Alibaba.com Online Training Course
How to Get Alibaba Account Started &
Maintained
Alibaba Gold Supplier Service Team
Agenda

Tour-guide of Alibaba.com

Introduction of My Alibaba

Alibaba website set-up

Daily maintenance
Tour-guide of Alibaba.com
How to Search?
Tour-guide of Alibaba.com
Display products

Refer to Help to solve your
problem more easily

Platform of Your account

Check inquiries
Tool bar

View minisite

To do list:
 unread messages
 unread buying requests
 low quality products
(waiting for improve)

Online Training Program

Gold Supplier learning center
Alibaba website set-up (within 1

st

week of account activation)
Company & Website
A. Basic Company Details

B. Production & Markets

C. Company Introduction & Images

D. Custom Page
Company & website - Basic Company Details

Tips:
Any fields marked with an asterisk
(*) are required.
Fields with the TrustPass logo
have been verified and cannot be
modified further.
The more information you provide,
the better image you will be able to
project to potential buyers.

Do not put “ other” or “others” in this
section, but fill up with specific
product/ service names
8
Company & website – Production & Markets

Note:
Enter 128 characters max. Use commas to
separate the customer names. If you want to
enter trade-marked company names (e.g.
BMW , Samsung etc.), please provide
documentation to prove you are an official
partner/supplier/service provider.
9
Company Profile - Company Introduction & Images

10
Company Profile - Trade performance
Company Profile – Custom Data
Customs Data is a database of suppliers' shipping statistics from the U.S. Customs and
Border Protection. As a Verified Member, you have the privilege to have full access of the
Customs Data channel and claim your own profile for free. http://customs.alibaba.com/
Company Profile - Site Design & Status

Change your Alibaba website address here: one chance only

New function launched recently:
Customized Minisite Backgroud

Tips for Customized Minisite:
http://service.alibaba.com/ggs/quickstart/article/Tips_for_Customized_Minisite_200004600.htm?channel=01
Company Profile - Customize Minisite

Examples for your inspiration:
Timepieces, Jewelry, Eyewear: http://mlgem.en.alibaba.com/
Apparel: http://lascarf.en.alibaba.com/
Lights & Lighting: http://tsdled.en.alibaba.com/
Company Profile - Customize Minisite
My Alibaba - Account setting
Account setting - sub-accounts
Only admin-account is allowed to add/manage sub-accounts.

Tips:
Company contact will be shown in
your company website.
Admin-account email is able to
receive all messages as well by CC.
Inquiries are able to be sent to
sub-accounts by country/products
owners.
Alibaba website maintenance
My Alibaba - Messages & Contacts
A. Check & reply inquiries

B. Assign and reject inquiries

C. Add, manage, block Contacts

19
Messages & Contacts - Rely to messages
You are able to reject unserious inquiries within 3 days.

Attachments are available
Save up to 50
templates here

20

20
Contacts - Add and get in touch with contacts
Import contacts

Group your contacts

Block the ones that you don’t want to receive their messages
My Alibaba - Biz Trends
a. Advisor Overview

b. Performance Overview

c. My products

d. My keywords

e. My User Status

f. Hot keywords

22
Biz Trend - My keywords

For a specific keyword, you could learn the ranking of your products with
the keyword by clicking “View Details” under Your Product Ranking.

23
Products & Buying requests

Regarding Products & Buying Requests, we have other trainings to discuss details.
Please check here: http://service.alibaba.com/ggs/online_training.htm
They are:
High quality product posting for improved product search ranking
Inquiry Classification & Handling
Selling Opportunities with Customized Sourcing
Review:
You have to complete within the 1st month
1. Company profile
2. Member profile
3. Site design

4. Post products (PPS.)

One day on Alibaba.com (maintenance)
1. Sign in TradeManager

2. Sign in My Alibaba
3. Check Inquiries and reply
4. Quote for RFQ
5. Modify products OR post new products

PPS=Product Posting Service

6. Check Biz Trends for more suggestion

http://www.alibaba.com/activities/post_product_service.html
25
Products Posting Service (PPS)
Up coming trainings and Learning center
Thank You!

How to Get Alibaba Account Started & Maintained

  • 1.
    Alibaba.com Online TrainingCourse How to Get Alibaba Account Started & Maintained Alibaba Gold Supplier Service Team
  • 2.
    Agenda Tour-guide of Alibaba.com Introductionof My Alibaba Alibaba website set-up Daily maintenance
  • 3.
  • 4.
    Tour-guide of Alibaba.com Displayproducts Refer to Help to solve your problem more easily Platform of Your account Check inquiries
  • 5.
    Tool bar View minisite Todo list:  unread messages  unread buying requests  low quality products (waiting for improve) Online Training Program Gold Supplier learning center
  • 6.
    Alibaba website set-up(within 1 st week of account activation)
  • 7.
    Company & Website A.Basic Company Details B. Production & Markets C. Company Introduction & Images D. Custom Page
  • 8.
    Company & website- Basic Company Details Tips: Any fields marked with an asterisk (*) are required. Fields with the TrustPass logo have been verified and cannot be modified further. The more information you provide, the better image you will be able to project to potential buyers. Do not put “ other” or “others” in this section, but fill up with specific product/ service names 8
  • 9.
    Company & website– Production & Markets Note: Enter 128 characters max. Use commas to separate the customer names. If you want to enter trade-marked company names (e.g. BMW , Samsung etc.), please provide documentation to prove you are an official partner/supplier/service provider. 9
  • 10.
    Company Profile -Company Introduction & Images 10
  • 11.
    Company Profile -Trade performance
  • 12.
    Company Profile –Custom Data Customs Data is a database of suppliers' shipping statistics from the U.S. Customs and Border Protection. As a Verified Member, you have the privilege to have full access of the Customs Data channel and claim your own profile for free. http://customs.alibaba.com/
  • 13.
    Company Profile -Site Design & Status Change your Alibaba website address here: one chance only New function launched recently: Customized Minisite Backgroud Tips for Customized Minisite: http://service.alibaba.com/ggs/quickstart/article/Tips_for_Customized_Minisite_200004600.htm?channel=01
  • 14.
    Company Profile -Customize Minisite Examples for your inspiration: Timepieces, Jewelry, Eyewear: http://mlgem.en.alibaba.com/ Apparel: http://lascarf.en.alibaba.com/ Lights & Lighting: http://tsdled.en.alibaba.com/
  • 15.
    Company Profile -Customize Minisite
  • 16.
    My Alibaba -Account setting
  • 17.
    Account setting -sub-accounts Only admin-account is allowed to add/manage sub-accounts. Tips: Company contact will be shown in your company website. Admin-account email is able to receive all messages as well by CC. Inquiries are able to be sent to sub-accounts by country/products owners.
  • 18.
  • 19.
    My Alibaba -Messages & Contacts A. Check & reply inquiries B. Assign and reject inquiries C. Add, manage, block Contacts 19
  • 20.
    Messages & Contacts- Rely to messages You are able to reject unserious inquiries within 3 days. Attachments are available Save up to 50 templates here 20 20
  • 21.
    Contacts - Addand get in touch with contacts Import contacts Group your contacts Block the ones that you don’t want to receive their messages
  • 22.
    My Alibaba -Biz Trends a. Advisor Overview b. Performance Overview c. My products d. My keywords e. My User Status f. Hot keywords 22
  • 23.
    Biz Trend -My keywords For a specific keyword, you could learn the ranking of your products with the keyword by clicking “View Details” under Your Product Ranking. 23
  • 24.
    Products & Buyingrequests Regarding Products & Buying Requests, we have other trainings to discuss details. Please check here: http://service.alibaba.com/ggs/online_training.htm They are: High quality product posting for improved product search ranking Inquiry Classification & Handling Selling Opportunities with Customized Sourcing
  • 25.
    Review: You have tocomplete within the 1st month 1. Company profile 2. Member profile 3. Site design 4. Post products (PPS.) One day on Alibaba.com (maintenance) 1. Sign in TradeManager 2. Sign in My Alibaba 3. Check Inquiries and reply 4. Quote for RFQ 5. Modify products OR post new products PPS=Product Posting Service 6. Check Biz Trends for more suggestion http://www.alibaba.com/activities/post_product_service.html 25
  • 26.
  • 27.
    Up coming trainingsand Learning center
  • 28.