Banking Future by Design the Future Tadeusz Kifner

Banking Future by Design the Future Tadeusz Kifner

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  BANKING FUTURE INNOVATION STRATEGIES KULTURAIT.PLPRESENTS Design the Future by Tadeusz Kifner
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  FUTURE Excellence - universalbank means financial services excellence cross countries & regions and cross products. Perception - digital means global level banking without boundaries and limits cross different channels and customer perceptions.  Adapt - digital leaders create the story of its digital transformation on the way to all time changing better banking build on more human accessible technology. Human - Innovation bank builds smart relationships between human and technology – in fact the bank disappear from the view and human is in the middle of banking universe. NEW BANKING UNIVERSE Design the Future by Tadeusz Kifner
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  NEW BANKING Excellence | Perception| Adapt | Human FOCUS ON CUSTOMER EXPERIENCE Would you bank here with us? Design the Future by Tadeusz Kifner
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  SUPERCUSTOMER PERCEPTION S  simple (easy)  U   ubiquitous (interact in the convenient       way)  P   personal (focus on customer)  E   empowering (give the power      to customer)  R   reassuring (help when needed)  Design the Future by Tadeusz Kifner
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  BANKINGNOT JUST BANKS! Selfmanaged way of access to banking. Contain all aspects of personal banking, including widgets to fintechs & banks. LAUCHPAD Unified customer experience *CX) keep the same. Services platfrom and channel independent. CX SERVICES Basis of CX services rely on common APIs and SOA concept. IT as commodity. IT SYSTEMS Design the Future by Tadeusz Kifner
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  LAUCHPAD EASEY & UNIFYACCESS TO BANKING SERVICES All channel integration - same secure view in media, social & traditional channels Flexible Layout - individualizing customer view Account Banking Framework - common banking functions Universal connectivity - banking- addons to business, unify cusotmer perception Life Assistant - live AI help, automate everyday banking Social banking & collaboration Design the Future by Tadeusz Kifner
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  CX SERVICES IINTEGRATION SERVICES SSECURITY SERVICES CCONTENTSERVICES PPERSONALIZATION SERVICES Design the Future by Tadeusz Kifner
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  EXCEPTIONAL BANKING EXPERIENCE HUMANITY IN BANKING SERVICES FUTURE therewill be human particle in everyday banking. Technology will shift from devices related IT environment to the real world. Technology will be invisible. Banking services will assist customer. They will think on behalf of customer. Banking will be dynamic not static - life streaming... Banking? YES. Banks? not necessarily... Design the Future by Tadeusz Kifner
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  DESIGN THE FUTUREOF BANKING [email protected] CONTACT US Design the Future by Tadeusz Kifner