Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?
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The document discusses how technology has rapidly advanced since 1996 and the implications for information professionals. It notes that in 1996, the internet was in its infancy with few users and services that now exist like Google, YouTube, and Wikipedia did not yet exist. The document then discusses how digital disruption is accelerating through changes in mindsets, messages, money, and machines. This has implications for how people work with processes and technology. Specifically, it means process owners can implement their own solutions, everything begins with mobile, and configuring/connecting skills are key. It raises questions around who now owns the big picture and provides adult supervision over these diverging perspectives between people, processes, and technology.
Updated! -- #AIIM16 keynote -- Why the H**** Should You Care About Information Professionals?
- 1. LEANING INTO THE FUTURE: Amidst all of this disruption, what the H*** is an Information Professional and why should anyone care?
- 3. 1996: Jurassic Web For following slides – http://www.slate.com/articles/technology/technology/2009/02/jurassic_web.html
- 4. 1996: Jurassic Web Only 20 million American adults had access to the Internet.
- 5. 1996: Jurassic Web Something called a “blog” was still 3 years away.
- 6. 1996: Jurassic Web 99% phone users did not find text messaging to be of any use.
- 7. 1996: Jurassic Web The first iPhone was still 11 years away.
- 8. 1996: Jurassic Web Microsoft's Office 97 was published in December 1996 on a CD ROM but also on a set of 45 3½-inch floppy disks.
- 9. 1996: Jurassic Web There's no YouTube, Huffington Post, Google, Twitter, Facebook, or Wikipedia.
- 10. 1996: Jurassic Web A Clinton was President of the United States.
- 11. And this prescient voice, one month before I joined AIIM…
- 12. “Despite the euphoria of Internet enthusiasts and the hyped-up selling palaver of some web services providers, we remain uncertain as to the long-run substantive benefits the Internet will bring to businesses and to individual users.” --AIIM Inform Magazine, April 1996
- 13. Oops.
- 14. So what the heck is this thing called AIIM about, anyway?
- 15. 3 words.
- 17. People. Process. Technology. How can we automate content intensive, complicated, mission-critical processes? Industry = Departments at Fortune 500 scale organizations. Information Management
- 18. People. Process. Technology. How can we automate content intensive, complicated, mission-critical processes? Industry = Departments at Fortune 500 scale organizations. Complex, custom and expensive implementations. No standard body of knowledge; expertise lodged in the consulting community. Information Management
- 19. People. Process. Technology. How can we automate content intensive, complicated, mission-critical processes? Industry = Departments at Fortune 500 scale organizations. Complex, custom and expensive implementations. No standard body of knowledge; expertise lodged in the consulting community. Solutions are difficult to use and require lots of training, but who cares because the people who use it are specialists anyway? Information Management
- 21. Meanwhile, back in the real world, a lot of “stuff” is going on.
- 22. And this “stuff” is accelerating…
- 23. Klaus Schwab World Economic Forum, 2016: "The speed of current breakthroughs has no historical precedent."
- 24. Steven Kotler: "For the first time in history, the world’s leading experts on accelerating technology are consistently finding themselves too conservative in their predictions…"
- 25. Dion Hinchcliffe: “The old days of doing it all ourselves using traditional IT projects are receding and even counterproductive much of the time.”
- 26. The Indicators of Accelerating Digital Disruption: MINDSETS – MESSAGES – MONEY – MACHINES
- 27. MINDSETS – How Do We Look at Things? “I’ll set up a meeting with IT.” “How can I do it myself?” ‘How do I control information?” “How do I set information free?” Updating legacy Rolling out apps LIFE AT THE EDGELIFE IN THE MAINSTREAM MINDSETS – MESSAGES – MONEY – MACHINES
- 28. MESSAGES – What Stories Do We Tell? SHAREPOINT SLACK TELLER DEPOSITS = $.65 EACH MOBILE DEPOSITS = $.03 EACH IT Heroes = EFFICIENCY IT Heroes = INNOVATION LIFE AT THE EDGELIFE IN THE MAINSTREAM MINDSETS – MESSAGES – MONEY – MACHINES
- 29. MONEY – What do we value? GM VALUATION = $55 BILLION UBER VALUATION = $68 BILLION Physical -> Digital Digital -> Physical GDP Korea = $1.3 T FB, AMZN, AAPL, GOOG = $1.3 T LIFE AT THE EDGELIFE IN THE MAINSTREAM MINDSETS – MESSAGES – MONEY – MACHINES
- 30. MACHINES – What Skills do we need? ON-PREMISE CLOUD PC is the LEGO MOBILE is the LEGO Build and Develop Configure and Connect LIFE AT THE EDGELIFE IN THE MAINSTREAM MINDSETS – MESSAGES – MONEY – MACHINES
- 32. What is the net impact of this on People, Process, and Technology?
- 33. People. Process. Technology. Process owners can implement their own solutions. Business processes must be appified. Everything begins with mobile. Information Management
- 34. People. Process. Technology. Process owners can implement their own solutions. Business processes must be appified. Everything begins with mobile. Configure, connect and mobile skills key. End of perimeter- based security. Massive legacy drag. Information Management
- 35. People. Process. Technology. Process owners can implement their own solutions. Business processes must be appified. Everything begins with mobile. Configure, connect and mobile skills key. End of perimeter- based security. Massive legacy drag. Usability is everything. Even individual users can implement their own solutions. Blurring of lines between home and the office. Information Management
- 36. All of which translates into three very different perspectives.
- 37. How can I do this as quickly and cheaply as possible? Can I buy a solution by the drink? How can I do this without involving IT? PROCESS
- 38. How can I do this as quickly and cheaply as possible? Can I buy a solution by the drink? Is this vendor reliable? How can I do this without involving IT? Is this solution scalable? secure? Am I going to be stuck supporting this solution? TECHNOLOGY PROCESS
- 39. How can I do this as quickly and cheaply as possible? Can I buy a solution by the drink? Is this vendor reliable? How can I do this without involving IT? Where should I put my stuff? Can work where and how I want? Is this solution scalable? secure? Am I going to be stuck supporting this solution? Do I have what I need to do my job? PEOPLE TECHNOLOGY PROCESS
- 40. A new tension. Silos on Steroids vs. Line of Business Agility
- 41. Who now owns the big picture?
- 42. Who provides the adult supervision to all of this?
- 43. Who is going to reconcile these three very different perspectives?
- 45. People. Process. Technology. Information Management
- 46. The Journey Has Just Begun.
- 47. The Journey Has Just Begun. Join us.