APPROACH TO ENTERPRISE
CLOUDIFICATION WITH A FOCUS ON SAAS
Presented by:
Abhishek Minocha
Agenda
• Enterprise Cloudification & Expectations
• When to use SaaS?
• Building the cloud strategy
• Choosing the service provider
• Avoiding Pitfalls
Enterprise Cloudification & Expectations
“Customers are asking us to free them from the bondage of mainframe
and client-server software.”
—Marc Benioff, CEO, Salesforce.com
Asset light Pay per use Scale at will
Reduced
maintenance
Portability
When to use SaaS?
SaaS is a complete application delivered as a service to
the service consumer.
• Out of the box usage
• Lack IT expertise or bandwidth
• Avoid complex cost accounting
• Zero development period
Building the cloud strategy
The checklist
• The business case
• Technical considerations
• Business continuity
• Cultural shift
• Integration model
• Suitable candidates for migration
Strategy checklist
The business Case
• Quantify capex to
opex
• Non-financial
benefits –
Customer
acquisition, user
satisfaction, TTM,
higher traffic
• Part of overall IT
strategy
Technical
considerations
• Audit ratings and
certifications
• License
management
• Vendor provides
both application
stack and physical
security
• Data Privacy –
Tenancy & Isolation
Business continuity
• SLAs – Availability,
reliability &
performance
• Disaster Recovery
– cross region vs
cross zone, IP
escrows
• Regulation
compliance
• Cyber insurance
Strategy checklist
A cultural shift
• Adjustment to no
control
• From in-house to
vendor management
• Dealing with
customer support
• Organizational
change planning
Integration model
• Application
integration costs and
effort
• Employee training
costs
• New monitoring
mechanisms
Suitable candidates for migration
Pick these first
• Used by a limited group of
mobile workers
• Limited integration with
company databases
• Run infrequently but require
significant computing resources
• Run in a different time zone
• SOA applications
Prioritize for later
• Involve sensitive data
• Very performance-sensitive
• Require voluminous
transactions against an on-
premises database
• Legacy applications with poor
cloud support
Choosing the service provider
Questions to ask:
• Demonstrate Successful Similar
Deployments
• “Try Before You Buy” Program
• Contractual flexibility
• SLAs and a strong history of
good performance
• Security and compliance
requirements
• Comprehensive disaster
recovery plan
• Level of customization possible
• Integration support
Avoiding pitfalls
• Migrating applications without redesign
• Expecting unrealistic ROIs
• Misguided on cloud security – Zero or total trust
• Favorite vendors, not appropriate ones
• Underestimating resistance to change
• Unable to match skills demand
• Technology focus and not business focus during migration
THANK YOU

Approach to Enterprise Cloudification with a focus on SaaS

  • 1.
    APPROACH TO ENTERPRISE CLOUDIFICATIONWITH A FOCUS ON SAAS Presented by: Abhishek Minocha
  • 2.
    Agenda • Enterprise Cloudification& Expectations • When to use SaaS? • Building the cloud strategy • Choosing the service provider • Avoiding Pitfalls
  • 3.
    Enterprise Cloudification &Expectations “Customers are asking us to free them from the bondage of mainframe and client-server software.” —Marc Benioff, CEO, Salesforce.com Asset light Pay per use Scale at will Reduced maintenance Portability
  • 4.
    When to useSaaS? SaaS is a complete application delivered as a service to the service consumer. • Out of the box usage • Lack IT expertise or bandwidth • Avoid complex cost accounting • Zero development period
  • 5.
    Building the cloudstrategy The checklist • The business case • Technical considerations • Business continuity • Cultural shift • Integration model • Suitable candidates for migration
  • 6.
    Strategy checklist The businessCase • Quantify capex to opex • Non-financial benefits – Customer acquisition, user satisfaction, TTM, higher traffic • Part of overall IT strategy Technical considerations • Audit ratings and certifications • License management • Vendor provides both application stack and physical security • Data Privacy – Tenancy & Isolation Business continuity • SLAs – Availability, reliability & performance • Disaster Recovery – cross region vs cross zone, IP escrows • Regulation compliance • Cyber insurance
  • 7.
    Strategy checklist A culturalshift • Adjustment to no control • From in-house to vendor management • Dealing with customer support • Organizational change planning Integration model • Application integration costs and effort • Employee training costs • New monitoring mechanisms
  • 8.
    Suitable candidates formigration Pick these first • Used by a limited group of mobile workers • Limited integration with company databases • Run infrequently but require significant computing resources • Run in a different time zone • SOA applications Prioritize for later • Involve sensitive data • Very performance-sensitive • Require voluminous transactions against an on- premises database • Legacy applications with poor cloud support
  • 9.
    Choosing the serviceprovider Questions to ask: • Demonstrate Successful Similar Deployments • “Try Before You Buy” Program • Contractual flexibility • SLAs and a strong history of good performance • Security and compliance requirements • Comprehensive disaster recovery plan • Level of customization possible • Integration support
  • 10.
    Avoiding pitfalls • Migratingapplications without redesign • Expecting unrealistic ROIs • Misguided on cloud security – Zero or total trust • Favorite vendors, not appropriate ones • Underestimating resistance to change • Unable to match skills demand • Technology focus and not business focus during migration
  • 11.