Assure TotalView - Analytics for Application Delivery
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Assure TotalView is an analytics solution for application delivery developed by an international software company founded in 2006, designed to improve software quality, reduce costs, and accelerate release schedules. It provides end-to-end visibility through automated data capture, customizable dashboards, and advanced analytics, addressing challenges such as project management and QA. By implementing TotalView, organizations can achieve significant improvements in application delivery metrics, including a 20-40% acceleration in releases and a reduction in customer-facing issues.
Assure TotalView - Analytics for Application Delivery
- 1. ASSURE TOTALVIEW ANALYTICS FOR APPLICATION DELIVERY V 2.2
- 2. Founded in 2006 International software company with offices worldwide Qlik, HP and CA technology provider and partner Deployed in the world’s largest ALM environments ASSURE FACTS
- 3. WHAT WE DO Tools Knowhow Process Expertise Analytics APPLICATION DELIVERY Project Management Release / Requirements Management SW Development QA and Testing IT Operations Assure Standardization Suite TotalView
- 4. OUR CUSTOMERS Financial & Insurance Telecom & Media HLSTechnology Other
- 5. VALUE PROPOSITION Assure TotalView: End-to-end visibility for Enterprise Application Delivery, enabling: • Better Software Quality • Shorter Release Schedule • Reduced Costs
- 6. You need to release software • faster and more often • with more features • with great customer satisfaction THE CHALLENGE Project Management Release / Requirements Management SW Development QA and Testing IT Operations APPLICATION DELIVERY This is difficult, because • You lack governance and metrics that would help you achieve these goals • Implementing metrics is difficult and often fails
- 7. • Business does not improve • Incomplete data causes bad decisions • Governance reporting burns money and time • Distributed teams lack efficiency THE IMPACT APPLICATION DELIVERY Project Management Release / Requirements Management SW Development QA and Testing IT Operations
- 8. PERSONA CHALLENGES 1/5 • Deliver software faster and with more features • Minimize risk throughout the entire application delivery process VP of Apps
- 9. PERSONA CHALLENGES 2/5 • Minimize the amount of customer-facing defects • Quantify and prove the value QA provides QA Director
- 10. PERSONA CHALLENGES 3/5 • Manage enterprise releases that span across multiple projects and teams • Prevent project slippage Program Manager
- 11. PERSONA CHALLENGES 4/5 • Reduce operational costs by improving collaboration with DEV and TEST to improve quality in affected areas VP of Operations
- 12. PERSONA CHALLENGES 5/5 • Leverage a proven, productized solution for Application Delivery metrics • Start developing and delivering metrics rapidly for your business users Architects and IT Specialists
- 14. End-to-end Analytics for Application Delivery Automated data capture Fully customizable Role based dashboards Advanced analytics Predictions WHAT IS TOTALVIEW? Browser Mobile Intranet Email Example
- 15. HOW DOES IT WORK? Integrations Intelligence Analytics Browser Mobile Intranet Email TotalView Analytics Engine
- 16. TOTALVIEW ETL (EXTRACT/TRANSFORM/LOAD) Packaged and productized BI Engine Staging DB TotalView Data Mart Presentation Layer Management Console EmailWeb Mobile THE ARCHITECTURE
- 17. ASSURE TOTALVIEW EXAMPLE SETUP PROJECT MANAGEMENT • Schedule • Budget • Resources CA Clarity REQUIREMENTS MANAGEMENT • Releases • Requirements/ User Stories • Agile Atlassian JIRA TEST MANAGEMENT • Test planning • Test Results • Requirement Coverage • Defects HP ALM / Quality Center SOFTWARE DEVELOPMENT • Code quality • Code changes • Unit testing • Automation Microsoft TFS OPERATIONS • Operational incidents • Resolution times • SLA ServiceNow
- 18. THE TOTALVIEW IMPACT By using Assure TotalView, organizations are able to make decisions that: Accelerate application releases by 20-40% Reduce customer-facing issues by up to 40% Significantly improve on-time and on-budget application delivery
- 19. SAMPLE – ORGANIZATIONAL DIMENSIONS • High Level Visibility • Aggregated KPI’s • Comparison • Governance • SLAs
- 20. ASSURE TOTALVIEW IN ACTION SOLVING BUSINESS CHALLENGES
- 21. Today’s risk alerts – what are we facing? SENIOR MANAGEMENT RELEASE DASHBOARD Are things improving in the release? QA is not progressing as planned – drill down to find out who is the QA manager
- 22. DEFECTS ADDRESSING QUALITY ANOMALIES Our current processes are not effective – over 30% of all defects are discovered by our customers These are the defects that our customers discover. Several projects in the current release are behind on their deliverables and handovers.
- 24. 1. Domain Knowledge 2. Understanding of your Application Delivery tools 3. Performance and User Experience 4. Metrics for all stakeholder levels 5. Business Rules, Recommendations, Alerts 5 MUSTS FOR YOUR ANALYTICS SOLUTION
- 25. Turnkey products built on years of experience in the enterprise Deep understanding of processes and tools Rapid value THE ASSURE DIFFERENCE
- 27. WHAT: • Reduced manual reporting effort on both executive and operational level in the Quality Assurance department HOW: • By implementing the customer’s key metrics into their TotalView dashboard • By automating the delivery of key reports OUTCOME: • Increased productivity by up to 30% in Quality Assurance by freeing up time of key personnel CASE 1 FINANCIAL ORGANIZATION
- 28. WHAT • Needed to ensure the success of a key IT initiative • Was required to meet a project deadline mandated by the government HOW • Leveraged TotalView for implementing a business monitoring system for the initiative • Data aggregated from 3 ALM systems OUTCOME • Business monitoring system prevented the risk from realizing • Project goals were met CASE 2 HEALTH CARE ORGANIZATION
- 29. WHAT: • Core business was being impacted by defects leaking into production • Situation was being escalated to management by business users HOW • By using TotalView to analyze their QA throughput, the customer recognized anomalies in the Defect Management process in a number of projects; Quality Debt, Defect Resolution Time • Initiated discussion with the projects in question, and found the root causes for the anomalies and addressed them OUTCOME: • Improved defect closing rate by 40% in affected projects • Steady decline in Quality Debt • Customer satisfaction restored - no more escalations CASE 3 INSURANCE COMPANY
- 30. ASSURE STANDARDIZATION SUITE STATE OF THE ART HP ALM
- 32. Standardize all ALM projects on Project Templates Harmonize the Fields of all HP ALM projects easily and in Record Time Benefits: Same test processes across the organization Common Reporting on all projects Common integrations can be used Use same customizations in all projects Mitigate risk by using proven technology for a technically complex task Lower complexity and maintenance costs of HP ALM Typically used once per ALM project ASSURE PROJECT HARMONIZER
- 33. Template Project A Project B Project C Software Version Software VersionSoftware Version Software Build Software Version Software Version A Field, Software Version is introduced in the template To an empty project, the cross-customization will go through If a Field already exists with the same name, customization fails If a Field exists with different name, the field is duplicated PROCESS ENABLEMENT…
- 34. Without Harmonizer - Standardizing 100 projects could take you a year… ConversionMapping 52 weeks Setup Solution Creation With Harmonizer all projects are standardized in record time! 12 weeks Mapping ConversionSetup WHERE IS THE BEEF
- 35. End-to-end solution for Standardizing your HP ALM Data across projects. Benefits: Easily Locate, Map and Convert inconsistent Data in your HP ALM projects Maintain Data integrity across all HP ALM projects Identify Obsolete Users and easily assign their test assets Secure - control which users can map projects’ data and which users can convert data ASSURE DATA STANDARDIZER
- 36. POOR DATA QUALITY Cross project reports are implemented Sharing test assets across projects Integrations involving multiple ALM/QC projects Priority 1 – Critical 2 – High 3 – Medium 4 – Low 5 - Cosmetic Priority 1 – Major 2 - Minor 3 - Trivial Release name Banking 10.1 Backend _IT_R5 Release Code R232888 Backend 5
- 38. Assure TotalView videos http://assure.net/what-is-totalview/ http://assure.net/video-assure-totalview/ Assure HP ALM Project Harmonizer and Standardizer http://assure.net/video-harmonizer/ http://assure.net/datastandardizer/ Assure blog: http://assure.net/blog/ MORE MATERIAL IS AVAILABLE ON OUR WEB SITE
- 39. THANK YOU SAM RANTALA [email protected] 919 827 1175 +358 40 540 7511 WWW. ASSURE.NET
Editor's Notes
- #34: Make it clear that the blue Projects are existing projects The yellow one is a new project