Ardeshir
- 1. Ardeshir Haghighi-Bardineh SC Cleared, CSCS, CCNA & CCNP 18 Tithe walk, London, NW72QA|| [email protected] || 07828078397 Ardeshir Haghighi’s Cover Letter / Executive Summary Highly self-motivated individual with 12 years of broad IT experience as both and individual contributor and team leader in the following fields; hardware and software installer, desktop support, build and deployment engineer, network field engineer, cisco staging engineer, network support engineer. Have both academic and real world top-tier client based experience in computer networking. By working as a consultant, proven ability to quickly familiarise with new; client sites, colleagues and stakeholders, technologies and industry developments, all while working in a highly pressurised and challenging working environments. While progressing to management positions have developed strong organisational skills required to drive a team and different personalities to complete assigned tasks on time and to the highest standards of quality and accuracy, thereby consistently exceeding client expectations. Current Status: • Working as a network deployment engineer for Lloyds. I am working in a project deployment team. Deploying the infrastructure devices: HP, Juniper, Cisco, APs, Switches, Routers, and ASA etc. • Recently, Worked as a network support engineer for North East NHS Trust. I was providing 3rd line support to users on networks’ infrastructure: Switches, Routers, AP, ASA Firewalls, etc. • Worked as a network surveyor engineer in a highly secured environment as an active team player. • I worked for a Cisco project in a hybrid role as a Network/ data centre installation, deployment and support engineer for Cisco Nexus Cloud services. CIMC Project through Milestone IT strategy. Worked with Cisco and Telecity Group as 3rd parties in a team. • SC cleared (MOJ) and looking to further career by obtaining network engineering contracts in Tier One industries such as; financial services, government, insurance or telecom. Interested in contract roles that will help further skillset and experience and develop CV. Technologies Worked on: WAN Access Technology: ADSL, PSTN, MPLS, IP/MPLS MPBN, EFM, Leased Line, WAN- COLO LAN switching: Cisco Works, LAN Controller, Cisco IP telephone, VLANs, VTP, RSTP, PVSTP. Ether channel. Configure, verify and troubleshoot VLANs, trunking on Cisco/ HP switches, inter VLAN Routing, VTP and RSTP
- 2. Ardeshir Haghighi-Bardineh SC Cleared, CSCS, CCNA & CCNP 18 Tithe walk, London, NW72QA|| [email protected] || 07828078397 Routing Protocols: TCP/IP, RIP/RIPv2, EIGRP, OSPF, IS-IS and BGP IP addressing services: IPv6, IPv4, NAT, DHCP and DNS. Configure and verify WAN serial connections: Serial, Point-to-Point, and Frame relay. Network Security: ASA, F5, Firewall, checkpoint, Configure and troubleshoot VPNs using GRE, IPSec, L2TP, Experience in: Cisco Works LMS, ISE, VLAN Controller, and Cisco AnyConnect, Cisco UCS Good knowledge of: GSM, WiMAX and 2/3/4G Networks, LTE Protocol and Riverbed. Operating Systems: Linux, Mac OS, Windows and MS offices, MS Sharepoint, DOS and VMware Programming Languages: C++, Pascal, Java Education Current Qualifications - CCNA, CCNP (Switching), Cisco certified, UK Education: 2010 – MSc Computer Networking, London Metropolitan University, UK Based on Cisco modules up to the CCNP qualification: (Routing, Switching and Trouble shooting) 2004 – BSc Computer Software Engineering, Shomal University, Iran Focus on programming, hardware architecture and software design. Work Experience I have been working as a contractor from 2014 as the following: XL Catlin (Lloyds)/ Daisy Network deployment/Installation Engineer, 12 January 2017 – present Major duties and responsibilities • Working in a very highly demanding Insurance/banking environment as an active team player. • Staging, Installation and configuration of network equipment • Involvement in deployment and installation of network devices and appliances • North East Hertfordshire NHS Trust, Stevenage Network 2nd and 3rd line Support Engineer, December 2016 – January 2017 • ISG Technology/ MOJ HMP Prison, UK
- 3. Ardeshir Haghighi-Bardineh SC Cleared, CSCS, CCNA & CCNP 18 Tithe walk, London, NW72QA|| [email protected] || 07828078397 Network field/ Surveyor Engineer, October 2016 – November 2016 • UKDCC, UK Data Centre Support/ Operation leader, January 2016 – September 2016 • HP/ MOJ HMP Prison, UK Network Surveyor/ Deployment Engineer, June 2015 – December 2015 • Atos/ Ministry of Justice, Petty France London Desktop/ Network 2nd line support engineer, December 2014 – May 2015 • HP/ Addenbrooke's hospital (eHospital, NHS), Cambridge Network Deployment Engineer, October 2014 – November 2014 • Milestone/ Telecity Group, London Network/ Data Centre Support Engineer, May 2014 – September 2014 • Studying Cisco and Network Security courses January 2014 – April 2014 Major duties and responsibilities: IT and Desktop Support duties: • Working in a highly secured environment (government) as an active team player • Providing desktop support to users/ Floor walking • Deploying, Windows 7, Windows 8.1 and Windows 10 • Build Engineer: Lenovo, HP, Apple Laptop/ Apple iPods • Running and configuring software and security image from server • Creating and assigning the new ASR tokens for users. • Configuring B-crypt and X-Crypt • Configure/ download users software’s and applications from SCCM server
- 4. Ardeshir Haghighi-Bardineh SC Cleared, CSCS, CCNA & CCNP 18 Tithe walk, London, NW72QA|| [email protected] || 07828078397 • Install Windows patches and applications • Deploying AP, Tin Client, Network Printer, Monitor Network Support duties: • Monitor, manage and support services to customer within defined SLA’s. • Working for NHS and government as an active 3rd line network support engineer. • Providing support for networks’ infrastructure: Switches, Routers, AP, ASA Firewalls, etc. • Working on a variety of Cisco technologies and software such as CiscoWorks, ISE and VLAN Controller • Involvement in working on IT networks and daily support for almost 12 hospitals. • Providing consultancy and support for Changes, extension and development of networks • Liaising with hospitals’ helpdesks, IT Desktop Support as well as system engineers, and application support and development team. • Trouble shooting network outage and faults • Working alongside project managers, engineers and client to deliver effective care services of Quality Assurance (QA) Standards • Going to customer sites and surveying their network and IT equipment. • Working in a highly secured data server environment as an active team player. • Perform proactive field engineer leader for installation, decommission, decontaminating and maintenance Data Centres across UK. • Install and deploying switches and cisco appliances to enable AAA and Cisco Identity Services Engine (ISE). • Installation, patching and configuration of Cisco ASR 9010, ASR 1000, ASA 5585-X Nexus N9508, Nexus 5548P and Nexus 9396 PX. • Raking, Installation and configuration of Cisco servers: UCS C220 and UCS 240 • Staging, Installation and configuration of network equipment (Cisco and HP Routers, Switches, Access Point, WiFi and Servers). • Installation and Configuring HP routers and switches (1010/1410/6600/ HSR6800) • Installation and Configuring Cisco Nexus, ASA and AP,
- 5. Ardeshir Haghighi-Bardineh SC Cleared, CSCS, CCNA & CCNP 18 Tithe walk, London, NW72QA|| [email protected] || 07828078397 • Installation and configuration of cisco switches using IP addressing, VLSM, VTP, Trunking, STP, VLANS, switch port and management configuration. NSC Global, London Network Field/ support Engineer, April 2011 – December 2013 Worked as network support and field service engineer with established global clients, on multiple projects (i.e. RBS, HM Treasury, Allianz, O2, NYS, Level 3, Atos, Charity commission, Zara, act). Providing installation and support services to sites across the UK. Major duties and responsibilities: • Working in a very highly demanding banking environment as an active team player and without supervision. • Perform proactive network maintenance • Staging, configuring, installing and upgrading Cisco CATOS and IOS (Staging) based routers, switches an AVG in the customer premises. • Installation and configuration of the cisco routers using Frame-relay, MPLS, BGP, OSPF, EIGRP, RIP. • Installation and configuration of cisco switches using IP addressing, VLSM, VTP, Trunking, STP, VLANS, switch port and management configuration. • Installation and patching of IP telephony i.e. AC15, DC5, 7911G, 7942G, 6941, 6961 Cisco screen and Cisco Telepresence etc. • Liaising with customers to gather information, documentation regarding the network setup. • Going to customer sites and providing onsite technical/project support and to completing and documenting Site surveys. • Configuration and IOS upgrade of various enterprise level Cisco LAN/WAN devices (800, 2600, 1900, 1800,2900, 4500, 6500,3750, 3560, 710,76xx, etc. • Monitor, manage and support services to customer within defined SLA’s • Decommissioning and de-raking and the legacy devices i.e. Cisco routers and Switches. Resetting the password and delete all data files. • Working alongside project managers and logistics to verify customer orders and technical requirements.
- 6. Ardeshir Haghighi-Bardineh SC Cleared, CSCS, CCNA & CCNP 18 Tithe walk, London, NW72QA|| [email protected] || 07828078397 • Responsible for documenting and keeping an accurate log of all technical day-to- day activities. • Participating in site surveys, on-site installations and day-1 floor support. • Liaising with 3rd party suppliers and contractors (Cisco, Accenture and BT). • Racking, stacking, patching and initial configuration of Cisco router, L2/L3 switches (2960, 2911, 1921, 6500’s, 76xx) and Voice Gateways. Data Recovery Lab/Computer Doctor, North London Help Desk/Desktop Support (Part-time), Dec 2010- March 2011 • Logging into the calls and creating the tickets • Running and configuring software and security image from server • Troubleshooting, reporting and resolving all IT problems. • Visiting client’s site for troubleshooting any problems. i.e. Powergate, Disk Failure Replacement, Window server disk space & hardware issues etc. Oxford International School, London (English Time) IT Lecturer/ Part-time teaching and support, Nov 2010- July 2011 • Teaching the BCS (Births Computing Society) modules to a range of BSc students in IT. • Modules taught include: Computer hardware and networking, Information System, ECDL, OCR Tutorial. Post Graduate Student - London Metropolitan University MSc Computer Networking, Dec 2008- Sep 2010 Based on Cisco modules up to the: Cisco Certified Network Professional (CCNP) qualification Twin Towers, London UK English Language/ IELTS, Feb 2007- Nov 2008 IELTS course and Pre-sessional academic English course Rayan Tolo, Iran, Internet Service Provider (ISP)/IT Consultancy Support Engineer/Manager and Consultant, Feb 2004 – Jan 2007 • Acquired skills to configure and troubleshoot different Microsoft OS's as well as networking and Cisco devices.
- 7. Ardeshir Haghighi-Bardineh SC Cleared, CSCS, CCNA & CCNP 18 Tithe walk, London, NW72QA|| [email protected] || 07828078397 • After one year Promoted to manager and responsible for all of the technical support team. • Became company manager, consultant and management of the whole company. Graduate Student - Shomal University (Iran) BSc Computer Software Engineering, September 2000 - July 2003 Additional Personal Details Security Cleared: MOJ until 2021 Health: Excellent; non-smoker Languages: English, Farsi, and Kurdish Full UK Driving Licence Hobbies & Interests: My favourite hobbies in life are music and performing arts, playing basketball and travelling. I love seeing how other people in other parts of the world operate and how their culture differs from us and how we can learn from them. References: Amir Nooriala – Director @ Barclays Capital (formerly at Cisco Systems) [email protected] Additional references available upon request