Uploaded byAurelien Domont, MBA
Behavioral Skills Toolkit | by ex-Deloitte Consultants
The document is a toolkit developed by ex-Deloitte consultants focusing on enhancing behavioral skills such as presentation skills, effective communication, leadership, and team management. It emphasizes the use of the Pyramid Principle for structured communication, providing templates and guidance for creating engaging presentations. Additionally, it offers editable PowerPoint slides for users to streamline their training and presentations.
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Introduction to behavioral skills including presentation skills, communication, leadership, and time management.
Discussing methods to enhance behavioral skills using training and structured presentations.
Introduction to the Pyramid Principle, structured presentation strategies enhancing clarity in communication.
Template for using the Pyramid Principle while ensuring MECE (Mutually Exclusive, Collectively Exhaustive) logic in presentations.
Guiding principles for constructing storyboards that effectively combine horizontal and vertical logic.
Advice on producing final slides, with a summary of key steps for effective communication in presentations.
Sources of information for enhancing presentations and defining communication principles.
Information on how to obtain reusable PowerPoint slides to facilitate easier presentation preparation.
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Behavioral Skills Toolkit | by ex-Deloitte Consultants
- 1. 1 Behavioral Skills Toolkit ByEx-Deloitte Consultants Behavioral Skills Presentation Skills Effective Communication Time Management Leadership Negotiations Skills Team management
- 2. 22 Aurelien Domont Slidebooks Consulting ManagingDirector “ Increase your Behavioral skills using simple and comprehensive Trainings created by ex-Deloitte Consultants specialized in Leadership ” “ Engage your audience and show professionalism with Premium Powerpoint slides ” Objectives of this document “ Save weeks of work by re-using our editable Powerpoint slides for your own presentations or trainings ”
- 3. 33 Agenda Behavioral Skills Presentation Skills Effective Communication Leadership NegotiationsSkills Team management Time Management
- 4. 44 Agenda Behavioral Skills Presentation Skills Effective Communication Leadership NegotiationsSkills Team management Time Management
- 5. 55 What is themost well-known principle used by Consultants and Executives to make breakthrough presentations?
- 6. 66 What is themost well-known principle used by Consultants and Executives to make breakthrough presentations? The Pyramid Principle, also called the Minto Pyramid Principle
- 7. 77 Table of content Applythe Pyramid principle Create a story board 2 3 Write the introduction1 Resolve complex problems and present effectively with the Pyramid Principle?
- 8. 88 Table of content Applythe Pyramid principle Create a story board 2 3 Write the introduction1 Resolve complex problems and present effectively with the Pyramid Principle?
- 9. 99 Write an introductionwhich contains the situation, the complication and the question • A neutral description with facts that you know your audience will agree on • Example: The company’s market is mature and doesn’t offer growth opportunity anymore The situation • A desired change of the current situation • Example: The CEO would like to increase his profit by reducing his cost by 10% The complication • The question that implicitly results from the complication • Example: How can the company reduce its costs by 10%? The question
- 10. 1010 Table of content Applythe Pyramid principle Create a story board 2 3 Write the introduction1 Resolve complex problems and present effectively with the Pyramid Principle?
- 11.
- 12. 1212 Create a pyramidwith your answer and supporting arguments - Template Insert your answer Insert your supporting argument #1.1 Insert your supporting argument #1.2 Insert your supporting argument #1.3 Insert your supporting argument #2.1 Insert your supporting argument #2.2 Insert your supporting argument #2.3 Insert your supporting argument #3.1 Insert your supporting argument #3.2 Insert your supporting argument #1 Insert your supporting argument #2 Insert your supporting argument #3 Insert your supporting argument #3,3 Insert your introduction’s question Why or How? Why or How?Why or How? Why or How? To communicate in a structured way with a busy executive, you should start with the answer to the executive’s question first, and then list your supporting arguments Group, summarize and order logically your supporting arguments
- 13. 1313 The company canreduce its cost by $5 millions through some operational improvements Select non-core functions Evaluate cost and service level of potential partners Choose one partner for each function Design current processes Compare current process to best-in- class benchmarks Adopt best practices based on benchmarks Select and review current supplier costs Evaluate cost of potential alternative suppliers Outsource non-core functions to save $3 Millions Simplify core functions processes to save $1 Million Review supplier cost to save $1 Million Renegotiate supplier contracts and/or choose alternative suppliers How can the company reduce its cost by 10%? Create a pyramid with your answer and supporting arguments - Example
- 14. 1414 Ensure that yourpyramid is Mutually Exclusive and Collectively Exhaustive (MECE)
- 15. 1515 Ensure that eachcategory of your pyramid doesn’t contain too many subcategories In this example, each category only contain 3 subcategories, which is the ideal number for a clear communication Why or How? Why or How?Why or How? Why or How? Ensure a vertical logic by answering the question “why” or “how”
- 16. 1616 You an alsouse an horizontal logic within your pyramid… Horizontal logic at the first level Horizontal logic at the second level
- 17. 1717 …by using adeductive logic… The concept of deduction Company X is not profitable Company Y is profitable Company Y outsources its non core functions Company X should outsource its non core functions A coherent and logic way of reasoning which automatically leads to a conclusion Very convincing Sometimes hard to follow Situation Observation Conclusion
- 18. 1818 …or an inductivelogic The concept of induction Industry is attractive Competition is low Entry barriers are low Company X should invest in industry Y A chain of non-related statements which make it possible to draw a certain conclusion It is simple Link between conclusion and the statements not always obvious A list of independent statements Conclusion
- 19. 1919 The template belowcan be used to summarize the introduction, your answer and the key hypotheses • Situation: Replace the text by your own text • Complication: Replace the text by your own text • Question: Replace the text by your own text • Replace the text by your own text Insert supporting argument #1 Insert supporting argument #2 Insert supporting argument #3 First answer Introduction • Insert key message # 1 • Insert key message # 2 • Insert key message # 3 • Insert key message # 1 • Insert key message # 2 • Insert key message # 3 • Insert key message # 1 • Insert key message # 2 • Insert key message # 3
- 20. 2020 Table of content Applythe Pyramid principle Create a story board 2 3 Write the introduction1 Resolve complex problems and present effectively with the Pyramid Principle?
- 21. 2121 Based on yourpyramid, identify the slides that you need to produce Answer Supporting argument #1.1 Supporting argument #1.2 Supporting argument #1.3 Supporting argument #2.1 Supporting argument #2.2 Supporting argument #2.3 Supporting argument #1 Supporting argument #2 Why or How? Why or How?Why or How? # Introduction (situation, complication and question) Slide to be produced 1 2 73 4 5 6 8 9 10
- 22. 2222 Then create astoryboard to have an overview of your presentation 1 2 3 4 5 6 Company’s profits are decreasing We should outsource Competitor X is profitable Company X has same revenue as us But Company X has lower cost 50% of his core functions have been outsourced
- 23. 2323 Ensure that yourstoryboard combines horizontal and vertical logic 1 2 3Key message #1 Key message #2 Key message #3 Horizontal logic: A presentation should be easily understood by only reading the key message of each slide Vertical logic: Texts, diagrams and charts should support the key message
- 24. 2424 And finally producethe slides!
- 25. 2525 Summary How to effectivelycommunicate to Business Executives through great and logical presentation? Create a MECE Pyramid with your answer and supporting arguments Create a logical storyboard based on your Pyramid 2 3 Write an introduction containing the situation, complication and question 1 Produce your slides with a horizontal and vertical logic4
- 26. 2626 Sources of information Sourcesof information Slidology: the art and science of creating great presentations by Nancy Duarte The McKinsey Way by Ethan Rasiel The Pyramid Principle by Barbara Minto
- 27. 2727 Agenda Behavioral Skills Presentation Skills Effective Communication Leadership NegotiationsSkills Team management Time Management
- 28. 2828 How would youdefine the word “Communication”?
- 29. 2929 How would youdefine the word “Communication”? Communication: is a two-way process between at least two people is a fundamental building block of human interaction involves two or more people sending and receiving messages doesn’t have to involve speaking
- 30. 3030 What are thetop 5 principles used by the greatest communicator?
- 31. 3131 You can receiveour reusable Powerpoint slides by sharing this presentation and submitting your email at www.slidebooks.com www.slidebooks.com
- 32. 3232 You can receiveour reusable Powerpoint slides by sharing this presentation and submitting your email at www.slidebooks.com www.slidebooks.com