Improving wellbeing 
through information and technology 
HETT 2014: Andy Williams, Chief Executive, HSCIC
What we do 
Set standards 
that protect patient’s confidential information, 
reduce bureaucracy and improve data quality 
Operate essential technology services 
that support the health and care system 
Collect, analyse and publish 
national data and statistical information 
that helps inform decision making 
Develop the next generation 
of national data and information systems
Taking action 
to sustain public trust 
We’re improving the transparency of 
our decision-making to reassure the public: 
• Stricter controls over data use 
• Better clarity for data users 
• Review of all data releases by predecessor 
organisations 
• Quarterly publication: 
‘Register of Data Releases’ 
• Communications with all recipients of 
our data releases
Building capability 
on firm foundations 
We have a solid base of products and services 
that we are going to build on and develop: 
• National infrastructure such as Spine, N3 and 
NHSmail 
• National applications such as EPS, NHS 
Choices and e-referrals 
• Trusted information standards and data 
services 
• Highly credible statistical reports and 
publications
Emerging 
strategic imperatives 
Orchestrate the use of technology and information across the health 
and care system to deliver sustainable improvements in productivity 
and efficiency, and the quality of patient care 
• Support open 21st century access to information and services (“digital services”) 
• Create the world’s richest “big data” asset on population, health and social care 
• Enable the world’s best market for health and wellbeing apps 
• Get more out of the existing portfolio of local and national systems 
• Encourage a better focus on benefits
We will 
do this by... 
• Allowing true interoperability to happen 
• Ensuring common design standards 
• Becoming the data and information provider of choice 
• Continuing to improve the availability of systems and services 
• Improving security and information governance across the system 
• Stimulating and spreading innovation 
• Enabling world class IT expertise across the system

Improving Wellbeing Through Information and Technology

  • 1.
    Improving wellbeing throughinformation and technology HETT 2014: Andy Williams, Chief Executive, HSCIC
  • 2.
    What we do Set standards that protect patient’s confidential information, reduce bureaucracy and improve data quality Operate essential technology services that support the health and care system Collect, analyse and publish national data and statistical information that helps inform decision making Develop the next generation of national data and information systems
  • 3.
    Taking action tosustain public trust We’re improving the transparency of our decision-making to reassure the public: • Stricter controls over data use • Better clarity for data users • Review of all data releases by predecessor organisations • Quarterly publication: ‘Register of Data Releases’ • Communications with all recipients of our data releases
  • 4.
    Building capability onfirm foundations We have a solid base of products and services that we are going to build on and develop: • National infrastructure such as Spine, N3 and NHSmail • National applications such as EPS, NHS Choices and e-referrals • Trusted information standards and data services • Highly credible statistical reports and publications
  • 5.
    Emerging strategic imperatives Orchestrate the use of technology and information across the health and care system to deliver sustainable improvements in productivity and efficiency, and the quality of patient care • Support open 21st century access to information and services (“digital services”) • Create the world’s richest “big data” asset on population, health and social care • Enable the world’s best market for health and wellbeing apps • Get more out of the existing portfolio of local and national systems • Encourage a better focus on benefits
  • 6.
    We will dothis by... • Allowing true interoperability to happen • Ensuring common design standards • Becoming the data and information provider of choice • Continuing to improve the availability of systems and services • Improving security and information governance across the system • Stimulating and spreading innovation • Enabling world class IT expertise across the system