MAPPING YOUR BUSINESS
BUSINESS MODEL CANVAS (BMC)
Def.:
Describes the rational of how organization
creates, delivers and captures the value.
9 building block of CANVAS:
Customer segment
Value proposition
Channels
Customer relationship
Revenue stream
Key resources
Key activities
Key partnerships
Cost structure
Customer
segment
(CS):
Mass market
Segmented
Niche market
Diversified
Multisided platform (interdependent market)
Value
proposition
(VP), Why
customer
turn to one
company
over
another?
Design
Getting the job done
Newness
Performance
Price
Customization
Brand/ status
Risk reduction
Cost reduction
Convenience/ usability
Accessibility
Channels (CH)
It serves several functions:
Raising awareness among
customers about company
Help customers evaluate
customer’s value proposition
Allow customers purchase
specific product and services
Delivering a value proposition
to customers
Providing post-purchase
customer support
How company communicates with and reaches its customer segments to deliver
value proposition?
CHANNELS
(CH)
Customer
relationship
(CR):
Driven with:
Customer acquisition
Customer retention
Boosting sales
Personal assistance
Self services
Communities
Automated service
Co-creation
Revenue
stream (RS)
Cash that company generates
from each customer segment.
Costs must be subtracted from
revenues to create earnings
For what value is each
segment willing to pay?
Two types of revenue stream:
• One time customer payment
Transaction revenues:
• Ongoing payments to either deliver a value proposition to
customers or provide post-purchase customer support
Recurring revenues:
The question list:
For what value our customers are willing to pay?
For what do they currently pay?
How are they currently paying?
How would they prefer to pay?
How much does each revenue contribute to overall revenues?
Ways to generate revenue stream:
Asset sale: selling ownership rights to physical products.
Usage fee: use of particular service.
Subscription fees: a gym subscription monthly or yearly.
Lending/ renting/ leasing: created by temporarily granting someone the exclusive right to use a particular asset for a fixed
in return for a fee.
Licensing: giving customers permission to use protected intellectual property in exchange for licensing fees.
Key resources (KR):
Physical
• manufacturing facilities,
• buildings,
• vehicles,
• machines,
• systems,
• point-of-sales systems,
• and distribution
network
Intellectual
• brands,
• proprietary
• knowledge,
• patents and copyrights,
• partnerships,
• and customer
databases
Human
• human resources are
crucial in knowledge-
intensive and creative
industries
Financial
• cash,
• lines of credit
• a stock option pool for
hiring key employees
Key activities (KA):
Production
Designing
Making
Delivering
Problem solving
Knowledge management
Continuous training
Platform/ network
Networks
Matchmaking platforms
Software's
Key partnerships (KP):
Strategic alliances between
non-competitors
Coopetition: strategic
partnerships between
competitors
Joint ventures to develop new
business
Buyer-supplier relationship to
assure reliable support
Cost structure (CS):
• Minimizing costs wherever possible
• creating and maintaining the leanest possible cost structure
• Using: low price Value Propositions, maximum automation, and extensive outsourcing
Cost driven
• Premium Value Propositions
• a high degree of personalized service
• Luxury hotels
Value driven
Bmc

Bmc

  • 1.
  • 2.
    Def.: Describes the rationalof how organization creates, delivers and captures the value.
  • 4.
    9 building blockof CANVAS: Customer segment Value proposition Channels Customer relationship Revenue stream Key resources Key activities Key partnerships Cost structure
  • 5.
  • 6.
    Value proposition (VP), Why customer turn toone company over another? Design Getting the job done Newness Performance Price Customization Brand/ status Risk reduction Cost reduction Convenience/ usability Accessibility
  • 7.
    Channels (CH) It servesseveral functions: Raising awareness among customers about company Help customers evaluate customer’s value proposition Allow customers purchase specific product and services Delivering a value proposition to customers Providing post-purchase customer support How company communicates with and reaches its customer segments to deliver value proposition?
  • 8.
  • 9.
    Customer relationship (CR): Driven with: Customer acquisition Customerretention Boosting sales Personal assistance Self services Communities Automated service Co-creation
  • 10.
    Revenue stream (RS) Cash thatcompany generates from each customer segment. Costs must be subtracted from revenues to create earnings For what value is each segment willing to pay?
  • 11.
    Two types ofrevenue stream: • One time customer payment Transaction revenues: • Ongoing payments to either deliver a value proposition to customers or provide post-purchase customer support Recurring revenues:
  • 12.
    The question list: Forwhat value our customers are willing to pay? For what do they currently pay? How are they currently paying? How would they prefer to pay? How much does each revenue contribute to overall revenues?
  • 13.
    Ways to generaterevenue stream: Asset sale: selling ownership rights to physical products. Usage fee: use of particular service. Subscription fees: a gym subscription monthly or yearly. Lending/ renting/ leasing: created by temporarily granting someone the exclusive right to use a particular asset for a fixed in return for a fee. Licensing: giving customers permission to use protected intellectual property in exchange for licensing fees.
  • 14.
    Key resources (KR): Physical •manufacturing facilities, • buildings, • vehicles, • machines, • systems, • point-of-sales systems, • and distribution network Intellectual • brands, • proprietary • knowledge, • patents and copyrights, • partnerships, • and customer databases Human • human resources are crucial in knowledge- intensive and creative industries Financial • cash, • lines of credit • a stock option pool for hiring key employees
  • 15.
    Key activities (KA): Production Designing Making Delivering Problemsolving Knowledge management Continuous training Platform/ network Networks Matchmaking platforms Software's
  • 16.
    Key partnerships (KP): Strategicalliances between non-competitors Coopetition: strategic partnerships between competitors Joint ventures to develop new business Buyer-supplier relationship to assure reliable support
  • 17.
    Cost structure (CS): •Minimizing costs wherever possible • creating and maintaining the leanest possible cost structure • Using: low price Value Propositions, maximum automation, and extensive outsourcing Cost driven • Premium Value Propositions • a high degree of personalized service • Luxury hotels Value driven

Editor's Notes

  • #6 Different groups enterprise aims to serve
  • #10 Co-creation like what amazon do with customers for reviewing books and products so people benefit from each other
  • #14 1- amazon 2- telecom operator Leasing, 3kd 2eegar