Q3 2011 Financial Results
 Conference Call Slides
This presentation may contain forward-looking statements which are inherently
difficult to predict. Actual results could differ materially for a variety of reasons,
including fluctuations in foreign exchange rates, changes in global economic
conditions and consumer spending, world events, the rate of growth of the
Internet and online commerce, the amount that Amazon.com invests in new
business opportunities and the timing of those investments, the mix of products
sold to customers, the mix of net sales derived from products as compared with
services, the extent to which we owe income taxes, competition, management
of growth, potential fluctuations in operating results, international growth and
expansion, the outcomes of legal proceedings and claims, fulfillment center
optimization, risks of inventory management, seasonality, the degree to which
the Company enters into, maintains and develops commercial agreements,
acquisitions and strategic transactions, and risks of fulfillment throughput and
productivity. Other risks and uncertainties include, among others, risks related to
new products, services and technologies, system interruptions, government
regulation and taxation, payments, and fraud. In addition, the current global
economic climate amplifies many of these risks. More information about factors
that potentially could affect Amazon.com’s financial results is included in
Amazon.com’s filings with the Securities and Exchange Commission, including its
most recent Annual Report on Form 10-K and subsequent filings.


Additional information relating to certain of our financial measures contained
herein is available in the appendix to our presentation, our most recent earnings
release and at our website at www.amazon.com/ir under ‘Financial Documents’.




                                                                                         2
MM
                                     Free Cash Flow -- TTM                                                   (1)




$4,000

                                                                 Down 17% Y/Y



                    $1,829MM
$2,000
                                                                                                                              $1,525MM




      $0
                     Q3 '10                     Q4 '10                    Q1 '11                     Q2 '11                    Q3 '11

                      Long Term Goal – Optimize Free Cash Flow
(1)   Free Cash Flow, a non-GAAP financial measure, is GAAP Operating Cash Flow Less Purchases of Fixed Assets. See appendix for a
      reconciliation of Operating Cash Flow to Free Cash Flow.


                                                                                                                                         3
Shares
MM

 600

          465                                                                        469

           16                                                                         14




 300
          449                                                                        455




     0
         Q3 '10          Q4 '10                Q1 '11           Q2 '11              Q3 '11
                   Common Shares Outstanding       Stock-Based Awards Outstanding

                Efficiently Managing Dilution – Up 1% Y/Y

                                                                                             4
Return on Invested Capital -- TTM                                                                           (1)




80%




40%
                     28%

                                                                                                                                      17%


 0%
                  Q3 '10                       Q4 '10                      Q1 '11                      Q2 '11                        Q3 '11

                                             Efficient Capital Structure
(1)   ROIC = TTM Free Cash Flow divided by average Total Assets minus Current Liabilities, excluding current portion of our Long Term Debt,
      over 5 quarter ends.


                                                                                                                                              5
MM
                         Net Sales
$20,000




                                                  $10,876MM
$10,000
          $7,560MM




     $0
          Q3 '10     Q4 '10    Q1 '11    Q2 '11   Q3 '11

                Up 44% Y/Y (39% F/X Adjusted)


                                                              6
MM
                                  Net Sales -- TTM
$60,000                                                                    WW Revenue Mix
                                                                               $1,398MM
                             Up 42% Y/Y;                                          3%
                           39% F/X Adjusted
                                                   $43,594MM
                                                               $25,191MM
                                                                  58%
          $30,776MM
$30,000



                                                                                            $17,005MM
                                                                                               39%



     $0
           Q3 '10     Q4 '10   Q1 '11     Q2 '11     Q3 '11




      58% of WW TTM Revenue from EGM, Up From 51% Y/Y


                                                                                                    7
GAAP Operating Income
MM

$700
                          Down
                         71% Y/Y




$350
       $268MM


                                            $79MM

 $0
       Q3 '10   Q4 '10   Q1 '11    Q2 '11   Q3 '11



                                                     8
GAAP Operating Income – TTM            (1)



 MM

$2,000
                              Down
                             24% Y/Y
         $1,408MM

                                                $1,076MM
$1,000




   $0
         Q3 '10     Q4 '10   Q1 '11    Q2 '11    Q3 '11



                                                           9
Consolidated Segment Operating Income                                                                                       (1)



      MM

      $800
                                                                                                    Down
                                                                                                   35% Y/Y



                     $401MM
      $400
                                                                                                                       $260MM




        $0
                      Q3 '10                   Q4 '10                   Q1 '11                  Q2 '11                   Q3 '11

(1)    Consolidated Segment Operating Income (CSOI), a non-GAAP financial measure, excludes Stock-Based Compensation and Other Operating Income (Expense).
       See appendix for a reconciliation of CSOI to GAAP Operating Income.


                                                                                                                                                      10
Consolidated Segment Operating Income -- TTM                                                                                                   (1)



      MM

      $3,000
                                                                             Down
                                                                            9% Y/Y

                         $1,910MM
                                                                                                                               $1,734MM

      $1,500




           $0
                          Q3 '10                    Q4 '10                   Q1 '11                    Q2 '11                   Q3 '11

(1)   Consolidated Segment Operating Income (CSOI), a non-GAAP financial measure, excludes Stock-Based Compensation and Other Operating Income (Expense).
      See appendix for a reconciliation of CSOI to GAAP Operating Income.


                                                                                                                                                     11
GAAP Net Income
MM

$600


                           Down
                          73% Y/Y


$300
       $231MM



                                             $63MM

 $0
       Q3 '10   Q4 '10   Q1 '11     Q2 '11   Q3 '11



                                                      12
Segment Results – North America
MM                                                                                  MM

$10,000                                                                            $400
                                    Net Sales                                                            Operating Income (1)
                                           Up 44%                                                                                    Down 23%
                                             Y/Y                                                                                        Y/Y
                                                             $5,932MM

 $5,000                                                                            $200      $186MM
               $4,126MM
                                                                                                                                                  $144MM




       $0                                                                             $0
                Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11                                            Q3 '10       Q4 '10       Q1 '11        Q2 '11       Q3 '11




                                                  TTM Net Sales Over $24.0B
     (1)    A majority of our costs for "Technology and Content" are incurred in the United States and most of these costs are allocated to our North
            America segment.


                                                                                                                                                            13
Segment Results – International
MM                                                          MM

$10,000                                                     $500
                          Net Sales                                         Operating Income

                       Up 44%Y/Y; 33%                                                 Down 46% Y/Y;
                         F/X Adjusted                                                55% F/X Adjusted

                                                 $4,944MM
 $5,000                                                     $250 $215MM
          $3,434MM

                                                                                                        $116MM



     $0
                                                              $0
           Q3 '10    Q4 '10   Q1 '11    Q2 '11    Q3 '11
                                                                   Q3 '10   Q4 '10    Q1 '11   Q2 '11    Q3 '11




                                       TTM Net Sales Over $19.5B


                                                                                                                  14
Supplemental Revenue Highlights – Media
MM

$4,000
                                                         $4,000
                     North America                                           International
                                                                                     Up 27% Y/Y; 17%
                            Up 21% Y/Y
                                                                                       F/X adjusted

                                                                                                  $2,226MM
$2,000                                        $1,927MM
                                                         $2,000 $1,759MM
          $1,591MM




     $0                                                     $0
          Q3 '10   Q4 '10   Q1 '11   Q2 '11    Q3 '11             Q3 '10   Q4 '10   Q1 '11   Q2 '11    Q3 '11




          Books, Music, Movies, Video Games and Consoles, Software and
                                Digital Downloads


                                                                                                                15
Supplemental Revenue Highlights –
          Electronics & Other General Merchandise (EGM)
MM                                                         MM

$6,000                                                     $6,000
                       North America                                            International
                              Up 56% Y/Y
                                                                                Up 63% Y/Y; 51% F/X
                                                $3,635MM                             Adjusted


                                                           $3,000                                     $2,681MM
$3,000
          $2,326MM
                                                                     $1,644MM




                                                                $0
     $0                                                              Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11
           Q3 '10    Q4 '10   Q1 '11   Q2 '11     Q3 '11



     Computers & Office, Electronics, Home & Garden, Grocery, Health & Beauty, Toys, Kids & Baby,
       Apparel, Shoes & Jewelry, Sports & Outdoors, Tools, Auto & Industrial and Digital Devices



                                                                                                                 16
Supplemental Revenue Highlights – Other
MM                                                           MM

 $500                                                         $60
                        North America                                            International
                                                                                 Up 21% Y/Y; 13%
                                                    $370MM                         F/X Adjusted
                              Up 77% Y/Y
                                                                                                        $37MM
                                                                    $31MM
 $250                                                         $30
           $209MM




     $0                                                       $0
            Q3 '10   Q4 '10    Q1 '11      Q2 '11   Q3 '11          Q3 '10   Q4 '10   Q1 '11   Q2 '11   Q3 '11




          Amazon Web Services, Marketing and Promotional Activities, Other Seller Sites, &
                                   Co-branded Credit Cards



                                                                                                             17
Appendix




           18
Free Cash Flow Reconciliation -- TTM



$MM                                   Q3 ‘10    Q4 ‘10    Q1 ‘11    Q2 ‘11    Q3 ‘11

Operating Cash Flow                   $ 2,617   $ 3,495   $ 3,033   $ 3,205   $ 3,114


    Purchases of Fixed Assets,
    Including Internal-Use Software
    and Website Development             (788)     (979)   (1,138)   (1,374)   (1,589)


Free Cash Flow                        $ 1,829   $ 2,516   $ 1,895   $ 1,831   $ 1,525




                                                                                        19
Consolidated Segment Operating Income
                     Reconciliation


$MM                                  Q3 ‘10        Q4 ‘10        Q1 ‘11        Q2 ‘11        Q3 ‘11

Consolidated Segment Operating
Income                           $     401     $     622     $     465     $     386     $     260

    Stock-Based Compensation           (107)         (119)         (110)         (144)         (144)

    Other Operating Income
    (Expense), Net                     (26)          (29)          (33)          (41)          (37)

GAAP Operating Income            $     268     $     474     $     322     $     201     $      79




                                                                                                  20
Consolidated Segment Operating Income
                   Reconciliation -- TTM


$MM                              Q3 ‘10    Q4 ‘10    Q1 ‘11    Q2 ‘11    Q3 ‘11

Consolidated Segment Operating
Income                           $ 1,910   $ 1,936   $ 1,894   $ 1,874   $ 1,734

    Stock-Based Compensation       (404)     (424)     (448)     (481)     (518)

    Other Operating Income
    (Expense), Net                  (98)     (106)     (112)     (128)     (140)

GAAP Operating Income            $ 1,408   $ 1,406   $ 1,334   $ 1,265   $ 1,076




                                                                              21

Amazon 2011 q3 earnings

  • 1.
    Q3 2011 FinancialResults Conference Call Slides
  • 2.
    This presentation maycontain forward-looking statements which are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including fluctuations in foreign exchange rates, changes in global economic conditions and consumer spending, world events, the rate of growth of the Internet and online commerce, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of legal proceedings and claims, fulfillment center optimization, risks of inventory management, seasonality, the degree to which the Company enters into, maintains and develops commercial agreements, acquisitions and strategic transactions, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services and technologies, system interruptions, government regulation and taxation, payments, and fraud. In addition, the current global economic climate amplifies many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission, including its most recent Annual Report on Form 10-K and subsequent filings. Additional information relating to certain of our financial measures contained herein is available in the appendix to our presentation, our most recent earnings release and at our website at www.amazon.com/ir under ‘Financial Documents’. 2
  • 3.
    MM Free Cash Flow -- TTM (1) $4,000 Down 17% Y/Y $1,829MM $2,000 $1,525MM $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Long Term Goal – Optimize Free Cash Flow (1) Free Cash Flow, a non-GAAP financial measure, is GAAP Operating Cash Flow Less Purchases of Fixed Assets. See appendix for a reconciliation of Operating Cash Flow to Free Cash Flow. 3
  • 4.
    Shares MM 600 465 469 16 14 300 449 455 0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Common Shares Outstanding Stock-Based Awards Outstanding Efficiently Managing Dilution – Up 1% Y/Y 4
  • 5.
    Return on InvestedCapital -- TTM (1) 80% 40% 28% 17% 0% Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Efficient Capital Structure (1) ROIC = TTM Free Cash Flow divided by average Total Assets minus Current Liabilities, excluding current portion of our Long Term Debt, over 5 quarter ends. 5
  • 6.
    MM Net Sales $20,000 $10,876MM $10,000 $7,560MM $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Up 44% Y/Y (39% F/X Adjusted) 6
  • 7.
    MM Net Sales -- TTM $60,000 WW Revenue Mix $1,398MM Up 42% Y/Y; 3% 39% F/X Adjusted $43,594MM $25,191MM 58% $30,776MM $30,000 $17,005MM 39% $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 58% of WW TTM Revenue from EGM, Up From 51% Y/Y 7
  • 8.
    GAAP Operating Income MM $700 Down 71% Y/Y $350 $268MM $79MM $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 8
  • 9.
    GAAP Operating Income– TTM (1) MM $2,000 Down 24% Y/Y $1,408MM $1,076MM $1,000 $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 9
  • 10.
    Consolidated Segment OperatingIncome (1) MM $800 Down 35% Y/Y $401MM $400 $260MM $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 (1) Consolidated Segment Operating Income (CSOI), a non-GAAP financial measure, excludes Stock-Based Compensation and Other Operating Income (Expense). See appendix for a reconciliation of CSOI to GAAP Operating Income. 10
  • 11.
    Consolidated Segment OperatingIncome -- TTM (1) MM $3,000 Down 9% Y/Y $1,910MM $1,734MM $1,500 $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 (1) Consolidated Segment Operating Income (CSOI), a non-GAAP financial measure, excludes Stock-Based Compensation and Other Operating Income (Expense). See appendix for a reconciliation of CSOI to GAAP Operating Income. 11
  • 12.
    GAAP Net Income MM $600 Down 73% Y/Y $300 $231MM $63MM $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 12
  • 13.
    Segment Results –North America MM MM $10,000 $400 Net Sales Operating Income (1) Up 44% Down 23% Y/Y Y/Y $5,932MM $5,000 $200 $186MM $4,126MM $144MM $0 $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 TTM Net Sales Over $24.0B (1) A majority of our costs for "Technology and Content" are incurred in the United States and most of these costs are allocated to our North America segment. 13
  • 14.
    Segment Results –International MM MM $10,000 $500 Net Sales Operating Income Up 44%Y/Y; 33% Down 46% Y/Y; F/X Adjusted 55% F/X Adjusted $4,944MM $5,000 $250 $215MM $3,434MM $116MM $0 $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 TTM Net Sales Over $19.5B 14
  • 15.
    Supplemental Revenue Highlights– Media MM $4,000 $4,000 North America International Up 27% Y/Y; 17% Up 21% Y/Y F/X adjusted $2,226MM $2,000 $1,927MM $2,000 $1,759MM $1,591MM $0 $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Books, Music, Movies, Video Games and Consoles, Software and Digital Downloads 15
  • 16.
    Supplemental Revenue Highlights– Electronics & Other General Merchandise (EGM) MM MM $6,000 $6,000 North America International Up 56% Y/Y Up 63% Y/Y; 51% F/X $3,635MM Adjusted $3,000 $2,681MM $3,000 $2,326MM $1,644MM $0 $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Computers & Office, Electronics, Home & Garden, Grocery, Health & Beauty, Toys, Kids & Baby, Apparel, Shoes & Jewelry, Sports & Outdoors, Tools, Auto & Industrial and Digital Devices 16
  • 17.
    Supplemental Revenue Highlights– Other MM MM $500 $60 North America International Up 21% Y/Y; 13% $370MM F/X Adjusted Up 77% Y/Y $37MM $31MM $250 $30 $209MM $0 $0 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Q3 '10 Q4 '10 Q1 '11 Q2 '11 Q3 '11 Amazon Web Services, Marketing and Promotional Activities, Other Seller Sites, & Co-branded Credit Cards 17
  • 18.
  • 19.
    Free Cash FlowReconciliation -- TTM $MM Q3 ‘10 Q4 ‘10 Q1 ‘11 Q2 ‘11 Q3 ‘11 Operating Cash Flow $ 2,617 $ 3,495 $ 3,033 $ 3,205 $ 3,114 Purchases of Fixed Assets, Including Internal-Use Software and Website Development (788) (979) (1,138) (1,374) (1,589) Free Cash Flow $ 1,829 $ 2,516 $ 1,895 $ 1,831 $ 1,525 19
  • 20.
    Consolidated Segment OperatingIncome Reconciliation $MM Q3 ‘10 Q4 ‘10 Q1 ‘11 Q2 ‘11 Q3 ‘11 Consolidated Segment Operating Income $ 401 $ 622 $ 465 $ 386 $ 260 Stock-Based Compensation (107) (119) (110) (144) (144) Other Operating Income (Expense), Net (26) (29) (33) (41) (37) GAAP Operating Income $ 268 $ 474 $ 322 $ 201 $ 79 20
  • 21.
    Consolidated Segment OperatingIncome Reconciliation -- TTM $MM Q3 ‘10 Q4 ‘10 Q1 ‘11 Q2 ‘11 Q3 ‘11 Consolidated Segment Operating Income $ 1,910 $ 1,936 $ 1,894 $ 1,874 $ 1,734 Stock-Based Compensation (404) (424) (448) (481) (518) Other Operating Income (Expense), Net (98) (106) (112) (128) (140) GAAP Operating Income $ 1,408 $ 1,406 $ 1,334 $ 1,265 $ 1,076 21