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AGILE TRANSFORMATION:
DIFFERENCE BETWEEN
SUCCESS AND FAILURE
Sunil Mundra
Principal Consultant
• What Is Agile Transformation
• Case Study: Not Successful
Transformation
• Case Study: Successful
Transformation
• Key Takeaways
• Q&A
OUTLINE
• Adoption
• Transformation
• Change
WHAT IS THE DIFFERENCE?
4
ADOPTION VS. TRANSFORMATION
Adoption Transformation
Emphasis on Practices Emphasis on Values and
Principles
Typically covers a part of
the Organization
Covers the entire
Organization
Focus in on ‘What You Do’ Focus is on ‘Who You Are’
Level of Disruption is
relatively Low
Level of Disruption Is
relatively High
Limited Impact on
Business Outcomes
Maximum Impact on
Business Outcomes
5
CHANGE VS. TRANSFORMATION
Change Transformation
Subscribes to Vision Prescribes Vision
Fixes the Past and Current Creates the Future
Driven by Tactics Driven by Strategy
Focus on Methods &
Processes
Focus on Mindsets and
Beliefs
External Influence is High External Influence is
Minimal
NOT SUCCESSFUL TRANSFORMATION
 Health Care division of a Global Engineering
Conglomerate, dealing in Medical Imaging
Product
 Product created initially with small hospitals as
target. Strategy modified to cater to large
hospitals as well
 Senior Management mindset oriented towards
traditional engineering
 Development Team was offshore
ORG. CONTEXT
 Challenges, post change in Strategy
 ‘Flood’ of new requirements
 Large and Unprioritized Backlog
 Delivery not aligned with Business needs,
therefore Business unable to keep up with
competition
 Excessive focus on speed of delivery resulted in
high tech debt and therefore poor quality
 Vicious circle of Unhappy Business and
Demotivated IT
ORG. CONTEXT
 Inadequate Buy-in by Leadership
 Poor Collaboration between Business and
IT
 Local Optimization
 Lack of Engineering Practices
 Focus on merely ‘Doing’ Agile, and not on
‘Being’ Agile
TRANSFORMATION CHALLENGES
SUCCESSFUL TRANSFORMATION
 Insurance division of a large financial
conglomerate
 Acquired another company twice it’s size
 Business started breaking down due to
 Misalignment between Products
 Disconnect in IT Applications
 Differences in Culture
 A ‘Courageous Leader’ launches Agile
Transformation
 Transformation Period: Approx. 5 years
ORG. CONTEXT
SUCCESS FACTORS
Solid Foundation Through
Agile Adoption
•Business and IT Collaboration
•Engineering Practices
•Culture of Learning and Continuous
Improvement
SUCCESS FACTORS
Transformation Strategy
•Define Target State and identify
gaps with Current State
•Define the Scaling Approach
•Create Internal Champions
SUCCESS FACTORS
Change Management
•Create Shared Vision
•Provide extensive Training and
Coaching
•Relentless Focus on Mindset Change
SUCCESS FACTORS
Encourage Right Behaviours
•Align KPIs
•Accountability at Team level
•Communities of Practice
SUCCESS FACTORS
Org. Level Changes
•HR Policies
•Transition Middle Managers
•Agile Friendly Infrastructure
KEY TAKEAWAYS
KEY TAKEAWAYS
• Leaders Transform First
• Focus on ‘Being’ Agile
• It’s a Long and Tough journey.
Be Patient and Persistent
• Introduce Change Management
ASAP
• Adopt Systems Thinking
Approach
THANK YOU
sunilrm@thoughtworks.com
www.linkedin.com/in/sunilmundra
suniltalksagile.wordpress.com
@sunil_mundra
QUESTIONS?
sunilrm@thoughtworks.com
www.linkedin.com/in/sunilmundra
suniltalksagile.wordpress.com
@sunil_mundra

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Agile Transformation: The Difference Between Success and Failure