This document discusses how data analytics and business intelligence can improve business resilience and sustainability. It defines data analytics as analyzing raw data to gain insights, and business intelligence as generating reports from data. These techniques help businesses through risk management, supply chain management, and tailored marketing. Examples are given of industries like entertainment, education, logistics that benefit. Successful case studies of Netflix and Starbucks are provided that demonstrate how these companies use analytics and intelligence to better understand customers and make strategic decisions.