Auditing meetings
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The document outlines the purpose of auditing meetings, emphasizing the importance of real-time feedback and coaching for driving behavioral change and improving performance. It highlights that proper documentation provides a history for one-to-one meetings and that focused auditing leads to better quality control. Ultimately, it argues that what is measured can be managed, maintained, and improved.
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Auditing meetings
- 2. Purpose for Auditing • Drive behavioural change – Through real-time feedback and coaching – Identifying right areas of loss – Closing actions – Creating good quality targets – What’s working well – What could be improved • Documentation provides you with a history – For use in one-to-ones
- 4. Audits Leads to Robust Performance • When focused is on task then you can control quality – Every level above task reduces focus and control on quality – If not auditing how do you know whether it is embedded? • Auditing leads to robust performance – Embed what works – Identify and improve what doesn’t What gets measured, gets managed What gets managed can be maintained and improved upon