Accessibility and User Experience
Download as PPTX, PDF0 likes77 views
This document discusses the importance of accessibility and user experience (UX). It notes that accessibility and UX overlap in their goal of ensuring all people can understand and interact with products. The document provides an overview of various disabilities and notes statistics on the prevalence of disabilities. It emphasizes that disabilities include more than just blindness and provide examples of vision, hearing, motor, cognitive and other disabilities. The document also discusses UX techniques like personas and usability testing that incorporate considerations of accessibility.
More Related Content
Similar to Accessibility and User Experience (20)
![Design_Thinking_intro[2].pptx design thinking intro](https://cdn.slidesharecdn.com/ss_thumbnails/designthinkingintro2-250905080110-d64a31dd-thumbnail.jpg?width=560&fit=bounds)
Accessibility and User Experience
- 1. accessibility & uxtheaccessibility Accessibility & User Experience You Can’t Have One Without the Other 12/30/2019 1 Photo Source: https://themighty.com/2017/09/why-disability-accessibility-matters/
- 2. accessibility & uxtheaccessibility Who Am I? 12/30/2019 2
- 3. accessibility & uxtheaccessibility The extent to which people (including with disabilities) are able to understand and use a product. How a person feels about and interacts with a product The Overlap of UX and Accessibility 12/30/2019 3 What is UX? What is Accessibility? What do UX practitioners do? What do Accessibility advocates do? Through research, advocacy and empathy, create products that meet user expectations and needs
- 4. accessibility & uxtheaccessibility Great Perspectives…and Challenges “We can reframe accessibility in terms of what we provide, not what other people lack.” - Reframing Accessibility for the Web (Anne Gibson) http://alistapart.com/article/reframing-accessibility-for-the-web “We seem to live in a world where the able-bodied among us are considered normal, and everyone else must strive to attain that level.” - I Am Not Broken: The Language of Disability, Bookworm Blues http://www.bookwormblues.net/2014/09/10/i-am-not-broken-the-language-of-disability/ “People with disabilities are the nation's largest minority, and the only one that any person can join at any time” - Defining Disability Diversity in Society https://www.disabled-world.com/disability/diversity.php 12/30/2019 4
- 5. accessibility & uxtheaccessibility Accessibility: A Brief Overview 12/30/2019 5 Photo Source: https://www.is.mpg.de/de/news/blind-justice
- 6. accessibility & uxtheaccessibility Some (Mis)Perceptions of Accessibility Accessibility = just blindness It’s just not a big enough % of our audience “All of our users need to be able-bodied” “Accessibility is just for government compliance” “You can’t expect an experience to work the same for everybody.” “It’s too difficult or expensive to make an application/web experience accessible” 12/30/2019 6
- 7. accessibility & uxtheaccessibility Disabilities…by the Numbers 12/30/2019 7 People (all ages) with a disability in the United States: 12.7% Ages 21-64: 10.6% Ages 65-74: 25.1% Working-age people with disabilities working full-time/full-year: 23.9% Source: Cornell University 2017 Disability Status Report:United States
- 8. accessibility & uxtheaccessibility 12/30/2019 8 Disabilities: Not Just Blindness Photo Source: https://www.easterseals.com/sepa/our-programs/childrens-services/adapted-computers-and-adapted.html
- 9. accessibility & uxtheaccessibility Vision Disabilities 12/30/2019 9 Blindness Poor Vision Color Blindness Globally, it is estimated that approximately 1.3 billion people live with some form of vision impairment. Source: World Health Organization
- 10. accessibility & uxtheaccessibility Hearing Disabilities 12/30/2019 10 Hard of Hearing Deafness Tinnitus According to the American Tinnitus Association, 50 million Americans experience some form of tinnitus, a ringing or buzzing noise in the ears. Additionally, roughly 1 million people in the U.S. are functionally deaf. Source: Bureau of Internet Accessibility Photo Source: https://www.japantimes.co.jp/news/2017/12/04/national/japans-first-public-sign-language-phones-installed-haneda-airport/#.XVLbtpNKiL4
- 11. accessibility & uxtheaccessibility Motor Disabilities 12/30/2019 11 Cerebral palsy Muscular dystrophy Arthritis In the US, about 74.6 million people have some type of physical disability. Of today’s 20 year-olds, just over 1 in 4 will become disabled before they retire. Source: dosomething.org Photo Source: https://www.ilrcsf.org/about/galleries/photo-gallery/
- 12. accessibility & uxtheaccessibility Cognitive and Other Disabilities 12/30/2019 12 Attention Deficit Dyslexia Seizures An estimated 15-20% of the population, including many of the brightest minds of recent generations such as Albert Einstein, Thomas Edison, and Henry Ford, has some sort of language or text comprehension difficulty. Source: WebAIM.org
- 13. accessibility & uxtheaccessibility Environmental Impediments 12/30/2019 13 Rooftop Displays Poor Lighting Multiple Interfaces
- 14. accessibility & uxtheaccessibility 12/30/2019 14 UX Techniques + Accessibility: Archetypes/Personas
- 15. accessibility & uxtheaccessibility Example Users: Building Automation World 12/30/2019 15 Facility Operator? Service Technician? Security Guard? Security Operator? Case Investigator? Facility Manager? Director? CEO? Nurse? Teacher? Poor Vision Color Blindness Blindness Hard of Hearing Deaf Arthritis Motor Skill Limitations Seizures Attention Deficit Dyslexia Poor or Too Much Lighting
- 16. accessibility & uxtheaccessibility Example Users: Building Automation World 12/30/2019 16 Facility Operator? Service Technician? Security Guard? Security Operator? Case Investigator? Facility Manager? Director? CEO? Nurse? Teacher? Poor Vision Color Blindness Blindness Hard of Hearing Deaf Arthritis Motor Skill Limitations Seizures Attention Deficit Dyslexia Poor or Too Much Lighting
- 17. accessibility & uxtheaccessibility Example Users: Building Automation World 12/30/2019 17 Facility Operator? Service Technician? Security Guard? Security Operator? Case Investigator? Facility Manager? Director? CEO? Nurse? Teacher? Poor Vision Color Blindness Blindness Hard of Hearing Deaf Arthritis Motor Skill Limitations Seizures Attention Deficit Dyslexia Poor or Too Much Lighting
- 18. accessibility & uxtheaccessibility Example Users: Building Automation World 12/30/2019 18 Facility Operator? Service Technician? Security Guard? Security Operator? Case Investigator? Facility Manager? Director? CEO? Nurse? Teacher? Poor Vision Color Blindness Blindness Hard of Hearing Deaf Arthritis Motor Skill Limitations Seizures Attention Deficit Dyslexia Poor or Too Much Lighting
- 19. accessibility & uxtheaccessibility Example Users: Building Automation World 12/30/2019 19 Facility Operator? Service Technician? Security Guard? Security Operator? Case Investigator? Facility Manager? Director? CEO? Nurse? Teacher? Poor Vision Color Blindness Blindness Hard of Hearing Deaf Arthritis Motor Skill Limitations Seizures Attention Deficit Dyslexia Poor or Too Much Lighting
- 20. accessibility & uxtheaccessibility Example Users: Building Automation World 12/30/2019 20 Facility Operator? Service Technician? Security Guard? Security Operator? Case Investigator? Facility Manager? Director? CEO? Nurse? Teacher? Poor Vision Color Blindness Blindness Hard of Hearing Deaf Arthritis Motor Skill Limitations Seizures Attention Deficit Dyslexia Poor or Too Much Lighting
- 21. accessibility & uxtheaccessibility 12/30/2019 21 UX Techniques + Accessibility: Usability Testing Photo Source: https://knowbility.org/services/usability-testing/
- 22. accessibility & uxtheaccessibility Testing with Disabled Users 12/30/2019 22 In-Person Testing Remote Testing Recruiting? Pretending to be disabled and using a product is not the same as asking users with actual disabilities to use a product. Photo Source: https://www.interactiveaccessibility.com/services/usability-accessibility-testing
- 23. accessibility & uxtheaccessibility 12/30/2019 23 Accessibility Guard Rails: Don’t Fight the OS, Browser or Design System Photo Source: https://www.apple.com/accessibility/mac/
- 24. accessibility & uxtheaccessibility Browsers and Operating Systems 12/30/2019 24
- 25. accessibility & uxtheaccessibility Design Systems 12/30/2019 25
- 26. accessibility & uxtheaccessibility “People are people. They come in many shapes and forms and abilities. Computer interfaces are input and output hardware. They help people communicate with software. Websites are software that help people accomplish their goals, regardless of the hardware and software combination, regardless of the shapes and forms of their people. That is accessibility.” Anne Gibson Reframing Accessibility for the Web (A List Apart) 12/30/2019 26
- 27. accessibility & uxtheaccessibility Cheers! 12/30/2019 27 How to contact me: Blog: The Accessibility (www.theaccessibility.com) Twitter: @sgrobschmidt Email: [email protected] LinkedIn: https://www.linkedin.com/in/sgrobschmidt/
- 28. accessibility & uxtheaccessibility Sources 2017 Disability Status Report United States (Cornell University http://www.disabilitystatistics.org/StatusReports/2017-PDF/2017- StatusReport_US.pdf?CFID=20313904&CFTOKEN=bece0b096ce193d6- 7458EBCE-970A-DC32-2351FA07D72E993E Blindness and vision impairment https://www.who.int/news-room/fact-sheets/detail/blindness-and- visual-impairment 8 Facts About Hearing Disabilities and Web Accessibility https://www.boia.org/blog/8-facts-about-hearing-disabilities-and-web- accessibility 11 Facts about Physical Disability https://www.dosomething.org/us/facts/11-facts-about-physical- disability 12/30/2019 28 WebAIM.org https://webaim.org/ Images are author’s own unless otherwise sourced.
Editor's Notes
- #3: Childhood > History/Latin > Web Design @ Mark Travel > Accessibility.com > UX @ JCI > Kent State