOYEES HAVE A GOOD
INTERPERSONAL RELATIONSHIP WITH COLLEAGUES
S. NO Frequency
No of
respondents
Percentage
2. Agree 24 20.0
3. Neutral 10 8.3
4. Disagree 1 .8
5. Total 120 100.0
CHART 4.1.14
INTERPRETATION:
respondents neutral, 11%of the respondentsdisagree,in the
organization the employees have good interpersonal
relationship with colleagues
INFERENCE
Majority 70%of respondents are strongly agree in
employees have a good interpersonal relationship with
collegues

TABLE 4.1.15 I FEEL COMFORTABLE AND GAIN
KNOWLEDGE WHILE WORKING WITH MY TEAM
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 35 29.2
3. Neutral 33 27.5
4. Disagree 16 13.3
6. Total 120 100.0
CHART 4.1.15
INTERPRETATION:
From the above indicates 26%of the respondents are
the respondents strongly disagree in employee feel
comfortable and gain knowledge with working team
INFERENCE
Majority 29% of respondents are agree in i feel
comfortable and gain knowledge while working with my
team
TABLE 4.1.16 THE INCENTIVES AND REWARDS
SYSTEM IS SATISFACTORY
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 36 30.0
3. Neutral 34 28.3
4. Disagree 6 5.0
6. Total 120 100.0
CHART 4.1.16
INTERPRETATION:
respondents neutral, 5%of the respondents disagree, 7% of
the respondents strongly disagree in organization the
incentives and rewards system is satisfatory
INFERENCE
Majority 30% of respondents are stronglyagreeandagreein
incentives and rewards system is satisfactory
TABLE 4.1.17 THE RULES AND POLICIES ADOPTED BY
THE MANAGEMENT ARE WELL DEFINED
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 22 18.3
3. Neutral 31 25.8
4. Disagree 22 18.3
6. Total 120 100.0
CHART 4.1.17
INTERPRETATION:
respondents neutral, 19%of the respondents disagree,
10%% of the respondents strongly disagree rules and
policies adopted by the management are well defined
INFERENCE
Majority 27% of respondents are strongly agree in the rules
and adopted by the management are well defined
TABLE 4.1.18 YOUR ORGANIZATION PROVIDES
ENVIRONMENT FRIENDLY FACILITIES
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 17 14.2
3. Neutral 30 25.0
4. Disagree 10 8.3
6. Total 120 100.0
CHART 4.1.18

INTERPRETATION:
respondents neutral, 18%of the respondents disagree, 19%
of the respondents strongly disagree in organization
Provides environment friendly facilities
INFERENCE
Majority 33% of respondents are strongly agree in your
organization provides environmental facilities
TABLE 4.1.19 I LIKE TO WORK UNDER THE
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 24 20.0
3. Neutral 10 8.3
4. Disagree 2 1.7
5. Strongly disagree 1 .8
6. Total 120 100.0
CHART 4.1.19
INTERPRETATION:
respondents neutral,3%oftherespondentsdisagree,0.8%%
of the respondents strongly disagree i like towork under the
organization culture
INFERENCE
Majority 27% of respondents are strongly agree in i like to
work under the organization culture
TABLE 4.1.20 ORGANIZATION HELPS ME TO DEVELOP
SOME PERSONAL SKILLS TOWARDS WORKING
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 20 16.7
3. Neutral 33 27.5
4. Disagree 33 27.5
6. Total 120 100.0
CHART 4.1.20
INTERPRETATION:
16%% of the respondents strongly disagree organization
helps me to develop some personal skills towards
INFERENCE
Majority 27% of respondents are neutral and disagree in
organization helps me to develop some personal works.
TABLE 4.1.21 THERE ARE SCOPE TO GAIN MANY
EXPERIENCE WHILE WORKING WORTHY WITH
ORGANIZATION
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 43 35.8
3. Neutral 22 18.3
4. Disagree 4 3.3
6. Total 120 100.0
CHART 4.1.21
INTERPRETATION:
respondents neutral, 3%of the respondents disagree, 2%%
of the respondents strongly disagree there are scope to gain
many experience while worthy with organization
INFERENCE
Majority 41% of respondents are strongly agree in there are
scope to gain many experience while worthy with
organization

TABLE 4.1.22 I HAVE ABILITY TO MANAGE MY OWN
WORK
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 22 18.3
3. Neutral 19 15.8
4. Disagree 17 14.2
6. Total 120 100.0
CHART 4.1.22
INTERPRETATION:
24%of the respondents strongly disagree i have the ability
manage my work
INFERENCE
Majority 27% of respondents are strongly agree in i have
ability to manage my work
TABLE 4.1.23 I ALWAYS POSSES A SENSE OF FIVE
ATTITUDE WHILE WORKING UNDERGOING MY WORK
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 26 21.7
3. Neutral 21 17.5
4. Disagree 8 6.7
6. Total 120 100.0
CHART 4.1.23
INTERPRETATION:
respondents neutral, 7%of the respondents disagree, 7%%
of the respondents strongly disagree i always posses s sense
of five attitude while undergoing my work.
INFERENCE
Majority 47% of respondents are strongly agree in i always
posses a five attitude while undergoing my work
TABLE 4.1.24 I AM HIGHLY COMMITTED TOWARDS MY
WORK
S.
NO
Frequency
No of
respondents
Percentage
2. Agree 24 20.0
3. Neutral 24 20.0
4. Disagree 12 10.0
6. Total 120 100.0
CHART 4.1.24
TABLE 4.2.1 OPINION ABOUT THE ORGANIZATIONAL FACTORS WITH RESPECT TO EMPLOYEES BEHAVIORAL
ASPECTS
S. No Factors Weighted score
1 My organization gives respond to every suggestion and new ideas given by employees. 1.32
2 I will easily adopt to a new technological change 2.99
3 My relationship with my superior is good 2.016
4 My relationship with my subordinate 2.28
5 All employees are empowered to make their own decision for assigned 2.19
6 Communication channels are very open among employees 2.16
7 The problems and complaints of employees are effectively handled 2.34
8 Employees have a good interpersonal relationship with colleagues 1.39
9 I feel comfortable and gain knowledge while working with my team 2.40
10 The incentives and rewards system is satisfactory 2.28
11 The rules and policies adopted by the management are well defined 2.65
12 Your organization provides environment friendly facilities 2.65

13 I like to work under the organization culture 1.45
14 Organization helps me to develop some personal skills towards working 3.17
15 There are scope to gain many experience while worthy with organization 1.89
16 I have the ability to manage my own work 2.89
17 I always posses a sense of five attitude while undergoing my work 2.03
18 I am highly involved to do my work with high patience
Regression Analysis
Null Hypothesis (H0): There is no significant relationship between organization culture and employees behaviour.
Alternative Hypothesis (H1): There is a significant relationship between organization culture and employees behaviour.
TABLE 4.3.1
ANOVA
Model Sum of Squares df Mean Square F Sig.
1
Regression .857 1 .857 2.143 .203b
Residual 2.000 5 .400
Total 2.857 6
a. Dependent Variable: EB
b. Predictors: (Constant), OC
TABLE 4.3.2
Regression
Model
Unstandardized Coefficients Standardized Coefficients
t Sig.
B Std. Error Beta
1
(Constant) -1.149E-17 1.291 .000 1.000
OC 1.000 .683 .548 1.464 .203
a. Dependent Variable: EB
CHART 4.2.1
CHART 4.2.2

INTERPRETATION
Hence, the above table p value is higher than 0.01, H1 is accepted.
SUGGESTION
1. Organization may help employees its to develop some personal skills.
2. The employee has reported a non satisfactory reply towards their incrementsystemin theorganization.Thisissue maybe
focused.
3. The organization may focus a effective problems and complaints handling system.
CONCLUSION
The study about the organizational culture and impact of
behaviour on employees reveals that the workers were
satisfied with their ability, co-operation, team work,
involvement, supervisors, utilization of their skills and
rewards etc. They are highly satisfied with the current
culture of TNSTC. Because of this favourable culture the
employees’ show positive behaviours like highinvolvement,
highly commitment to the organization, highly motivated
and highly flexible to the organizational changes.
REFERENCE
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(2010). Cultures and Organizations.
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study of culture. New York: Free Press Robbins, S. P.
and Sanghi, S. (2007). Organizational Behavior,
Pearson Education, New Delhi.
[3] Ritchie M. (2000). Organizational culture: An
examination of its effect on the initialization process
andmemberperformance. SouthernBusinessReview,
25, 1-13.
[4] Hofstede, G., &Neuijen, B. (1990), Measuring
organisational Culture: A qualitative andquantitative
study across tweny cases. AdministrativeScienceQua
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Blueprint for Excellence. Woodstead Press: Texas.
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