The Maintenance Diploma document outlines the objectives, benefits and requirements of a course designed to expose participants to skills in computer hardware, software, network fundamentals and Windows 7. The course objectives are to identify components of desktop PCs and operating systems, install and configure system components, maintain and troubleshoot peripherals, and install and manage operating systems and network connections. Benefits include end-user skills with Windows PCs and the ability to browse the internet, start up/shut down computers, and manage files. The program consists of 15 lessons covering topics like PC hardware, components, troubleshooting, building computers, operating system fundamentals, Windows basics, managing Windows, viruses, networking technologies, media/topologies and maintenance