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Benefits and Impact by Andy Stewart et al
- 1. Benefits & Impact websitehttp://emergingpractices.jiscinvolve.org @andystew or @whaa
- 2. “ If you can't measure something, you can't understand it. If you can't understand it, you can't control ” it. If you can't control it, you can't improve it. Dr. H. James
- 3. Focuses attention Clarifies expectations Enables accountability Increases objectivity Provides the basis for goal-setting Improves execution Promotes consistency Facilitates feedback Why? (Spitzer, 2007, p.17)
- 4. Increases alignment Improves decision making Improves problem-solving Provides early warning signals Enhances understanding Enables prediction Motivates Why? (Spitzer, 2007, p.18-19)
- 5.
- 6. A JISC Perspective, where we are heading… “ JISC should allocate core funding to support activities which meet the following criteria… deliver a clear output with demonstrable impact and ” value for money (JISC, 2012, p.9)
- 7.
- 8. A JISC Perspective Knowledgemanagement is fundamental to what JISC does. We fund projects to help UK education and research innovate. The externalisation of knowledge is key!
- 9. 3 easy(ish) steps 1 2 3 Baseline Evidence Impact
- 10. 1 Baseline You should have already done this in defining what your problem is. Project plan/proposal
- 11. 1 Baseline …though it might be helpful to summarise it in a table http://bit.ly/baseline-template
- 12. 1 Baseline At this stage we’re only focusing on: • Baseline (As Is) • Outputs • Outcomes • Expected Benefits (To Be) • Indicators (what else can you measure?) • Stakeholders Forget about actual change for now! http://bit.ly/baseline-template
- 13. 1 Baseline The template tells a story of progression but it might be easier to complete in the following order: 1. Expected Benefits (To Be) 2. Indicators (what else can you measure?) 3. Baseline (As Is) 4. Outputs 5. Outcomes 6. Stakeholders http://bit.ly/baseline-template
- 14. “ Ideally, benefits should be quantified and ” measurable, preferably in financial terms. (OGC, 2007, p.70)
- 15. 1 Baseline “ Benefits are best titled with a change term at the beginning (such as ‘increased’, ‘faster’, ‘lower’, ‘cheaper’, ‘big ger’); avoid ‘better’ or ‘improved’ as these ” terms are not specific enough for further analysis. (OGC, 2007, p.69)
- 16. 1 Baseline Struggling? Try a matrix exercise to brainstorm benefits! For example: Enterprise Education External Efficiency Effectiveness Enablement http://bit.ly/example-benefits
- 17. 2 Evidence This is where you focus on the actual change!
- 18. 2 Evidence Refer back to your baseline! • Baseline student retention 55% • Expected to be 80% • Actual, upon completion: 75%
- 19. 3 Impact The next step is to flesh out what impact ‘actual changes’ have had… http://bit.ly/impact-template
- 20. 3 Impact A number of actual changes may lead to one impact. 1. Highlight the impact(s) of your project 2. Explain the actual changes that led to that impact 3. Provide supporting evidence from the benefits template http://bit.ly/impact-template
- 21. 3 Impact Use this high level view to tell your storyies! http://bit.ly/jisc-digital-storytelling
- 22. Issues 1. Time— Funders, JISC, Programmes and Projects must plan time for a benefits realisation phase 2. Attribution—we’re particularly interested in what can be attributed to JISC’s intervention
- 23. References JISC (2012) Transforming/ReshapingJISC – JISC Transition Group. Available at: http://www.jisc.ac.uk/media/documents/aboutus/annualreview/reshaping- jisc-report.docx (Accessed: 12 April 2012). OGC (2007) Managing Successful Programmes. Norwich: TSO. Spitzer, D. R. (2007) Transforming Performance Management: Rethinking the Way We Measure and Drive Organizational Success. New York: AMACOM.
- 24. Acknowledgements Will Allen (JISCNetskills) Caroline Ingram (JISC Netskills) Lucy Nelson (University of Central Lancashire) David Rose (JISC Emerging Practices Associate) Andrew Stewart (JISC infoNet)
Editor's Notes
- #4 Preview available here:http://books.google.co.uk/books?id=fyX7Frm5DeEC&printsec=frontcover#v=onepage&q&f=false
- #5 Preview available here:http://books.google.co.uk/books?id=fyX7Frm5DeEC&printsec=frontcover#v=onepage&q&f=false
- #7 Taken from the Transforming/Reshaping JISC – JISC Transition Group Report.
- #8 Might need to do a bit of work on this slide but I’m trying to get across the relationship between funders, JISC, Programmes and projects. We receive moneys from various funders, it’s important we highlight what we’ve achieved with that money!
- #12 We need to provide an example.
- #13 We need to provide an example.
- #14 We need to provide an example.