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Amazon Lex Chatbot Tutorial | Amazon Lex Chatbot Demo | AWS Certification Training | Edureka
AWS Architect Certification Training www.edureka.co/cloudcomputing
Agenda
Amazon Lex
What Is A Chatbot?
What Is Amazon Lex?
How Lex Works?
Core Concepts & Terminologies
Amazon Lex Demo
Copyright © 2018, edureka and/or its affiliates. All rights reserved.
What Is A Chatbot?
AWS Architect Certification Training www.edureka.co/cloudcomputing
What Is Chatbot?
A chatbot is a computer program which conducts a conversation in natural
language via speech or text, understands the intent of the user, and sends a
response based on business rules and data of the organization.
First Chatbot Eliza was built in 1966 to mimic human
conversations.
Chatbot Applications: Online Shopping, Book tickets, News
Reports, Order Food etc
Chatbot Types: Command-Bots, Learning Bots
Copyright © 2018, edureka and/or its affiliates. All rights reserved.
What Is Amazon Lex?
AWS Architect Certification Training www.edureka.co/cloudcomputing
Amazon Lex
Amazon Lex is a service for building conversational interfaces
into any application using voice and text.
Natural Language Processing Automatic Speech Recognition
NLP ASR
Amazon Lex
Lex understands user’s
request
AWS Lambda requests &
retrieves account info
Amazon DynamoDB
Amazon SNS
Amazon SES
Other AWS
Services
Logs are stored & events
are kept track of
Amazon Polly
Lex responds to user in
speech, ‘Savings account or
checking account balance?’.
Customer is provide
with account balance
Customer contacts bank
for account balance
Use Case
AWS Architect Certification Training www.edureka.co/cloudcomputing
Other Use Cases With Examples
Build highly interactive & conversational user
experiences for connective devices in Internet of
Things(IoT)
Build enterprise chatbots to check sales data,
marketing performance & much more.
You can build powerful interfaces to use with mobile
applications.
AWS Architect Certification Training www.edureka.co/cloudcomputing
Benefits Of Amazon Lex
Offers an easy-to-use console & predefined bots
Employs advanced deep learning functionalities
Provides seamless deploying & scaling
Offers built-in integration with AWS platform
Cost effective platform to create bots
Copyright © 2018, edureka and/or its affiliates. All rights reserved.
How Amazon Lex Works?
AWS Architect Certification Training www.edureka.co/cloudcomputing
How Amazon Lex Operates?
Amazon DynamoDB
Amazon SNS
Amazon SES
Other AWS
Services
Chatbot receives user input. It can
reply with answers, perform actions or
ask for more input.
Chatbot triggers AWS Lambda. Lambda function
performs necessary action by integrating with
other AWS Services
AWS Architect Certification Training www.edureka.co/cloudcomputing
How Amazon Lex Operates?
Typical steps that you follow when working with Amazon Lex:
Create a chatbot & configure it with intents, slots & utterances
Test the bot on text window slide provided by Lex Console
Publish a version & create an alias.
Deploy the bot on suitable platforms.
Copyright © 2018, edureka and/or its affiliates. All rights reserved.
Key Concepts & Terminologies
AWS Architect Certification Training www.edureka.co/cloudcomputing
Core Concepts & Terminologies
Amazon Bot A artificial intelligence program that simulates interactive conversation
Intent An intent represents an action that user wants to perform
Name Utterances Intent Fulfill
Slots are parameters that an intent might requireSlotsSlots
Slot Types Every slot has a type. Can create built-in or custom slot types
AWS Architect Certification Training www.edureka.co/cloudcomputing
Core Concepts & Terminologies
Intent Fulfilment
Built a Lambda function to fulfill the intent
Client application does necessary fulfillment
Lambda Function As
Code Hook
Customises user interaction
Initiates & validates user’ input
Fulfill’s user’s intent
Copyright © 2018, edureka and/or its affiliates. All rights reserved.
Demo: Create a simple chatbot on
Amazon Lex
AWS Architect Certification Training www.edureka.co/cloudcomputing

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Amazon Lex Chatbot Tutorial | Amazon Lex Chatbot Demo | AWS Certification Training | Edureka

  • 2. AWS Architect Certification Training www.edureka.co/cloudcomputing Agenda Amazon Lex What Is A Chatbot? What Is Amazon Lex? How Lex Works? Core Concepts & Terminologies Amazon Lex Demo
  • 3. Copyright © 2018, edureka and/or its affiliates. All rights reserved. What Is A Chatbot?
  • 4. AWS Architect Certification Training www.edureka.co/cloudcomputing What Is Chatbot? A chatbot is a computer program which conducts a conversation in natural language via speech or text, understands the intent of the user, and sends a response based on business rules and data of the organization. First Chatbot Eliza was built in 1966 to mimic human conversations. Chatbot Applications: Online Shopping, Book tickets, News Reports, Order Food etc Chatbot Types: Command-Bots, Learning Bots
  • 5. Copyright © 2018, edureka and/or its affiliates. All rights reserved. What Is Amazon Lex?
  • 6. AWS Architect Certification Training www.edureka.co/cloudcomputing Amazon Lex Amazon Lex is a service for building conversational interfaces into any application using voice and text. Natural Language Processing Automatic Speech Recognition NLP ASR
  • 7. Amazon Lex Lex understands user’s request AWS Lambda requests & retrieves account info Amazon DynamoDB Amazon SNS Amazon SES Other AWS Services Logs are stored & events are kept track of Amazon Polly Lex responds to user in speech, ‘Savings account or checking account balance?’. Customer is provide with account balance Customer contacts bank for account balance Use Case
  • 8. AWS Architect Certification Training www.edureka.co/cloudcomputing Other Use Cases With Examples Build highly interactive & conversational user experiences for connective devices in Internet of Things(IoT) Build enterprise chatbots to check sales data, marketing performance & much more. You can build powerful interfaces to use with mobile applications.
  • 9. AWS Architect Certification Training www.edureka.co/cloudcomputing Benefits Of Amazon Lex Offers an easy-to-use console & predefined bots Employs advanced deep learning functionalities Provides seamless deploying & scaling Offers built-in integration with AWS platform Cost effective platform to create bots
  • 10. Copyright © 2018, edureka and/or its affiliates. All rights reserved. How Amazon Lex Works?
  • 11. AWS Architect Certification Training www.edureka.co/cloudcomputing How Amazon Lex Operates? Amazon DynamoDB Amazon SNS Amazon SES Other AWS Services Chatbot receives user input. It can reply with answers, perform actions or ask for more input. Chatbot triggers AWS Lambda. Lambda function performs necessary action by integrating with other AWS Services
  • 12. AWS Architect Certification Training www.edureka.co/cloudcomputing How Amazon Lex Operates? Typical steps that you follow when working with Amazon Lex: Create a chatbot & configure it with intents, slots & utterances Test the bot on text window slide provided by Lex Console Publish a version & create an alias. Deploy the bot on suitable platforms.
  • 13. Copyright © 2018, edureka and/or its affiliates. All rights reserved. Key Concepts & Terminologies
  • 14. AWS Architect Certification Training www.edureka.co/cloudcomputing Core Concepts & Terminologies Amazon Bot A artificial intelligence program that simulates interactive conversation Intent An intent represents an action that user wants to perform Name Utterances Intent Fulfill Slots are parameters that an intent might requireSlotsSlots Slot Types Every slot has a type. Can create built-in or custom slot types
  • 15. AWS Architect Certification Training www.edureka.co/cloudcomputing Core Concepts & Terminologies Intent Fulfilment Built a Lambda function to fulfill the intent Client application does necessary fulfillment Lambda Function As Code Hook Customises user interaction Initiates & validates user’ input Fulfill’s user’s intent
  • 16. Copyright © 2018, edureka and/or its affiliates. All rights reserved. Demo: Create a simple chatbot on Amazon Lex
  • 17. AWS Architect Certification Training www.edureka.co/cloudcomputing