The document summarizes an operational excellence webinar hosted by Reserve Bank Information Technology Private Limited (ReBIT) on anti-phishing campaigns and Domain-based Message Authentication, Reporting and Conformance (DMARC) implementation. The webinar featured presentations by Vivek Srivastav from ReBIT on phishing statistics and mitigation strategies, Trent Adams from PayPal on DMARC technical details, and Bhavin Bhansali from ICICI Bank on their DMARC implementation. ReBIT also shared their three-phased anti-phishing campaign plan and facilitator role in collaborating with industry stakeholders to improve cybersecurity practices through initiatives like a monthly webinar series.