Behavior based safety how thinking safe leads to acting safe
Behavior based safety programs focus on identifying and controlling the root causes of unsafe behaviors through proactive education, motivation, reinforcement, and improvement efforts. The key aspects of developing an effective behavior based safety system include getting employee support, identifying key safety behaviors, conducting observations to provide feedback, and continuously improving the system by setting new safety goals. Behavior based safety uses a systematic approach centered on decision making and leading indicators rather than injuries and focuses on building a positive safety culture.
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Focuses on proactive behavior in safety management, addressing root causes and leading behaviors.
Emphasizes employee involvement, structured feedback, and consistency in implementing safety systems.
Focuses on proactive behavior in safety management, addressing root causes and leading behaviors.
Emphasizes employee involvement, structured feedback, and consistency in implementing safety systems.
Focuses on proactive behavior in safety management, addressing root causes and leading behaviors.
Discusses the importance of observation, feedback mechanisms, and using a behavior bank account in safety.
Focuses on proactive behavior in safety management, addressing root causes and leading behaviors.
Focuses on proactive behavior in safety management, addressing root causes and leading behaviors.
Emphasizes employee involvement, structured feedback, and consistency in implementing safety systems.
Emphasizes employee involvement, structured feedback, and consistency in implementing safety systems.
Focuses on proactive behavior in safety management, addressing root causes and leading behaviors.
Analyzes the effectiveness of incentive programs in safety culture and individual accountability.
Demonstrates significant financial savings and improved compliance from investments in safety programs.
Invitation to upcoming events and an open floor for questions to clarify insights from the presentation.
HOUSEKEEPING
• Slide deckwill be posted on hni.com
• Q&A at the end, but feel free to ask questions throughout
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hashtag #hniu to win some HNI swag!
BEHAVIORAL BASED SAFETY?
•Proactive safety program based on:
– Motivating
– Educating
– Reinforcing
– Improving
• A systematic approach to identify
root causes and controlling them
• A continues effort in search of
positive results
• Focusing on leading behaviors
rather than if we had any losses
5.
BEHAVIOR SAFETY: ABC’S
A
Antecedent
Eventor stimulus that
came before
something else and
may have influenced
or caused it
Goals, policies,
training
B
Behavior
Any act that is
performed by an
individual that can be
observed
Not wearing eye pro,
wearing proper fall
protection
C
Consequences
The aftermath of the
behavior. Has the
potential to reward or
discipline
Zero injuries,
catastrophic injuries,
suspension, pizza party
6.
STEPS IN CREATINGA BBS SYSTEM
1. Get Employee Support
2. Get CEO
3. Create a team
4. Identify and isolate key
behaviors
5. Develop a metrics system
6. Observe behaviors
7. Deliver Feedback with behavior
makers
8. Produce and publish data
9. Set next stage goals
Decisions lead to consequences
7.
IMPLEMENTING WITHOUT THEHITCH: TIPS
• Always involve your
employees in the early in the
process
• Consider a small test cell
prior to full out roll out
• Lets not try to leap the moon
here; set SMART Goals
• Ditch the contributing factors
and focus on root causation
• When all else fails… ASK!
pecific
easurable
chievable
ealistic
imed
• Shortcuts leadto long
recoveries
• The only thing about
common sense is…
• The real cost of an incident
You’re doing it wrong!
DECISION MAKING…
10.
“90 percent ofthe time-
• 90% of all
workplace
injuries are due
to unsafe acts
• 10% due to
unsafe
conditions
BUILDING A BEHAVIORBASED SYSTEM: KEY POINTS
• Establish TSC baseline
• We must address
– Decision making
– Observations
– Feedback
• Continuous improvement
CONDUCTING OBSERVATIONS
• Hasthis been trained on yet?
• Consistency
• Don’t become the safety cop
• Transparency
FOLLOW UP!
20.
CONSEQUENCES AND FEEDBACK
•Consistency
• Does the time fit the crime?
• Reinforcement
– Positive
– Negative
• Establish a paper trail!
• Explain the results, both good
and bad
LETS RE-HASH…
• Theremust be active engagement from
all levels
• SMART Goals
• Put the observations where the money is
• ALWAYS follow up with feedback
• If your not moving forward your heading
back
• Group incentivescan fail due to:
– One persons incident can wipe
out the group
– Animosity can be created
– Sense of entitlement takes over
– Delayed reporting = worsened
condition
– Boredom
• Group “peer pressure” incentives can
work at times.
– They can cost less
– They can cause people to watch
out for each other
– They can’t address multiple
specific loss/waste issues
simultaneously
WHY INCENTIVE PROGRAMS FAIL
25.
BEHAVIOR BANK ACCOUNTSUMMARY
Changes the game away from a group incentive
• No longer can 1 bad actor cause everyone
else to lose out
• Responsibility is placed on the end user
How does it work?
• Each year a certain dollar amount is
credited to your BBA
• Pro-rated based off hire date, meaning that
year 2 you are entitled to the full amount
• Each “Risk/Loss” event has an assigned value that is deductive from your BBA
Benefits
• More $$$
• End users ultimately dictate how much they will be paid out
• Helps to develop trends
26.
Manufacturer- $70,000 (damages)in annual uninsured loss recovered.
$15,000 INVESTED
Trucking/Warehousing – 60% reduction in tracked Errors
$25,000 INVESTED, $500K ESTIMATED SAVINGS
Contractor went from 30% compliance to 100%
INVESTMENT $10,000, SAVINGS = hundreds of hours
Manufacturer – Customer returns down by 50%
INVETMENT - $35,000, savings $200,000
Construction – 100% Reduction in DUI’s, multiple tickets annually to 0, paperwork issues to 0
Investment $25000, Savings- Drastic reduction in loss potential
REAL WORLD EXAMPLES