ABC’s 2011 Annual Conference
The Integrated Audience—Bridging Consumers, Communities & Content
Jack Griffin | @JackGriffinESA | November 10, 2011
The Mathematics of Change




                            2
Remember calculus in college?
If you didn’t keep up…it caught you!




                                       3
Like calculus, digital is cumulative.




                                        4
Once Upon a Time…



         “A brand is the collection of
         assets and capabilities that allow
         one company to charge and to
         realize premium prices versus
         like competitors in the same
         category through time.”
         — David A. Aker




                                              5
The Comfortable, Linear
World of Print



    AD SALES                SUBSCRIPTIONS




                NEWSSTAND
                                            6
The Customer Has Escaped!




 “You should be rethinking the core logic of
 your go-to-market strategy. Instead of
 designing channels to capture targeted
 demographic segments, you must
 design them to support unfettered
 buyers’ behaviors.”
 — Harvard Business Review - 1993




                                               7
The Non-linear Networked World




                                 8
A Connected, Mobile World




                            7B People
                 as of November 2011
                    (and growing…)


                77% Connected
                       by mobile devices


                                                                                     9
5.3 billion at the end of 2010; U.N. Telecommunications Agency, http://www.itu.int
10
The Only Constant is Change




                              11
And More to Come…




            8B People
                           2020



90% Connected
      by mobile devices


                                                                                     12
5.3 billion at the end of 2010; U.N. Telecommunications Agency, http://www.itu.int
Transformation




                               13
Source: CoRise, October 2011
Transformation




                               14
Source: CoRise, October 2011
Transformation




           1961   2011




                         15
From Find It Now to Get It Now




                                 16
From Find It Now to Get It Now




                                 17
The Now Consumer




•  Wants it her way
•  Wants it now
•  Demands price transparency
•  Demands value
•  Cares what her friends think
•  Will share what she thinks




                                  18
iGeneration. Always Connected…




                                 19
iGeneration. Always Connected…




                                 20
…And Out There.




                  21
The Battle for Attention




                           22
Top-selling Paid App in US and UK




                                    23
“You can’t make it go back.”
—King Canute




                               24
“If something can be done, it will be done. The only question is
will it be done by you or to you. Just don’t think it won’t be done.”
– Thomas Friedman, December 9, 2008




                                                                        25
Media Business Models Erode



                              26
Internet Advertising Is No Silver Bullet




                          While revenue continues to grow,
                          up 23% in 2011 YTD:
                          • 91% of dollars go to top 50 players
                          • Search advertising = 49% of total
                              • Google at 76% share
                          • Facebook on track to be #1 in display
                          • Twitter will become an advertising factor
                          • CPMs continue to fall




                                                                    27
Have We Been Here Before?




 “A new medium is never an addition to an old one, nor does it
 leave the old one in peace. It never ceases to oppress the older
 media until it finds new shapes and positions for them.”
 – Marshall McLuhan, 1964




                                                                    28
Here and Now


 A New Way of Thinking About:




                                29
The “Here and Now” Revolution…



                           MOBILE           SOCIAL




                                     DATA

                          COMMERCE          LOCAL




                                                     30
The Google Blueprint ?



          PLACES                          TRANSACTIONS
      Googlemaps                          Googlewallet
      Quicksee.com                        Jamboo.com
                                          Zetawire.com




       COMMUNITY          PROMOTIONS        SHOPPING
      Google+            Google Offers   Google Catalogs
      TheFridge          Punchd.com      Sparkbuy.com
      Fflick.com         Dealmap.com     Boutiques.com



                                                           31
The Consumer is the Destination




                        What does the
                        consumer want to do?
                        Listen? Contribute?
                        Watch? Learn?
                        Browse? Purchase?
                        Compare? Share?
                        Read? Play?

                                               32
Media Brands are Outposts




                            33
Creating the Best Experience for
Each Audience and Platform




                                   34
                                     34
“There’s not a single business
model… There are really a lot of
   opportunities and a lot of
  options and we just have to
       discover them.”
        – Tim O’Reilly, CEO O’Reilly




                                       35
The Wall Street Journal




                          36
The Economist




                Economist Group: All Platforms

                                             37
The New York Times




                     38
Vanity Fair




              “Engagement with the reader
              is everything…Touch
              technology will transform
              what magazines are, will
              transform the way they are
              made, marketed and
              consumed...We want to be
              everywhere the consumer
              wants us to be.”
              Tom Wallace,
              Editorial Director, Condé Nast




                                               39
Financial Times


          HTML 5   The Web as “News Database”


                      The Data Workflow
                      • Visualizing complex dataset
                           - Bank debt exposure data
                              • Monitor site for updates
                              • CSV source
                              • Clean in Excel
                              • Import MySQL database
                              • Generate SQL query
                              • Publish XML
                              • Parse with ActionScript
                              • Publish with Flash




                                                           40
The New York Post




                    41
Hearst “Unbound”




                   42
Why Here & Now?
It is being done by people
and players who are coming
into the space of traditional
players from the other end.




                                43
Content from Commerce Roots




                              44
Where are you now in this landscape?
Where are you heading?—CoRise, 2011




 “Pessimists are usually right and optimists are usually wrong,
 but all the great changes have been accomplished by optimists.”
 – Thomas Friedman, December 9, 2008




                                                                   45
Here and Now Accelerators


           •  The iGeneration
           •  4G connectivity
           •  The Personal Cloud
           •  Kindle Fire @ $199
           •  Geolocation
           •  Touch Interfaces
           •  Analytics/Omniture
           •  Aggregators
           •  YouTube
           •  HTML5
           •  IPTV/Apple TV
           •  Mobile Payments

                                   46
The Here and Now Way

                1.    Be a digital native—it’s cumulative, like
                      calculus
                2.    Set a user baseline for all digital experiences
                3.    Pay the tolls – be there even when you don’t
                      know the return
                4.    Know that technology is core, not support,
                      particularly in data
                5.    Examine workflows, processes and CMS
                6.    Develop specific domain expertise
                7.    Look for recurring revenue and transactions
                8.    Spread your bets – there is no one future
                9.    Experiment, partner and collaborate
                10.  Innovation has been turned upside down
                                                                        47
ABC’s 97th Conference and Annual Meeting
The Integrated Audience: Bridging Customers, Communities & Content



                        THANK YOU!



               Text follow JackGriffinESA to 40404

Here and Now! Making Print Brands Digital

  • 1.
    ABC’s 2011 AnnualConference The Integrated Audience—Bridging Consumers, Communities & Content Jack Griffin | @JackGriffinESA | November 10, 2011
  • 2.
  • 3.
    Remember calculus incollege? If you didn’t keep up…it caught you! 3
  • 4.
    Like calculus, digitalis cumulative. 4
  • 5.
    Once Upon aTime… “A brand is the collection of assets and capabilities that allow one company to charge and to realize premium prices versus like competitors in the same category through time.” — David A. Aker 5
  • 6.
    The Comfortable, Linear Worldof Print AD SALES SUBSCRIPTIONS NEWSSTAND 6
  • 7.
    The Customer HasEscaped! “You should be rethinking the core logic of your go-to-market strategy. Instead of designing channels to capture targeted demographic segments, you must design them to support unfettered buyers’ behaviors.” — Harvard Business Review - 1993 7
  • 8.
  • 9.
    A Connected, MobileWorld 7B People as of November 2011 (and growing…) 77% Connected by mobile devices 9 5.3 billion at the end of 2010; U.N. Telecommunications Agency, http://www.itu.int
  • 10.
  • 11.
    The Only Constantis Change 11
  • 12.
    And More toCome… 8B People 2020 90% Connected by mobile devices 12 5.3 billion at the end of 2010; U.N. Telecommunications Agency, http://www.itu.int
  • 13.
    Transformation 13 Source: CoRise, October 2011
  • 14.
    Transformation 14 Source: CoRise, October 2011
  • 15.
    Transformation 1961 2011 15
  • 16.
    From Find ItNow to Get It Now 16
  • 17.
    From Find ItNow to Get It Now 17
  • 18.
    The Now Consumer • Wants it her way •  Wants it now •  Demands price transparency •  Demands value •  Cares what her friends think •  Will share what she thinks 18
  • 19.
  • 20.
  • 21.
  • 22.
    The Battle forAttention 22
  • 23.
    Top-selling Paid Appin US and UK 23
  • 24.
    “You can’t makeit go back.” —King Canute 24
  • 25.
    “If something canbe done, it will be done. The only question is will it be done by you or to you. Just don’t think it won’t be done.” – Thomas Friedman, December 9, 2008 25
  • 26.
  • 27.
    Internet Advertising IsNo Silver Bullet While revenue continues to grow, up 23% in 2011 YTD: • 91% of dollars go to top 50 players • Search advertising = 49% of total • Google at 76% share • Facebook on track to be #1 in display • Twitter will become an advertising factor • CPMs continue to fall 27
  • 28.
    Have We BeenHere Before? “A new medium is never an addition to an old one, nor does it leave the old one in peace. It never ceases to oppress the older media until it finds new shapes and positions for them.” – Marshall McLuhan, 1964 28
  • 29.
    Here and Now A New Way of Thinking About: 29
  • 30.
    The “Here andNow” Revolution… MOBILE SOCIAL DATA COMMERCE LOCAL 30
  • 31.
    The Google Blueprint? PLACES TRANSACTIONS Googlemaps Googlewallet Quicksee.com Jamboo.com Zetawire.com COMMUNITY PROMOTIONS SHOPPING Google+ Google Offers Google Catalogs TheFridge Punchd.com Sparkbuy.com Fflick.com Dealmap.com Boutiques.com 31
  • 32.
    The Consumer isthe Destination What does the consumer want to do? Listen? Contribute? Watch? Learn? Browse? Purchase? Compare? Share? Read? Play? 32
  • 33.
    Media Brands areOutposts 33
  • 34.
    Creating the BestExperience for Each Audience and Platform 34 34
  • 35.
    “There’s not asingle business model… There are really a lot of opportunities and a lot of options and we just have to discover them.” – Tim O’Reilly, CEO O’Reilly 35
  • 36.
    The Wall StreetJournal 36
  • 37.
    The Economist Economist Group: All Platforms 37
  • 38.
    The New YorkTimes 38
  • 39.
    Vanity Fair “Engagement with the reader is everything…Touch technology will transform what magazines are, will transform the way they are made, marketed and consumed...We want to be everywhere the consumer wants us to be.” Tom Wallace, Editorial Director, Condé Nast 39
  • 40.
    Financial Times HTML 5 The Web as “News Database” The Data Workflow • Visualizing complex dataset - Bank debt exposure data • Monitor site for updates • CSV source • Clean in Excel • Import MySQL database • Generate SQL query • Publish XML • Parse with ActionScript • Publish with Flash 40
  • 41.
    The New YorkPost 41
  • 42.
  • 43.
    Why Here &Now? It is being done by people and players who are coming into the space of traditional players from the other end. 43
  • 44.
  • 45.
    Where are younow in this landscape? Where are you heading?—CoRise, 2011 “Pessimists are usually right and optimists are usually wrong, but all the great changes have been accomplished by optimists.” – Thomas Friedman, December 9, 2008 45
  • 46.
    Here and NowAccelerators •  The iGeneration •  4G connectivity •  The Personal Cloud •  Kindle Fire @ $199 •  Geolocation •  Touch Interfaces •  Analytics/Omniture •  Aggregators •  YouTube •  HTML5 •  IPTV/Apple TV •  Mobile Payments 46
  • 47.
    The Here andNow Way 1.  Be a digital native—it’s cumulative, like calculus 2.  Set a user baseline for all digital experiences 3.  Pay the tolls – be there even when you don’t know the return 4.  Know that technology is core, not support, particularly in data 5.  Examine workflows, processes and CMS 6.  Develop specific domain expertise 7.  Look for recurring revenue and transactions 8.  Spread your bets – there is no one future 9.  Experiment, partner and collaborate 10.  Innovation has been turned upside down 47
  • 48.
    ABC’s 97th Conferenceand Annual Meeting The Integrated Audience: Bridging Customers, Communities & Content THANK YOU! Text follow JackGriffinESA to 40404