Beyond Workplace Wellness:
   A Comprehensive Approach to Creating Healthy, High-Performing Organizations



David W. Ballard, PsyD, MBA
Assistant Executive Director
Marketing and Business Development
American Psychological Association
                                                          © 2010 American Psychological Association
APA Survey Results (2011)


   70% said work is a significant source of
   stress
   75% said money is a significant source of
   stress
   67% said the economy is a significant
   source of stress
APA Survey Results (2011)


  64% report that their employers have taken
  steps to reduce costs as a result of the
  weak economy
    - putting a freeze on hiring or wages
    - laying off staff
    - reducing work hours, benefits or pay
    - requiring unpaid days off
    - increasing work hours
Top Five Work Stress Factors in 2012
Low salaries and lack of opportunity for growth and advancement top the list of work stress factors.




                  #1
                    BASE: All respondents 2012 n=1714
                    Q955 Below is a list of factors people say impact stress levels in their work. For each one,
                    please indicate how significant the impact is on your stress level at work.
Successful organizations…
 understand the link between employee
 well-being and organizational performance.
 provide employees with resources to
 help them make behavior changes that
 promote good health.
 achieve results such as lower health care
 costs, higher productivity and a healthier
 bottom line.

                                              5
The Psychologically Healthy Workplace
The Psychologically Healthy Workplace
How Employees Benefit



   Physical Health    Motivation
   Mental Health      Commitment
   Job Satisfaction   Climate
   Employee Morale    Stress Management
How Organizations Benefit


  Performance          Absenteeism
  Productivity         Presenteeism
  Hiring Selectivity   Turnover
  Product/Service      Accident/Injury
  Quality              Rates
  Customer Service &   Healthcare Costs
  Satisfaction
•12
Multi-Level Approach


  Primary Interventions
    Address physical or social environment

  Secondary Interventions
    Help individuals make healthy lifestyle and behavior choices

  Tertiary Interventions
    Assist individuals who are experiencing ongoing problems
Process Orientation


  Comprehensive Assessment
  Custom Tailoring
  Strategic Implementation
  Ongoing Evaluation
Socioecological Model of
Health Promotion


                                      Public Policy

                               Community


                          Organizational

                    Interpersonal


                 Individual




                                                      McLeroy et al., 1988
Key Success Factors

  Custom Tailored
  Tied to Mission, Values and Goals
  Senior Manager Commitment
  Employee Involvement
  Effective Communication Mechanisms
  Continuous Improvement
  Systems Approach
Feeling Valued at Work
Employed adults who report feeling valued by their employer are significantly more likely to report they are motivated
to do their very best for their employer and recommend their workplace to others. They are also significantly less likely
                to say that they tend to seek employment outside of their company within the next year.




                             BASE: All respondents 2012 Total n=1714; Feel valued n=905; Do not feel valued n=384
                             Q925, Q935, Q1010
The Psychologically Healthy
Workplace Program

Awards
  Local Level (states, provinces, territories)
   PHWA
  American Psychological Association
   PHWA
   Best Practices Honors
Information and Resources
  Website
  Good Company
  Social Media
  Programming
56 Associations in the U.S. and Canada… and Counting
Assistant Executive Director
Marketing and Business Development
 American Psychological Association
         dballard@apa.org


   LinkedIn.com/in/DavidBallard

 Twitter.com/DrDavidBallard
phwa.org

Beyond Workplace Wellness: A Comprehensive Approach to Creating Healthy, High-Performing Organizations with Dr. David Ballard

  • 1.
    Beyond Workplace Wellness: A Comprehensive Approach to Creating Healthy, High-Performing Organizations David W. Ballard, PsyD, MBA Assistant Executive Director Marketing and Business Development American Psychological Association © 2010 American Psychological Association
  • 2.
    APA Survey Results(2011) 70% said work is a significant source of stress 75% said money is a significant source of stress 67% said the economy is a significant source of stress
  • 3.
    APA Survey Results(2011) 64% report that their employers have taken steps to reduce costs as a result of the weak economy - putting a freeze on hiring or wages - laying off staff - reducing work hours, benefits or pay - requiring unpaid days off - increasing work hours
  • 4.
    Top Five WorkStress Factors in 2012 Low salaries and lack of opportunity for growth and advancement top the list of work stress factors. #1 BASE: All respondents 2012 n=1714 Q955 Below is a list of factors people say impact stress levels in their work. For each one, please indicate how significant the impact is on your stress level at work.
  • 5.
    Successful organizations… understandthe link between employee well-being and organizational performance. provide employees with resources to help them make behavior changes that promote good health. achieve results such as lower health care costs, higher productivity and a healthier bottom line. 5
  • 6.
  • 7.
  • 8.
    How Employees Benefit Physical Health Motivation Mental Health Commitment Job Satisfaction Climate Employee Morale Stress Management
  • 9.
    How Organizations Benefit Performance Absenteeism Productivity Presenteeism Hiring Selectivity Turnover Product/Service Accident/Injury Quality Rates Customer Service & Healthcare Costs Satisfaction
  • 12.
  • 13.
    Multi-Level Approach Primary Interventions Address physical or social environment Secondary Interventions Help individuals make healthy lifestyle and behavior choices Tertiary Interventions Assist individuals who are experiencing ongoing problems
  • 14.
    Process Orientation Comprehensive Assessment Custom Tailoring Strategic Implementation Ongoing Evaluation
  • 15.
    Socioecological Model of HealthPromotion Public Policy Community Organizational Interpersonal Individual McLeroy et al., 1988
  • 16.
    Key Success Factors Custom Tailored Tied to Mission, Values and Goals Senior Manager Commitment Employee Involvement Effective Communication Mechanisms Continuous Improvement Systems Approach
  • 17.
    Feeling Valued atWork Employed adults who report feeling valued by their employer are significantly more likely to report they are motivated to do their very best for their employer and recommend their workplace to others. They are also significantly less likely to say that they tend to seek employment outside of their company within the next year. BASE: All respondents 2012 Total n=1714; Feel valued n=905; Do not feel valued n=384 Q925, Q935, Q1010
  • 19.
    The Psychologically Healthy WorkplaceProgram Awards Local Level (states, provinces, territories) PHWA American Psychological Association PHWA Best Practices Honors Information and Resources Website Good Company Social Media Programming
  • 20.
    56 Associations inthe U.S. and Canada… and Counting
  • 22.
    Assistant Executive Director Marketingand Business Development American Psychological Association [email protected] LinkedIn.com/in/DavidBallard Twitter.com/DrDavidBallard
  • 23.