amazon
                                               web services



Crowdsourcing for
    improving
 Business Process



October, 2012 - Optimized for 1280x960   -   © Amazon Web Services
_ Presented by
John Hoskins, hoskins @ amazon.com
Mechanical Turk, Amazon




       [         Before we start
                                     ]
                           2
How does it
High     Crowdsourcing           work             Examples
Level

                                                         Questions



Detail           What is MTurk?         How is it used




         [   Our plan for today                          ]

                             3
[                    ]
What is Crowdsourcing?




          4
[   Crowd Labor Trends   ]
            5
1. Crowdsourcing



       6
[   Crowdsourcing:
    Key Advantages   ]

          7
[   1. Elastic Capacity   ]

             8
On and Off           Fast Growth




Variable peaks       Predictable peaks


   [  Staffing Usage Patterns      ]

                 9
On and Off        WASTE     Fast Growth



              Missed
Variable peaks Opportunity Predictable peaks


    [  Staffing Usage Patterns            ]

                       10
On and Off               Fast Growth




Variable peaks           Predictable peaks


   [         Usage Patterns:
             Crowdsourcing             ]

                    11
[   2. On Demand Availability   ]

                12
[                                    ]
    3. Pay as you go, for what you use




                    13
$                             $

    Lower costs               Capital efficiency




Improve productivity        Focus on your business



[       Business Benefits
        of Crowdsourcing                   ]

                       14
2. What is MTurk?



        15
Marketplace for Work
_ Access to global workforce, on demand
_ Quality controls and workflow “building blocks”
_ Pay as you go, only when satisfied with results
_ Programmatic Access (API)



   [      What is Mechanical Turk?                  ]

                              16
_ 500,000 Workers
_ 190+ Countries




       [      Global Workforce
                                 ]
                     17          (as of Apr 19th, 2012)
3. How it works



       18
[   How it works   ]
         19
Highest
Performing


                 Average
MASTERS
                           Unknown




  [          Mturk Workforce   ]
                     20
Highest
  Performing




                   Average
MASTERS                      Unknown
               Your Custom
                Workforce




    [      Custom Workforce      ]
                        21
Speed


      Price

                 Accuracy




[   Balances & Levers
                            ]

                  22
4. How is it used?



        23
Data Management                       Analysis/Research
_ Verification                        _ Sentiment
_ Entry & Collection                  _ Relevance
_ De-dupe                             _ Online Research
_ Algorithm Training




Content Management                    Annotation
_ Moderation (Photos, Content)        _ Tagging
_ Transcription                       _ Classification
_ Localization/Translation



          [       Common Use Cases                       ]
                                 24
How can we assess relevance of
tweets in real-time?
How can we research and categorize
merchants in our database?

How can we verify accuracy of low
confidence OCR scans?

How do we build a dictionary to
categorize ads on the internet?


[    Examples     ]
          25
Categorization


Web Research


Transcription


Categorization and DeDupe



[    Examples     ]
           26
amazon
                               web services



http://www.mturk.com
   John Hoskins, Mechanical Turk
      hoskins@amazon.com




                 27

More Related Content

PDF
Amazon mechanical turk intro to govt partners v2
PPTX
ICML- CROWDML - Ioannis (Yanni) Antonellis, Senior Director, Data Science at...
PDF
Connectvity and Back Office Management Platform for the Internet of Things
PDF
Crowdsourcing & Human Computation Labeling Data & Building Hybrid Systems
PPTX
Build, Buy, or Borrow: The Gig Economy Impact on Talent
PDF
Freelance@toptal
PPTX
Amazon Mechanical Turk: Intro & Overview
PDF
ASUG 2010 - Efficient Usage Monitoring in a 160.000 User SAP Portal (by Frank...
Amazon mechanical turk intro to govt partners v2
ICML- CROWDML - Ioannis (Yanni) Antonellis, Senior Director, Data Science at...
Connectvity and Back Office Management Platform for the Internet of Things
Crowdsourcing & Human Computation Labeling Data & Building Hybrid Systems
Build, Buy, or Borrow: The Gig Economy Impact on Talent
Freelance@toptal
Amazon Mechanical Turk: Intro & Overview
ASUG 2010 - Efficient Usage Monitoring in a 160.000 User SAP Portal (by Frank...

Similar to Amazon mechanical turk intro to bpo's v3 (20)

PDF
Aws 101 cloud computing seminar (reference model included)
PPTX
Mechanical Turk: Increase Image Sales (April 2013 Webinar)
PPT
Finding the true value of cloud computing
PDF
SAP Product Lifecycle Management: Implementation Tip, Tricks and Lessons
PPTX
How varian medical_customized_sap_screens_in_hours
PPTX
Amazon Web Services - Media Use Cases
PPTX
Mechanical turk increase image sales webinar 040213
PDF
1513 Driving Sap Value With It Bus Partnership
PDF
Daybreak Pitch Deck.pdf
PDF
Business process management center of excellence 2010
PPTX
Webhomes - What We Do
PDF
Leverage CRM & Enterprise Apps with Genesys
PDF
Addwiser Presentation Pdf
PDF
Addwiser Presentation
PDF
Addwiser Presentation Pdf
PDF
Addwiser Presentation
PPTX
Webhomes what we do v1.3
PDF
Addwiser Presentation Pdf
PPS
D4 I Intro Web
Aws 101 cloud computing seminar (reference model included)
Mechanical Turk: Increase Image Sales (April 2013 Webinar)
Finding the true value of cloud computing
SAP Product Lifecycle Management: Implementation Tip, Tricks and Lessons
How varian medical_customized_sap_screens_in_hours
Amazon Web Services - Media Use Cases
Mechanical turk increase image sales webinar 040213
1513 Driving Sap Value With It Bus Partnership
Daybreak Pitch Deck.pdf
Business process management center of excellence 2010
Webhomes - What We Do
Leverage CRM & Enterprise Apps with Genesys
Addwiser Presentation Pdf
Addwiser Presentation
Addwiser Presentation Pdf
Addwiser Presentation
Webhomes what we do v1.3
Addwiser Presentation Pdf
D4 I Intro Web
Ad

Recently uploaded (20)

PPTX
basic introduction to research chapter 1.pptx
PDF
533158074-Saudi-Arabia-Companies-List-Contact.pdf
PDF
Stacey L Stevens - Canada's Most Influential Women Lawyers Revolutionizing Th...
PDF
Communication Tactics in Legal Contexts: Historical Case Studies (www.kiu.ac...
PDF
Value-based IP Management at Siemens: A Cross-Divisional Analysis
PPTX
IMM marketing mix of four ps give fjcb jjb
PDF
France's Top 5 Promising EdTech Companies to Watch in 2025.pdf
PDF
Comments on Clouds that Assimilate Parts I&II.pdf
PPTX
interschool scomp.pptxzdkjhdjvdjvdjdhjhieij
DOCX
Hand book of Entrepreneurship 4 Chapters.docx
DOCX
Handbook of entrepreneurship- Chapter 7- Types of business organisations
PDF
Middle East's Most Impactful Business Leaders to Follow in 2025
PDF
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
PDF
Consumer Behavior in the Digital Age (www.kiu.ac.ug)
PDF
income tax laws notes important pakistan
PDF
Robin Fischer: A Visionary Leader Making a Difference in Healthcare, One Day ...
PPTX
Transportation in Logistics management.pptx
PDF
Challenges of Managing International Schools (www.kiu. ac.ug)
PDF
Vinod Bhatt - Most Inspiring Supply Chain Leader in India 2025.pdf
PPTX
Understanding Procurement Strategies.pptx Your score increases as you pick a ...
basic introduction to research chapter 1.pptx
533158074-Saudi-Arabia-Companies-List-Contact.pdf
Stacey L Stevens - Canada's Most Influential Women Lawyers Revolutionizing Th...
Communication Tactics in Legal Contexts: Historical Case Studies (www.kiu.ac...
Value-based IP Management at Siemens: A Cross-Divisional Analysis
IMM marketing mix of four ps give fjcb jjb
France's Top 5 Promising EdTech Companies to Watch in 2025.pdf
Comments on Clouds that Assimilate Parts I&II.pdf
interschool scomp.pptxzdkjhdjvdjvdjdhjhieij
Hand book of Entrepreneurship 4 Chapters.docx
Handbook of entrepreneurship- Chapter 7- Types of business organisations
Middle East's Most Impactful Business Leaders to Follow in 2025
Satish NS: Fostering Innovation and Sustainability: Haier India’s Customer-Ce...
Consumer Behavior in the Digital Age (www.kiu.ac.ug)
income tax laws notes important pakistan
Robin Fischer: A Visionary Leader Making a Difference in Healthcare, One Day ...
Transportation in Logistics management.pptx
Challenges of Managing International Schools (www.kiu. ac.ug)
Vinod Bhatt - Most Inspiring Supply Chain Leader in India 2025.pdf
Understanding Procurement Strategies.pptx Your score increases as you pick a ...
Ad

Amazon mechanical turk intro to bpo's v3

  • 1. amazon web services Crowdsourcing for improving Business Process October, 2012 - Optimized for 1280x960 - © Amazon Web Services
  • 2. _ Presented by John Hoskins, hoskins @ amazon.com Mechanical Turk, Amazon [ Before we start ] 2
  • 3. How does it High Crowdsourcing work Examples Level Questions Detail What is MTurk? How is it used [ Our plan for today ] 3
  • 4. [ ] What is Crowdsourcing? 4
  • 5. [ Crowd Labor Trends ] 5
  • 7. [ Crowdsourcing: Key Advantages ] 7
  • 8. [ 1. Elastic Capacity ] 8
  • 9. On and Off Fast Growth Variable peaks Predictable peaks [ Staffing Usage Patterns ] 9
  • 10. On and Off WASTE Fast Growth Missed Variable peaks Opportunity Predictable peaks [ Staffing Usage Patterns ] 10
  • 11. On and Off Fast Growth Variable peaks Predictable peaks [ Usage Patterns: Crowdsourcing ] 11
  • 12. [ 2. On Demand Availability ] 12
  • 13. [ ] 3. Pay as you go, for what you use 13
  • 14. $ $ Lower costs Capital efficiency Improve productivity Focus on your business [ Business Benefits of Crowdsourcing ] 14
  • 15. 2. What is MTurk? 15
  • 16. Marketplace for Work _ Access to global workforce, on demand _ Quality controls and workflow “building blocks” _ Pay as you go, only when satisfied with results _ Programmatic Access (API) [ What is Mechanical Turk? ] 16
  • 17. _ 500,000 Workers _ 190+ Countries [ Global Workforce ] 17 (as of Apr 19th, 2012)
  • 18. 3. How it works 18
  • 19. [ How it works ] 19
  • 20. Highest Performing Average MASTERS Unknown [ Mturk Workforce ] 20
  • 21. Highest Performing Average MASTERS Unknown Your Custom Workforce [ Custom Workforce ] 21
  • 22. Speed Price Accuracy [ Balances & Levers ] 22
  • 23. 4. How is it used? 23
  • 24. Data Management Analysis/Research _ Verification _ Sentiment _ Entry & Collection _ Relevance _ De-dupe _ Online Research _ Algorithm Training Content Management Annotation _ Moderation (Photos, Content) _ Tagging _ Transcription _ Classification _ Localization/Translation [ Common Use Cases ] 24
  • 25. How can we assess relevance of tweets in real-time? How can we research and categorize merchants in our database? How can we verify accuracy of low confidence OCR scans? How do we build a dictionary to categorize ads on the internet? [ Examples ] 25
  • 27. amazon web services http://www.mturk.com John Hoskins, Mechanical Turk [email protected] 27