Reporting
An Integrated Approach
for Facilities Managers

      Reana Rossouw
Next Generation Consultants



                              1
Outline

• Integrated
  Sustainability
  Reporting
• Impact and
  Implications for
  Facilities Managers
• Case Studies
From Annual Report to Sustainability
Report to an Integrated Report………..
“To make our economy sustainable we have to relearn
everything we have learnt from the past.

That means making more from less and ensuring that
governance, strategy and sustainability are inseparable.

Integrated Reporting builds on the practice of Financial
Reporting, and Environmental, Social and Governance-
or ESG/Sustainability – Reporting, and equips companies
to strategically manage their operations, brand and
reputation to stakeholders and be better prepared to
manage any risk that may compromise the long-term
sustainability of the business”

Professor Mervyn King, Chairman of the GRI
An integrated report ….




     The core concepts revolve around an “inclusive”
     approach and “integrated” reporting to provide a
     holistic and forward looking picture of the reporting
     organisation to the multitude of stakeholders who are
     impacted by and who in turn impact the reporting
     organisation.
Key considerations:
• Integrated reporting….
     – Is the evolution of sustainability reporting from a
       “nice to have” to a “need to have” basis
     – Is communicating the business strategy and
       processes which exist or are to be implemented to
       manage both financial and sustainability issues
     – Is a journey and progressively needs to cover the
       multiple needs of the different user types
     – Requires the development of a framework to
       ensure all reporting requirements are being met.
Source: KPMG – Integrated Reporting – Understanding the requirements - 2011
Reporting Progress



                                   Sustainability Report




                                                                              Integrated Report
  Annual Report




                  • Financial                              • Lots of issues                       • Core elements
                    Results                                • Lots of                                that
                  • Compliance                               stakeholders                           contribute to
                    Statutory                              • Stakeholder                            core value
                    Information                              based                                  creation
                  • Shareholders                                                                  • Most material
                    based                                                                           to value
                                                                                                    creation for
                                                                                                    stakeholders
                                                                                                  • Stakeholder
                                                                                                    based


Source: Next Generation Consultants – www.nextgeneration.co.za
What this means….
• This change requires not only
  new skills and competencies
  but also a new mind shift
  about fundamentally different
  communication strategies
• This new era of Corporate
  Reporting focuses on enabling
  stakeholders to make
  informed assessments as
  opposed to companies telling
  their (one-sided) story
• It requires integrated strategic
  communication strategies that
  considers, allows and
  encourages stakeholders to
  influence business strategy
New era of Responsibility -
Transparency/ Accountability / Comparability
  • Principles of Reporting
     –   Materiality
     –   Inclusiveness
     –   Completeness
     –   Balance
     –   Comparability
     –   Accuracy
     –   Timeliness
     –   Clarity
     –   Reliability
     –   Transparency
     –   Accountability
Where to start
   • Assessing the enterprise’s baseline
     economical, environmental and
     social performance – more
     specifically impact and risks
   • Analysing corporate management
     and accountability structures and
     systems to manage material risks
   • Conducting a materiality analysis
     of risks and opportunities
   • Confirming the most material
     issues with stakeholders

      – This information then defines the
        baseline for an organisation’s own
        roadmap to sustainability
Facilities Managers have the
ability to significantly influence
sustainability outcomes in a
wide range of activities such as
building design, planning and
construction, waste
management, environmental
management, purchasing, and
building and grounds
maintenance.


                                     11
IMPLICATIONS FOR FACILITIES
MANAGERS

The economics of green buildings, once defined in
simplified, cost of construction terms, now factor into a
much more complex economic framework. In this
framework, corporate financial accounting practices are
called-on to place greater emphasis on expenditures
related to energy and utilities, and they are measured
alongside the carbon footprint of enterprise
organisations. One of the most critical areas of focus for
these organisations is their facilities, and it is through
strong emphasis on sustainable operations, energy
efficiency, and green building practices that some of
the world’s largest companies are improving their
environmental performance, expanding their profits
and influencing partners and competitors.
Role and Responsibilities
The Responsibility:
• First, facility managers play an
  important role in delivering
  sustainable performance.
  This includes facility
  performance, staff
  management, purchasing and
  waste management.
• Second, facility managers will
  be involved in gathering the
  performance information
  related to facilities in both the
  environmental and social
  performance sections of the
  reports.
At the bottom line of corporate
  sustainability reporting lay the
nexus between carbon output and
operations costs. As companies use
     less energy, extract fewer
  resources, and manage tighter
 operational waste streams, they
   emit less CO2 and spend less.


Innovation in buildings and facilities
      is at the centre of this.
Sustainability and   • While the heart of any green building
                       project is minimizing the impact that
Facilities
                       the built environment has on the
Management             natural environment, green buildings
                       also offer healthy, productive
                       workspaces that cost less to operate
                       and maintain than conventional
                       buildings
                     • Typical issues facility managers should
                       consider are:

                        – Reduced Costs Through Energy
                          Efficiency
                        – Water Efficiency Savings
                        – Savvy Waste Management
                        – Increased Occupant Health and
                          Productivity
•   Helps identify opportunities for saving energy,
                             water, materials, and money.
                         •   Helps identify opportunities for waste minimization
                             and reuse.
                         •   Helps identify and address risks, potentially lowering
Value of sustainable         facility costs.
facilities management    •   Adds rigor to internal data gathering and information
– Internal Operational       systems (including environmental management
                             systems) to ensure facilities have the baseline
Benefits                     information necessary to measure and drive
                             continuous improvement in their operations.
                         •   Facilitates opportunities to benchmark
                             environmental and social performance against other
                             entities.
                         •   Promotes organisational learning by making linkages
                             across typically independent functions within a
                             facility more apparent, such as finance, quality
                             control, procurement, facilities, environmental and
                             safety compliance, etc.
                         •   Opens value-generating internal conversations that
                             would not otherwise occur.
•   Helps strengthen partnerships and build trust with
Value of sustainable       local communities, regulators, suppliers and
facilities                 customers.
                       •   Supports proactive engagement with regulators.
management –           •   Supports supply-chain performance reporting
External Stakeholder       expectations.
Benefits               •   Positions a facility to take advantage of
                           performance-focused, regulatory approaches.
                       •   Sharpens management’s ability to assess a facility's
                           positive and negative impacts on the environment
                           and society.
                       •   Provides advance warning of potential liabilities and
                           performance problems, and highlights “triple
                           bottom line” opportunities.
                       •   Helps a company achieve external value from its
                           environmental management system.
                       •   Assist with overall organisational sustainability
                           reporting processes.
Case Study 1 - Walmart
•   Wal-Mart has made
      – 1) High performance construction the centrepiece of
          new superstores and
      – 2) Through the incorporation of high efficiency
          lighting, and
      – 3) Enhanced building features, has reduced electricity
          consumption and claimed improved environmental
          performance.
      – 4) By instituting energy and carbon guidelines for
          suppliers, Wal-Mart tightly controls the carbon
          footprint downstream to its suppliers’ manufacturing
          bases
      – 5) And it has influenced green building retrofits and
          large-scale facility improvements outside of the
          organisation.
•   Wal-Mart is a key example of the new economic framework
    in its full glory – that there exists a correlation between
    environmental sustainability and increased share value for
    the investors.
Case Study 2 – LA’s Staples Centre
• Staples Centre – Owned by AEG – home to
  LA Lakers and LA Clippers
• The vision –
   – To “sustain a culture of environmental
     stewardship – reducing and recycling
     waste, fighting global warming, and
     educating our guests and employees”
• The goal –
   – To have 100 % of its facilities and venues
     include environmental messaging and
     information by 2020.
• The Sustainability Report –
   – Leading the way in the sports, facility
     management, and live entertainment
     industries. AEG’s sustainability report
     covers the broad array of impacts and
     strategies, including energy and
     climate, water, purchasing, and recycling
     and waste.
Case Study 3 – Palazzo Hotel Vegas
• Energy Efficiency
   – Energy-efficient lighting and air
     conditioning (representing savings of
     10,100 megawatt hours [mwh] of
     electricity — enough to power more
     than 700 homes annually)
   – Lighting power demand reduced by two-
     thirds in the guest room tower of 3,066
     suites
   – Solar pool heating (annual savings of
     340,000 therms of natural gas —
     enough natural gas to power a city bus
     for 1.02 million miles)
• Waste reduction
   – Landfill deposits reduced by 72%
• Water conservation
   – Overall water increased efficiency
     resulting in annual savings of 33.3
     million gallons
Assisting you with Sustainability Reporting
Refer to hand out/ worksheet
In summary:
Reporting is not an end in itself. Even
good reporting does not necessarily
  result in improved sustainability.




                                          22
Thank You

                         Questions

                            Please note:

This presentation is part of a larger body of research and knowledge.

                       For more information:

                     www.nextgeneration.co.za




                                                                        23

Assisting facility managers with sustainability reporting - delivered at South African Facilities Management Conference

  • 1.
    Reporting An Integrated Approach forFacilities Managers Reana Rossouw Next Generation Consultants 1
  • 2.
    Outline • Integrated Sustainability Reporting • Impact and Implications for Facilities Managers • Case Studies
  • 3.
    From Annual Reportto Sustainability Report to an Integrated Report………..
  • 4.
    “To make oureconomy sustainable we have to relearn everything we have learnt from the past. That means making more from less and ensuring that governance, strategy and sustainability are inseparable. Integrated Reporting builds on the practice of Financial Reporting, and Environmental, Social and Governance- or ESG/Sustainability – Reporting, and equips companies to strategically manage their operations, brand and reputation to stakeholders and be better prepared to manage any risk that may compromise the long-term sustainability of the business” Professor Mervyn King, Chairman of the GRI
  • 5.
    An integrated report…. The core concepts revolve around an “inclusive” approach and “integrated” reporting to provide a holistic and forward looking picture of the reporting organisation to the multitude of stakeholders who are impacted by and who in turn impact the reporting organisation.
  • 6.
    Key considerations: • Integratedreporting…. – Is the evolution of sustainability reporting from a “nice to have” to a “need to have” basis – Is communicating the business strategy and processes which exist or are to be implemented to manage both financial and sustainability issues – Is a journey and progressively needs to cover the multiple needs of the different user types – Requires the development of a framework to ensure all reporting requirements are being met. Source: KPMG – Integrated Reporting – Understanding the requirements - 2011
  • 7.
    Reporting Progress Sustainability Report Integrated Report Annual Report • Financial • Lots of issues • Core elements Results • Lots of that • Compliance stakeholders contribute to Statutory • Stakeholder core value Information based creation • Shareholders • Most material based to value creation for stakeholders • Stakeholder based Source: Next Generation Consultants – www.nextgeneration.co.za
  • 8.
    What this means…. •This change requires not only new skills and competencies but also a new mind shift about fundamentally different communication strategies • This new era of Corporate Reporting focuses on enabling stakeholders to make informed assessments as opposed to companies telling their (one-sided) story • It requires integrated strategic communication strategies that considers, allows and encourages stakeholders to influence business strategy
  • 9.
    New era ofResponsibility - Transparency/ Accountability / Comparability • Principles of Reporting – Materiality – Inclusiveness – Completeness – Balance – Comparability – Accuracy – Timeliness – Clarity – Reliability – Transparency – Accountability
  • 10.
    Where to start • Assessing the enterprise’s baseline economical, environmental and social performance – more specifically impact and risks • Analysing corporate management and accountability structures and systems to manage material risks • Conducting a materiality analysis of risks and opportunities • Confirming the most material issues with stakeholders – This information then defines the baseline for an organisation’s own roadmap to sustainability
  • 11.
    Facilities Managers havethe ability to significantly influence sustainability outcomes in a wide range of activities such as building design, planning and construction, waste management, environmental management, purchasing, and building and grounds maintenance. 11
  • 12.
    IMPLICATIONS FOR FACILITIES MANAGERS Theeconomics of green buildings, once defined in simplified, cost of construction terms, now factor into a much more complex economic framework. In this framework, corporate financial accounting practices are called-on to place greater emphasis on expenditures related to energy and utilities, and they are measured alongside the carbon footprint of enterprise organisations. One of the most critical areas of focus for these organisations is their facilities, and it is through strong emphasis on sustainable operations, energy efficiency, and green building practices that some of the world’s largest companies are improving their environmental performance, expanding their profits and influencing partners and competitors.
  • 13.
    Role and Responsibilities TheResponsibility: • First, facility managers play an important role in delivering sustainable performance. This includes facility performance, staff management, purchasing and waste management. • Second, facility managers will be involved in gathering the performance information related to facilities in both the environmental and social performance sections of the reports.
  • 14.
    At the bottomline of corporate sustainability reporting lay the nexus between carbon output and operations costs. As companies use less energy, extract fewer resources, and manage tighter operational waste streams, they emit less CO2 and spend less. Innovation in buildings and facilities is at the centre of this.
  • 15.
    Sustainability and • While the heart of any green building project is minimizing the impact that Facilities the built environment has on the Management natural environment, green buildings also offer healthy, productive workspaces that cost less to operate and maintain than conventional buildings • Typical issues facility managers should consider are: – Reduced Costs Through Energy Efficiency – Water Efficiency Savings – Savvy Waste Management – Increased Occupant Health and Productivity
  • 16.
    Helps identify opportunities for saving energy, water, materials, and money. • Helps identify opportunities for waste minimization and reuse. • Helps identify and address risks, potentially lowering Value of sustainable facility costs. facilities management • Adds rigor to internal data gathering and information – Internal Operational systems (including environmental management systems) to ensure facilities have the baseline Benefits information necessary to measure and drive continuous improvement in their operations. • Facilitates opportunities to benchmark environmental and social performance against other entities. • Promotes organisational learning by making linkages across typically independent functions within a facility more apparent, such as finance, quality control, procurement, facilities, environmental and safety compliance, etc. • Opens value-generating internal conversations that would not otherwise occur.
  • 17.
    Helps strengthen partnerships and build trust with Value of sustainable local communities, regulators, suppliers and facilities customers. • Supports proactive engagement with regulators. management – • Supports supply-chain performance reporting External Stakeholder expectations. Benefits • Positions a facility to take advantage of performance-focused, regulatory approaches. • Sharpens management’s ability to assess a facility's positive and negative impacts on the environment and society. • Provides advance warning of potential liabilities and performance problems, and highlights “triple bottom line” opportunities. • Helps a company achieve external value from its environmental management system. • Assist with overall organisational sustainability reporting processes.
  • 18.
    Case Study 1- Walmart • Wal-Mart has made – 1) High performance construction the centrepiece of new superstores and – 2) Through the incorporation of high efficiency lighting, and – 3) Enhanced building features, has reduced electricity consumption and claimed improved environmental performance. – 4) By instituting energy and carbon guidelines for suppliers, Wal-Mart tightly controls the carbon footprint downstream to its suppliers’ manufacturing bases – 5) And it has influenced green building retrofits and large-scale facility improvements outside of the organisation. • Wal-Mart is a key example of the new economic framework in its full glory – that there exists a correlation between environmental sustainability and increased share value for the investors.
  • 19.
    Case Study 2– LA’s Staples Centre • Staples Centre – Owned by AEG – home to LA Lakers and LA Clippers • The vision – – To “sustain a culture of environmental stewardship – reducing and recycling waste, fighting global warming, and educating our guests and employees” • The goal – – To have 100 % of its facilities and venues include environmental messaging and information by 2020. • The Sustainability Report – – Leading the way in the sports, facility management, and live entertainment industries. AEG’s sustainability report covers the broad array of impacts and strategies, including energy and climate, water, purchasing, and recycling and waste.
  • 20.
    Case Study 3– Palazzo Hotel Vegas • Energy Efficiency – Energy-efficient lighting and air conditioning (representing savings of 10,100 megawatt hours [mwh] of electricity — enough to power more than 700 homes annually) – Lighting power demand reduced by two- thirds in the guest room tower of 3,066 suites – Solar pool heating (annual savings of 340,000 therms of natural gas — enough natural gas to power a city bus for 1.02 million miles) • Waste reduction – Landfill deposits reduced by 72% • Water conservation – Overall water increased efficiency resulting in annual savings of 33.3 million gallons
  • 21.
    Assisting you withSustainability Reporting Refer to hand out/ worksheet
  • 22.
    In summary: Reporting isnot an end in itself. Even good reporting does not necessarily result in improved sustainability. 22
  • 23.
    Thank You Questions Please note: This presentation is part of a larger body of research and knowledge. For more information: www.nextgeneration.co.za 23