Are you sure that’s co-
design?
AHS Design Lab
D4AHS.com
Twitter @Design4AHS
Linked In: AHS Design Lab
Who are we?
Marlies
@TweetVanDijk
Josh
@JRMnurse
Maya
@mayapajevic
Why are we talking co-design?
Reactive, sick care
Today: System
The Future of Health
PRECISON
= Innovation
TIMING
MODALITY
DURATION
POWER
CURRENCY
1 size fits all, crude, analog
Institution-centred
Episodic, intermittent, silo’d
Healthcare provider
Volume, inputs, costs,
fee-for-service
Future: Person
Proactive, preventative, predictive
Personalized, intelligent
Decentralized, omnichannel, digi-cal
Continuous, team
People-powered
Value, outcomes, fee-for-health
When have you heard people
talk about using co-design
but you knew it was bullshit?
What co-design is not…
Do you have an example when
the health + care system was not
designed for the user
Culture and Conditions…
…that are in place when I feel co-
design is going to happen.
• Transparency about problems
• Yes and… Mentality
• Desire to change the “brules”
• Action oriented (Most important)
@majapajevic
What is co-design?
Co-design and Design thinking
Who is using co-design
How might we serve delicious, nutritious and
culturally diverse food for seniors?
Activities for encouraging co-design
Melvin’s story
Journey Map
Tools we like
1. Designkit.org/methods
2. nngroup.com/articles/empathy-mapping/
3. frogdesign.com/wp-content/uploads/2016/03/CAT_2.0_English.pdf
Are you SURE that's co-design?

Are you SURE that's co-design?