Bt freestyle 4100 User Guide from Telephones Online www.telephonesonline.co.uk

5853 BT Freestyle 4100 UG [3]

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BT Freestyle 4100 – Issue 2 – Edition 3 – 12.01.04 – 5853

User Guide
HOME PHONE PACK
BT FREESTYLE 4100 SMS


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Section

Welcome…
to your BT Freestyle 4100 digital
cordless telephones

Depending on which BT Freestyle 4100 product you have
purchased you will have either or all of these handsets:
Kitchen – with a wipe clean keypad and rubber grips.
Bedroom – with bright backlighting of the keypad and
display and a built in torch.
Lounge – stylish design and colour to fit in with most
decors.
Up to 100 name and number directory.
Send and receive text messages.
Calls list holds details of your last 40 callers so you can
see who’s called and when. Call back numbers directly
from the calls list.
Redial any of the last 20 numbers from the redial list.
Make internal calls between two handsets while the third
talks to an outside caller.
Digital call clarity with up to 300m range outdoors and
up to 50m indoors.


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Section

This User Guide provides you with all the information you
need to get the most from your phone.
You must first set up your product before you can use it. This
doesn’t take long as it is easy to do. Just follow the simple
instructions on the next few pages or see the Quick Start
guide enclosed.
Need help?
If you have any problems setting up or using
your BT Freestyle 4100 please contact the Helpline
on 0870 240 3962.
Alternatively, you may find the answer in ‘Help’
at the back of this guide.


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4

Section

Got everything?
Freestyle 4100
Freestyle 4100 base
Freestyle 4100 Lounge handset
2 x NiMH AAA rechargeable batteries
1 x mains power adaptors
1 x belt clips
Telephone line cord
Freestyle 4100 Twin
Freestyle 4100 base
Freestyle 4100 charger
Freestyle 4100 Bedroom handset
2 x belt clips
Telephone line cord

Freestyle 4100 Trio
Freestyle 4100 base
2 x Freestyle 4100 chargers
Freestyle 4100 Bedroom handset
Freestyle 4100 Kitchen handset
3 x belt clips
Telephone line cord
Freestyle 4100 Quad
Freestyle 4100 base
3 x Freestyle 4100 chargers
2 x Freestyle 4100 Bedroom handset
Freestyle 4100 Kitchen handset
4 x belt clips
Telephone line cord


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In this guide
Getting started
Location . . . . . . . . . . . . . . . . . . . . . .7
Setting up . . . . . . . . . . . . . . . . . . . . .7
Attach belt clips (optional) . . . . . . . . .9
Getting to know your phone
Handset buttons . . . . . . . . . . . . . . . .10
Display icons . . . . . . . . . . . . . . . . . . .11
Navigating the menus . . . . . . . . . . . .12
Menu map . . . . . . . . . . . . . . . . . . . . .14
Base . . . . . . . . . . . . . . . . . . . . . . . . .15
Using the phone
Dialling numbers . . . . . . . . . . . . . . . .16
Call timer . . . . . . . . . . . . . . . . . . . . .16
Auto-answer . . . . . . . . . . . . . . . . . . .16
Backlit buttons & display . . . . . . . . . .16
Switch handset on/off . . . . . . . . . . . . .17
Make an external call . . . . . . . . . . . . .17
Preparatory dialling . . . . . . . . . . . . . .17
End a call . . . . . . . . . . . . . . . . . . . . . .17
Receiving calls . . . . . . . . . . . . . . . . . .17
Handsfree . . . . . . . . . . . . . . . . . . . . .18
Earpiece and handsfree volume . . . . . .18
Secrecy . . . . . . . . . . . . . . . . . . . . . . .19
Redial . . . . . . . . . . . . . . . . . . . . . . . .19
Paging . . . . . . . . . . . . . . . . . . . . . . .21
Keypad lock . . . . . . . . . . . . . . . . . . . .22
Internal calls . . . . . . . . . . . . . . . . . . .22

Section

Directory
Entering names . . . . . . . . . . . . . . . . .23
Add a new directory entry . . . . . . . . . .24
Dial from the directory . . . . . . . . . . . .24
View an entry . . . . . . . . . . . . . . . . . . .25
Edit an entry . . . . . . . . . . . . . . . . . . .25
Delete entries . . . . . . . . . . . . . . . . . .26
Copying directory entries . . . . . . . . . .26
Copy to another handset . . . . . . . . . .27
Set groups . . . . . . . . . . . . . . . . . . . . .29
Name and set melody for a group . . . .30
Caller Display
Caller Display . . . . . . . . . . . . . . . . . . .31
View / dial a number in the Calls list . .32
Save a number to the directory . . . . . .33
Delete an entry in the Calls list . . . . . .33
Delete the entire list . . . . . . . . . . . . . .33
SMS texting
SMS text messaging service . . . . . . . .34
Send an SMS text messsage . . . . . . . .35
Entering text . . . . . . . . . . . . . . . . . . .36
Predictive text . . . . . . . . . . . . . . . . . .38
SMS template message . . . . . . . . . . .39
Edit SMS templates . . . . . . . . . . . . . .39
Delete SMS templates . . . . . . . . . . . .40
Read, edit and send draft SMS
text messages . . . . . . . . . . . . . . . . . .40

5


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6

In this guide

Read, edit and send messages
from your outbox . . . . . . . . . . . . . . . .41
Sending a text message to a mobile . .43
Reading SMS texts . . . . . . . . . . . . . . .43
Delete an SMS text message . . . . . . . .47
Delete all SMS text messages . . . . . . .47
Switch SMS text alert on/off . . . . . . . .47
Adding or changing a Send Service
number . . . . . . . . . . . . . . . . . . . . . . .48
Adding or changing a Receive Service
number . . . . . . . . . . . . . . . . . . . . . . .48
Selecting a Send Service number . . . . .49
Additional handset settings
Date and time . . . . . . . . . . . . . . . . . .50
Ringer melody . . . . . . . . . . . . . . . . . .51
Ringer volume . . . . . . . . . . . . . . . . . .51
Handset name . . . . . . . . . . . . . . . . . .51
Adjust contrast . . . . . . . . . . . . . . . . .52
Backlight on/off . . . . . . . . . . . . . . . . .52
Auto answer . . . . . . . . . . . . . . . . . . .53
Keybeeps on/off . . . . . . . . . . . . . . . . .53
Alarm . . . . . . . . . . . . . . . . . . . . . . . .54
Play game . . . . . . . . . . . . . . . . . . . . .55
Default settings . . . . . . . . . . . . . . . . .56
Base settings
Ringer melody . . . . . . . . . . . . . . . . . .57
Ringer volume . . . . . . . . . . . . . . . . . .57
Handset priority . . . . . . . . . . . . . . . . .57

Dial mode . . . . . . . . . . . . . . . . . . . . .58
Recall mode . . . . . . . . . . . . . . . . . . . .59
Base PIN . . . . . . . . . . . . . . . . . . . . . .59
Default settings . . . . . . . . . . . . . . . . .60
Additional handsets and bases
Registering new handsets . . . . . . . . . .61
De-registering a handset . . . . . . . . . .62
Transferring a call . . . . . . . . . . . . . . . .62
3-Way calls . . . . . . . . . . . . . . . . . . . .63
Using additional bases . . . . . . . . . . . .64
Selecting another base . . . . . . . . . . . .64
Help
Replacing handset batteries . . . . . . . .65
Helpline . . . . . . . . . . . . . . . . . . . . . .67
General information
Safety . . . . . . . . . . . . . . . . . . . . . . . .68
Cleaning . . . . . . . . . . . . . . . . . . . . . .69
Environmental . . . . . . . . . . . . . . . . . .69
How many telephones can you have? . .70
Connecting to a switchboard . . . . . . . .71
Access code . . . . . . . . . . . . . . . . . . . .71
Insert a pause . . . . . . . . . . . . . . . . . .71
Guarantee . . . . . . . . . . . . . . . . . . . . .72
For your records . . . . . . . . . . . . . . . . .73
R&TTE . . . . . . . . . . . . . . . . . . . . . . .74
Declaration of Conformance . . . . . . . .74
SMS Service Conditions . . . . . . . . . .75


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Getting started
Location
You need to place your BT Freestyle 4100 base station
close enough to a mains power and telephone socket so
that the cables will reach.
Make sure it is at least 1 metre away from other
electrical appliances to avoid interference.

Section
WARNING
Do not place your BT Freestyle 4100
base in the bathroom or other
humid areas.

Handset range
The handset reception range from
the base is up to 300m outdoors
and up to 50m indoors.

Your BT Freestyle 4100 works by sending radio signals
between the handset and base. The strength of the
signal depends on where you site the base. Putting it as
high as possible ensures the best signal.

Signal strength
The symbol on your handset
screen indicates when you are in
range. When you are out of range,
it flashes and the screen displays
OUT OF RANGE and there is a beep.

Setting up

IMPORTANT
Do not connect the telephone line
until at least one of the handsets is
fully charged.

1. Plug the power adaptors into the base and any chargers
that come with your product.

The base station must be plugged
into the mains power at all times.

Which socket?
Power socket
Telephone line socket

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8

Getting started
Talk/Standby time
Under ideal conditions, the
handset batteries should give
about 12 hours talk time or 120
hours standby on a single charge.
(The base must remain plugged
into the mains at all times).
Please note that new NiMH
batteries do not reach full capacity
until they have been run down and
recharged a few times.

Battery low warning
When the handset battery symbol
is empty and flashing, you will
need to recharge the handset
battery before using it.

2. Plug the telephone line cord into the base.

(ILLUSTRATION)

Do not connect the other end to the wall socket yet.
3. Plug the power adaptors into the mains wall socket and
switch the power on. The green POWER/IN USE light on
the base comes on.
4. Install 2 X NiMH AAA batteries supplied into each
handset. Then slide the battery compartment cover into
place.

+

–

–

+


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Getting started

5. Charge the handsets for at least 16 hours by placing the
handset on the base. The red CHARGING light comes
on. The handsets are pre-registered to the base.
If you have purchased either the BT Freestyle Twin,
Trio or Quad products the additional handsets will come
pre-registered to the base.
6. After 16 hours charging, plug the telephone line cord
into the wall socket.
Attach the belt clips (optional)

Battery performance
To keep your batteries in the best
condition, leave the handset off
the base for a few hours at a time
(after the initial 16 hour charge).
Running the batteries right down
at least once a week will help them
last as long as possible.
The charge capacity of
rechargeable batteries will reduce
with time as they wear out, giving
the handset less talk/standby time.
Eventually they will need to be
replaced. New batteries are
available from the BT Freestyle
Helpline on 0870 240 3962.
After charging your handset for the
first time, subsequent charging
time is about 6-8 hours a day.
Batteries and handset may become
warm during charging. This is
normal.

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10

Section

Handset buttons

Digital
Cla
rit
y

Incoming call light
Flashes when the handset is
ringing.

Scroll
Up/Down/Volume/Redial/Calls list
Lets you scroll through menu
options.
During a call, adjusts the earpiece
and handsfree volume, page 18.
Up also displays the Redial list
page 20.
Down also opens the Calls list
page 32.

Directory (in standby mode)
Press to open the Directory and
select from up to 100 names and
numbers you can program into the
handset, page 24.

Menu (in standby mode)
Press to open the on-screen Menu
and select the displayed option
page 12.

ᮡ

ᮢ
ABC

1

MN

JKL

6

5
PQ
R

WX
Y

TUV

9

8
0

R

Int

Z

S

7

DE
F

O

4

Star
Mutes the handset ringer.
Recall
Used with some BT Calling
Features.

3

2
GH

I

Talk
Press to make and receive calls,
(page 17), lets you switch to
Handsfree (page 18) and also
switches the handset on (page 17).

End call
Press to end a call, page 17
Press and hold to switch the
handset off, page 17
Torch control
(bedroom handset only)
Press and hold to switch on the
beam.
Keypad lock
Prevents accidentally dialling
numbers when carrying the
handset around, page 22
Int
Lets you make internal calls
between handsets, page 22.


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Sample standby screen – This is where the handset icons will appear.
Handsfree

Call in
progress

Ringer
off

Battery

Signal
Alarm Set
Handset name

Handset
1
01/01 12:03pm
Menu
Dir

Keypad lock
Handset number
Time

Handset display icons – These are the symbols you will see on your handset’s screen.
In range signal
Steady when handset is in range of the base.
Flashes when out of range of the base or not
registered to the base.
Alarm set
Indicates that the alarm has been set.
Handsfree on
Indicates that handsfree is being used.
Call in progress
Indicates a call is in progress.
Ringer off
Indicates that the ringer is switched off.

Keypad locked
Indicates when the keylock is on.
Battery status
Indicates when battery is fully chargedd.
Battery low
Indicates when the battery is low.
You have missed new calls*
Displayed when you have unanswered calls in
the Calls list (appears in the third line of the
display instead of the date and time).
You have new text messages*
Indicates that you have received a text message
(appears in the third line of the display instead
of the date and time).

* For these features to work you must subscribe to your Network Provider’s Caller Display Service.
For SMS to work you must not withhold your telephone number.

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12


Navigating the menus…
Your BT Freestyle 4100 handsets have a menu system
which is easy to use. In most cases, each menu leads to
a list of options. Have a look at the menu map on the
following page.
When the handset is switched on and in standby, press
MENU to open the main menu and use the
button to
scroll to the menu option you want. Press OK to open
the list of options.
ᮡ
ᮢ

… and selecting menu options
As you get deeper into the menu
you will find that multiple options
are shown in the handset display.
The highlighted option will be
selected when you press OK.

ᮡ

Once the menu list you want is open, use the
button
to scroll through the options then press OK to select the
option you want.
ᮢ

For example to change the handset ringer volume:
1. Press MENU to open the main menu then ᮢ to display
HANDSET SETTINGS. Press OK then ᮢ to display
RINGER VOLUME.
2. Press OK. The volume options are displayed and the
current selection is heard. Press
to scroll through the
options and each setting is played. Press SAVE to
confirm the option you want. Display shows SAVED and
returns to standby.
ᮡ
ᮢ


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Go back one level
You can go back to the previous menu level by
pressing BACK.
Exit menu
If you want to exit a menu or the phone book, press
BACK. If you want to go straight to the standby screen
press the
button.

Handset
1
01/01 12:03pm
Menu
Dir
Press the MENU button to access menus or the DIR
button to open the directory.
Scroll to display menu options. Then press OK to select.

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14


Menu map

SMS message

Handset settings

Base settings

Time and date
settings

Registration

Game

Write message
Inbox
Drafts
Outbox
Template
SMS Settings

Ringer melody
Ringer volume
Name handset
Call groups
Key beeps on/off
Auto talk on/off
Display contrast
Backlight on/off
Select base

Ringer melody
Ringer volume
Handset priority
Dial mode
Recall mode
Change system
PIN

Set date & time
Set day
Alarm

Register handset
De-register
handset

Adder game


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Base

Text message light
Flashes = When there
are unread
messages in
the inbox

Charging light
ON = Handset charging

Power/In use
ON
= standby
Flashes = during a call
and during
registration
when the
phone rings

Page
Lets you page the
handsets, page 21.

Power /
In Use

SMS

Charging

Page
BT Freestyle 4100

Used when registering
handsets, page 61.

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16

Using the phone
Section

Dialling numbers quickly
Numbers can be dialled direct from the Directory (page
24), the Calls list (page 32) or the redial list (page 20)
Call timer
Your handset automatically times the duration of every
call. The time is shown during the call and for a few
seconds after the call has ended.
Auto-answer

You can disable the backlight if you
wish, see page 52.

When you receive a call, you can answer it by lifting the
handset off the base station or charger, this is called
auto answer. Also, you can end calls by replacing the
handset on the base or charger. When you switch auto
answer off, all calls must be answered by pressing
and ended by pressing
.
Backlit buttons & display
When you press any button or receive a call/message,
the keypad and display light up. If no button is pressed
for 10 seconds, the lights are switched off.


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Using the phone

Switch handset on/off
1. Press and hold

to switch handset off.

2. Press and release

to switch it on.

Make an external call
1. Press

, listen for the dial tone then dial the number.

Preparatory dialling
1. Enter the number first. If you make a mistake press
CLEAR to delete. Press
to dial.
End a call
1. Press

or place the handset back on the base.

Receiving calls
When the telephone rings the display may show the
number or name of the calling party.
Or show External Call if Caller Display is not subscribed to.
Or Handset X calling if it is an internal call where X is the
number of the handset calling.
The handset icon will also flash.

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18

Using the phone

1. Press
to answer the call, or if the handset is on the
base or charger, simply lift it up to speak.
If you have subscribed to a Caller Display Service your
caller’s number (and name if stored in the Directory) will
be shown. See page 31 for more information.
Handsfree
Handsfree lets you talk to your caller without holding
the handset. It also enables other people in the room to
listen to both sides of your conversation.
Switch to handsfree before a call.
1. Press
. Display shows
press
again. Display
shows
and you can hear the dial tone over the
handset speaker.
2. Press

to switch handsfree off.

Switch to handsfree during a call.
1. Press
Earpiece and handsfree volume are
independent of each other but
instructions for adjusting are the
same for both.

. To switch handsfree off, press

Earpiece and handsfree volume
You can adjust the earpiece and the handsfree
loudspeaker volume.
There are 5 levels to choose from.

again.


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Using the phone

During a call:
ᮡ

1. Use the
button to select volume 1-5. The current
setting is shown. When you end the call the setting will
remain at the last selected level.
ᮢ

Secrecy
During a call, you can talk to someone nearby without
your caller hearing you.
1. During the call press SECRECY. Display flashes Secrecy
on. Your caller cannot hear you.
2. Press OFF to return to your caller.

Redial
You can redial up to 20 of the last numbers called. If you
have stored a name in the Directory to go with the
number, the name will be displayed instead, see page 24.
Redial the last number
1. Press ᮡ to open the Redial list. The last number dialled
is highlighted. Press
to dial the number.

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20

Using the phone

Redial a number from the list
1. Press ᮡ to open the Redial list, the last number called
is highlighted. Press ᮡ or ᮢ to scroll through the list.
When the number you want is highlighted, press
Empty
If there are no numbers in the Redial list, the display shows
Redial List Empty.
Copy a number from the redial list
If the number is already in the
directory the SAVE option will not
be shown.

You can copy a number from the redial list into the
directory. The redial list holds up to 20 of your most
recently dialled numbers.
1. Press ᮡ to open the redial list. Scroll
number you want and press OPTION.
2. Scroll

ᮢ

ᮡ

or

ᮢ

to the

to highlight SAVE NUMBER. Press OK.

3. Display shows ENTER NAME. Use the keypad to enter a
name (see page 23 for entering text) and press SAVE.
Display shows EDIT NUMBER.
If necessary, use the keypad to change the number, then
press SAVE to confirm.


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Using the phone

Deleting a redial entry
1. Press ᮡ to open the redial list. Scroll to the entry you
want. Press OPTION. DELETE ENTRY is highlighted.
Press OK.
Delete entire redial list
to open the redial list. Press OPTION. DELETE
ᮢ
to highlight DELETE ALL.
Press OK. Press DELETE to confirm or SAVE to cancel.

1. Press

ᮡ

ENTRY is highlighted. Press

Paging
You can alert handset users that they are wanted or
locate a missing handset by paging the handsets,
(paging calls cannot be answered by a handset).
1. Press Page on the base. The handsets ring. Display
shows PAGING CALL. Press Page again to stop the
handsets ringing or press
on the handset.

Pressing
will stop that
handset only.

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22

Using the phone

Keypad lock
You can lock the keypad so that you don’t dial numbers
accidentally while carrying the handset around.
1. Press and hold
. Display confirms KEYPAD LOCKED
and then reverts to the standby screen and displays
.
2. To unlock the keypad, press UNLOCK, then press
whilst Press # To Unlock Keys is shown in the display.
While the keypad is locked you can still answer incoming
calls and make 999 or 112 calls to the emergency
service. But you cannot call other numbers or use the
menus.
Internal calls
If you are making an internal call,
and you receive an external call,
any handset not in use will ring.
The handsets that are being used
will beep in the earpiece. To take
the call, press
to finish the
internal call then press TALK to
take the new call.

You can call the other handsets registered to your
BT Freestyle 4100 base.
1. Press Int , The other handset numbers are displayed.
Press
to highlight the handset number you want, then
press OK.
ᮡ
ᮢ

2. To end the call, press

.


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Page 23


Directory

Section

You can store up to 100 names and numbers in the
directory of each handset. Each entry contains a name
and phone number. Names can be up to 15 characters
long and numbers up to 24 digits.
Entering names
1. Use the keypad letters to enter names, e.g. to store
TOM:

When there are no entries in
the directory the display shows
NEW ENTRY?

2. Press 8 once to enter T.
3. Press 6 three times to enter O.
4. Press 6 once to enter M.
Writing tips
1. If you make a mistake, press CLEAR to delete the last
character or digit.
2. Press 0 once to insert a space.
Available characters are displayed at the bottom of the
screen, keep pressing the button to scroll through the
characters.
The cursor automatically moves to the next space after
a couple of seconds.

button
When entering text, if you press the
button the following
characters are available: (space),
(.). (,), (#) and (✱).

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24

Directory

When entering names you can select upper case, lower
case or numerics by pressing
.
An A, a or 1 will appear in the display to indicate the
current selection.

Add a new directory entry
When the phone is in standby:
1. Press Dir. Any entries are displayed in alphabetical order.
Press OPTION. Display highlights NEW ENTRY. Press OK.
Display shows ENTER NAME.
2. Use the keypad to enter a name, then press SAVE.
Display shows ENTER NUMBER.
3. Enter the number you want and press SAVE. Display
shows ENTRY SAVED. You can now add another entry.
Or press BACK to go back to the previous menu level.
Dial from the directory
1. Press Dir. Entries are displayed in alphabetical order.
2. Either scroll ᮡ or ᮢ through the directory to highlight
the entry you want, then press
. The number is
displayed and dialled.


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Page 25


Directory

Or you can search alphabetically by pressing the relevant
button, e.g. to find TOM press 8 and scroll through
entries under T, then press
to dial.
View an entry
You can display a name and number together.
1. Press DIR. Scroll ᮡ or ᮢ to highlight the entry you
want, then press OPTION. Scroll ᮢ to SHOW NUMBER
and press OK.
Edit an entry
want, then press OPTION. Scroll ᮢ to EDIT ENTRY and
press OK.
3. Display shows the name and EDIT NAME. Use CLEAR
and the keypad to change the name then press SAVE.
4. Display shows EDIT NUMBER. Use CLEAR and the keypad
to change the number and press SAVE to confirm.

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26

Directory

Delete entries
You can delete individual entries or the entire directory.
want, then press OPTION. Scroll ᮢ to DELETE ENTRY
or DELETE ALL and press OK.
2. Display asks you to confirm. Press DELETE to confirm or
SAVE to cancel.
Copying directory entries
Save time adding entries by copying from one handset
to another. So you only have to enter names and
numbers once!
While copying entries between two handsets you can
still make external calls on any other BT Freestyle 4100
handset registered to your base.
When the whole directory is copied, it will overwrite any
existing entries on the other handset.
If the directory on the handset you are copying to
becomes full, the receiving handset displays DIRECTORY
FULL. The sending handset displays COPY DIRECTORY
ENTRY FAILED for 2 seconds.


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Directory

Copy an entry to another handset
You can copy individual entries or the whole directory
from one handset to another providing both handsets are
registered to your base.
1. Press DIR and then scroll ᮡ or ᮢ to select the entry
you wish to copy. Press OPTION. Scroll ᮢ to COPY ENTRY.
Press OK.
2. Display shows COPY TO HANDSET and the available
handset numbers. Press ᮡ or ᮢ to select the handset
you want.
3. Press OK. Display shows COPYING TO HANDSET X.
The receiving handset shows RECEIVE DIRECTORY ENTRY?
If you press YES the entry is copied. If you press NO
then the copying is aborted. When copying is finished,
the display returns to standby.
Copy directory from one handset to another
1. Press DIR, then OPTION. Scroll
Press OK.

ᮢ

to COPY DIRECTORY.

2. Display shows COPY TO HANDSET and the available
handset numbers. Press ᮡ or ᮢ to select the handset
you want.

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28

Directory

3. Press OK. Display shows COPYING TO HANDSET X. The
receiving handset shows RECEIVE DIRECTORY? If you
press YES the directory is copied. If you press NO then
the copying is aborted. When copying is finished, the
display returns to standby.
Incoming call while copying
An incoming call cancels copying. If you’re copying the
whole directory, any entries transferred before a call
interrupts will be stored.
If the other handset is in use
Your handset’s display shows NOT AVAILABLE when you
select a copy option before returning to standby.


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Directory

Set groups
You can create ringing groups by selecting entries from
your directory. For example if you create a group for
family members and assign a ringer melody to that
group when one of that family group calls you will be
able to identify which group from the ringer melody.
You can create up to 3 groups.
want to store in a group. Press OPTION.
2. Scroll ᮢ to SET CALL GROUP and press OK.
Scroll ᮢ to highlight the group you want.
Press OK. The display shows ADDED TO GROUP X.
Select NO GROUP to remove a name from a group.

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Directory

Name and set melody for a group
You can rename a group and change the melody.
1. Press MENU then
Press OK.

ᮢ

to display HANDSET SETTINGS.

2. Scroll ᮢ to CALL GROUPS and press OK.
Press ᮡ or ᮢ to highlight the group you want and
press OK.
3. If required, use ᮡ or ᮢ to select SET MELODY (see
page 49 for selecting melody options) or EDIT GROUP
NAME. Press OK.
4. Press CLEAR to delete the existing name then enter the
new name and press SAVE.
5. Press BACK to return to standby.


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Caller Display

Section

With some incoming calls, the telephone number of the
caller is not available and cannot therefore be displayed.

IMPORTANT
To use Caller Display you must first
subscribe to your network provider’s
Caller Display service. A quarterly
fee is payable.

In this case your BT Freestyle 4100 provides you with
some explanatory information:

For more information on BT’s
Calling Features, call BT free on
0800 800 150.

Caller information not available

UNAVAILABLE – The number is unavailable.
WITHHELD – The caller has withheld their number.
RINGBACK – Ringback call.
OPERATOR – The call has been made via the operator.
PAYPHONE – The caller is ringing from a payphone.
INTERNATIONAL – International call.
Using Caller Display
If you subscribe to a Caller Display service, you can see
your caller’s number (provided it is not withheld) on your
handset display before you answer the call.
When a call is received your caller’s telephone number
will be stored in a Calls list. The Calls list holds up to 40
calls. When the Calls list is full, the oldest call will be
replaced by a new call, but the latest call will always be
at the top of the list. If a caller rings again their number
will move to the top of the list.

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Caller Display

If you have any unanswered calls in
the list a
icon will be shown on
the handset display.
The icon will disappear when you
have viewed the missed calls in the
Calls list.

Each call is numbered:

01 = the oldest call in the Calls list. So in a full Calls list,
40 would be the most recent call.
Ringback calls will display the number dialled when you
requested the ringback service.
Sample Calls list screen
New = call information has not been viewed before
Date and
time of call

Calling number
(or Directory
name if it
matches a
stored number)

03/10 02:14pm
012346789
05/08
Back
Option

Call number 5
of 8 (the higher
the number the
newer the call)

Caller’s number (if available)

To view / dial a number the Calls list
1. Press ᮢ to open the Calls list. Details of your most
recent call are displayed.


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Caller Display

2. Scroll ᮡ or ᮢ through the list. Press
number displayed.

to dial the

Save a Calls list number to the directory
1. Press ᮢ . If necessary, scroll
you want.

or

ᮡ

ᮢ

to the entry

2. Press OPTION. Display highlights SAVE NUMBER.
Press OK.
3. Use the keypad to enter a name. Press SAVE.
If necessary use the keypad to change the number.
Press OK. Display shows ENTRY SAVED.
Delete an entry in the Calls list
1. Press ᮢ . If necessary, scroll
you want.

ᮡ

or

ᮢ

to the entry

2. Press OPTION. Display highlights DELETE CALL.
Press OK.
Delete the entire Calls list
. Press OPTION. Scroll
DELETE ALL. Press OK.

1. Press

ᮢ

ᮢ

to highlight

2. Press DELETE to confirm or SAVE to cancel.

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34

SMS texting
SMS stands for Short Messaging
Service.

SMS text messaging service
Welcome to the SMS Text Messaging Service on your
BT Freestyle 4100 product. The SMS Service is being
provided by Bizzyline (Direct) Ltd. Terms and Conditions
of this service are supplied at the end of this guide on
page 75.

You will not be able to receive text
messages until you have first sent
a message. The first sent message
registers you with the text service.

We recommend that you read these before you send your
first SMS text message. By sending your first SMS text
message you are agreeing to these Terms and Conditions.

IMPORTANT
You must subscribe to your
Network Provider’s Caller Display
Service so that you can use SMS
text messaging. A quarterly fee
may be payable, please contact
your network provider for more
details.

Your BT Freestyle 4100 can send and receive messages
to any mobile phone (national and international) and
compatible landline telephones.

When you are using SMS text
messaging you must not withhold
your telephone number or the
service will not allow you to
connect. BT have prefixed the
Service Centre 1 number with
‘1470’, this will release your
telephone number only to the SMS
Provider, even if you normally have
your number withheld.

Each SMS text message sent is charged at 12 pence for
the initial connection and then at local call rate thereafter
(typical total cost per message sent is 12 pence including
VAT). One SMS message is sent on each connection.
You will not be charged to receive SMS messages.
Your BT Freestyle 4100 lets you send and receive SMS
text messages of up to 160 characters.


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SMS texting

Send an SMS text message
1. Press MENU, then OK twice.
2. Use the keypad to write your message then press
OPTION.
3. You can now scroll

ᮡ

or

ᮢ

to chose between:

SEND TO – press OK and either enter the number you
want or press SEARCH to display your Directory then
scroll to the entry you want. Now press SEND.

SAVE – you can save a text in the Draft Messages box for
sending later. Press OK to save.

USE TEMPLATE – these are pre-stored messages.
Press OK and scroll to the message you want and press
OK. The template message is added to your text at the
cursor. When ready, press OPTION. These three choices
are displayed again.
4. When sending a message the display briefly shows
TRANSFERRING SMS before returning to standby.
If there is a problem, the display shows MESSAGE FAILED
and the message is stored in the outbox. Press CLEAR to
return to the standby display or press READ to open the
message and send again.

IMPORTANT
You must have your network’s
Caller Display service activated
on your line, see Caller Display,
page 31.
To send an SMS message, you
must have the call number of an
SMS message provider entered in
your BT Freestyle 4100. Some
other network provider lines may
not be compatible with this SMS
service.
If your BT Freestyle 4100 is
connected to a switchboard, you
may not be able to use text
message services.

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SMS texting

Sent messages are stored in the Outbox
All handsets use the same inbox,
outbox and drafts folder.

Your BT Freestyle 4100’s outbox is like a redial list.
It holds a copy of the last 5 messages sent. If your
message did not get through, a copy is stored in the
outbox so you can send it later. The newest messages
replace the oldest messages in the outbox.
When the outbox is full the newest messages replace the
oldest messages in the outbox.
Saved messages are stored in the Drafts folder
If you want to save a message to complete and/or send
later you can store it in the drafts folder. Your BT
Freestyle 4100’s drafts folder can store up to 5 messages.
Entering text
1. Use the keypad letters to write, e.g. to write TOM:
2. Press 8

once to enter T.

3. Press

6

three times to enter O.

4. Press

6

once to enter M.


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SMS texting

Special characters
When writing texts the 1
add punctuation.

and 0

button let you

1

.

,

'

?

!

"

1

–

(

) @

/

:

;

0

space

0

+ &

_

$

£

€

¥

<

=

#

*

space

.

,

✱

#

>

Writing tips
If you make a mistake, press CLEAR to delete the last
character or digit to the left of the cursor.
1. Press

0

2. Press

ᮡ

3. Press

ᮢ

to insert a space.
to move the cursor left.
to move the cursor right.

4. Press
to change between upper, lower case and
numeric characters.
Available characters are displayed at the bottom of the
screen, keep pressing the button to scroll through the
characters.
The cursor automatically moves to the next space after
a couple of seconds.

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38

SMS texting

Predictive text
Your BT Freestyle 4100 gives you the option of using
predictive text. It utilizes LETTER predictive text which
‘guesses’ what the next letter is most likely to be and
inserts it.
Switch predictive text on or off
When writing a text, press and hold
to switch
predictive text between on and off. When predictive text
is switched on, the icon is shown in the display.
Using predictive text
When writing the text, press the button to produce the
letter you want e.g. if you want an ‘a’ press 2 , an ‘a’
appears in the handset display. If the letter shown is
not the letter you want e.g. you wanted a ‘c’, then you
can display all the options under the 2 button by
pressing the
.
When the letter you want is displayed, press the button
for the next letter, the most likely letter under that
button will be displayed. Again, if it isn’t the right letter
you can change it by pressing
.


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SMS texting

SMS template messages
Use a template to add pre-set statements to make your
texts easier to write.
The templates are:

Please call
I’ll be back at
Happy Birthday
There is one spare template shown as EMPTY for you to
write your own message. You can also change or delete
the pre-set ones.
Edit SMS templates
You can overwrite the existing templates with your own
messages.
1. Press MENU then OK and scroll ᮢ to TEMPLATE and
press OK. The available templates are displayed. Scroll
to the template you want and press OK.
2. Display highlights EDIT. Press OK and write your own
template. Use CLEAR to delete any existing text you
don’t want, then press SAVE. You can now insert the
new template into any text message.

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40

SMS texting

Delete SMS templates
1. Press MENU then OK and scroll ᮢ to TEMPLATE and
press OK. The available templates are displayed. Scroll
to the template you want and press OK.
When you delete a template it is
shown in the display as EMPTY.

2. Press ᮢ to highlight DELETE and press OK.
Press DELETE to confirm or SAVE to cancel.
Read, edit and send draft SMS text messages
If you have saved a message you have written for
sending later, you can view, edit and send it from the
Draft Messages box.
1. Press MENU, then OK. Scroll ᮢ to DRAFTS and press
OK. The date and time of the latest draft message is
displayed. Press READ.
2. The message is displayed. Press OPTION.

If you are editing a message which
has already been assigned a number
you will be asked if you want to
edit the number already entered.

ᮡ

or

ᮢ

to choose between:

want or press SEARCH to display your Directory then

SAVE – you can save it again to send later.
Press OK to save.



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SMS texting

OK. The template message is added to your text.
When ready, press OPTION. These three choices are
displayed again.

DELETE – deletes current message.
DELETE ALL – deletes all messages in the Draft
messages box.
Read, edit and send messages from your outbox
You can check on the last 5 messages you have sent.
Your outbox will also store messages that did not get
though, giving you a chance to send them again later.
The oldest stored message is automatically replaced
with the newest.
1. Press MENU then OK. Scroll ᮢ to OUTBOX and press
OK. The display indicates messages NOT SENT if the
message previously failed or SENT if the message was
sent successfully.
2. Scroll ᮡ or ᮢ to the message you want and press
READ. Press OPTION.

ᮡ

or

ᮢ

to choose between:

want or press SEARCH to display your Directory the

41


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42

SMS texting

SAVE – you can save a text in the Draft Messages box for
sending later. Press OK to save.

OK. The template message is added to your text.
When ready, press OPTION. These three choices are
displayed again.

USE NUMBER – ring the sender’s number.
DELETE ALL – deletes all messages in the Outbox.
Incoming call
If you are writing a text message and receive a call, your
handset will let you answer the call. When your
conversation is finished, the display shows CONTINUE
WRITING SMS MESSAGE. Press YES to continue where
you left off or NO to delete your message.


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SMS texting

Sending a text message to a mobile
This is the same as sending a text message to another
fixed line phone:–
1. Write message, press Option.
2. Select Send to and press OK.
3. Enter number of mobile you want to send to and
press Send.
Replying to a text message received from a mobile
Just use the Reply option as you would for a message
from another fixed line phone (see Reading SMS texts,
below).
Reading SMS texts
When you receive a new text message, the display shows

NEW SMS MESSAGE. To read it later, press CLEAR. The
display returns to standby and shows
date and time.

instead of the

1. Press MENU. Display shows SMS TEXT MESSAGING.
Press OK.

You will not be able to receive text
messages until you have first sent
a message. The first sent message
registers you with the text service.

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44

SMS texting

2. Scroll ᮢ to INBOX then press OK. Now scroll
to the message you want. Press READ.
3. Scroll

ᮡ

or

ᮢ

ᮡ

or

ᮢ

to read through the message.

If you have no messages in your delete text inbox, the
handset display shows NO MESSAGES.
You can now press OPTION and scroll to:

REPLY – write a reply to the message.
FORWARD – forward the message to another number.
USE NUMBER – press the

button to ring the

sender’s number.

SAVE NUMBER – save number to the directory (if the
number is already stored, this is not displayed.
DELETE ALL – delete all messages in the Inbox.
4. Follow the on screen prompts to save, write, send or
delete the messages. Or press BACK to go back to the
previous menu level.


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SMS texting

Received messages are stored in the Inbox
Your BT Freestyle 4100’s inbox can store up to 40
received text messages. The oldest message is listed as
01. 40 would be the most recent message. The inbox is
in the base not the handset.
To send a text message from a mobile to your
BT Freestyle 4100
1. Write your message in the normal way, but include the
number of the phone you are sending to in the message.
The number must be enclosed in #’s. A typical message
would be: “Hi there, I’ll see you at the match on
Saturday #01234567891#. If the person you are sending
to uses a sub address then you should add the 1 digit
sub address to the end of the telephone number, e.g.
#012345678915# (where 5 is the subaddress).
2. Select Send and, when asked for the number to send to,
enter 07786201010 (Vodaphone Big Number). All text
messages from all mobiles to fixed line phones must be
sent to this number, they are then re-directed automatically
to the number you have included in the message.
If you send a lot of text messages to fixed line phones
you may want to store the Vodaphone Big Number
(07786201010) in your mobile’s directory.

All handsets use the same inbox,
outbox and drafts folder.

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46

SMS texting

Replying to a message received on a mobile from
your BT Freestyle 4100
You can use the Reply option, usually found on most
mobile phones, BUT if the text of the received message
is automatically deleted when you use this option you
will need to include the destination number in your reply,
enclosed within #’s exactly as it was in the received
message. For example, if the message you received was
“Hi there, I’ll see you at the match on Saturday
#012345678915#”, and this text doesn’t appear in the
reply, your reply would be “OK, I’ll be behind the goal at
the river end #012345678915#”.
If the reply option deletes the original text you may find
it more convenient to use the ‘Forward’ or ‘Edit’
message option.
1. Select the option you want to use and add your reply to
the received message.
2. Select Send and enter the Vodaphone Big Number.


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SMS texting

Delete an SMS text message
1. Press MENU then OK. Scroll to either INBOX, DRAFTS or
OUTBOX and press OK.
2. If necessary, scroll to the message you want then press
READ to display the message then OPTION. Scroll ᮢ
to DELETE and press OK. Confirm by pressing DELETE.
Delete all SMS text messages in a box
1. Press MENU then OK. Scroll to either INBOX, DRAFTS or
OUTBOX and press OK.
2. Press READ then OPTION. Scroll ᮢ to DELETE ALL
and press OK. Confirm by pressing DELETE.
Switch SMS text alert on/off
1. Press MENU then OK. Scroll
press OK.

ᮢ

to SMS settings and

2. Scroll ᮢ to SMS ALERT ON/OFF and press OK.
A ✔ indicates the current setting. Press ᮡ or
highlight ON or OFF then press OK.

ᮢ

to

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48

SMS texting

Adding or changing a Send Service number
1. Press MENU then OK. Scroll ᮢ to SMS SETTINGS and
press OK. Display shows SELECT SMS SEND SERVICE
CENTRE.
When you enter a new number it
must be prefixed by 1470P
(P=Pause, press and hold the 0
button to enter a pause).
Example, if the new number is
0123456789, then you should
enter 1470P0123456789.

2. Either press ᮡ or
CENTRES. Press OK.

ᮢ

to display SMS SENDING SERVICE

3. Scroll ᮡ or ᮢ to highlight the option you want and
press OK. The pre-set number (1470P09110235029) is
stored under Send 2.
4. You can now enter a new number or edit an existing
number. Press SAVE.
Adding or changing a Receive Service number
You can store up to 3 numbers of SMS Service Centres
that you receive messages from. You need to have these
numbers stored in your BT Freestyle 4100 so that it can
recognise that an incoming call is a text message
(otherwise it will ring and the message will not be
received). SMS Receive 2 is pre-set to the Bizzyline
number (0161 274 599). You can add two others and
edit all numbers.
CENTRE.


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SMS texting

2. Either press

ᮡ

or

ᮢ

to display SMS RECEIVING

SERVICE CENTRES. Press OK.
3. The pre-set number is stored under SMS Receive 2.
Scroll ᮡ or ᮢ to highlight the option you want and
press OK.
4. You can now enter a new number or edit an existing
number. Press SAVE.
In some cases the numbers for the provider’s SMS
transmission and reception centre will be the same.
Selecting a Send Service number
If you have two Service Centre numbers stored you can
choose which one you use to send a message.
Your BT Freestyle 4100 is pre-set to send using Send 2.
CENTRE.
2. Press OK. A ✔ indicates the current provider.
3. Scroll ᮡ or
press OK.

ᮢ

to highlight the provider you want and

4. Any messages sent will go via the selected provider.

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50

Date and time
If you subscribe to your network’s Caller Display service,
the date and time are set automatically on all handsets
when your BT Freestyle 4100 receives its first call. If new
handsets are then registered to the base, they will also
receive the current date or time.
If the mains power to the base is cut, the date and time
are lost and will need to be reset.
The date and time can also be set manually using a
handset.
Set date and time using a handset
1. Press MENU. Scroll ᮢ to TIME AND DATE SETTINGS and
press OK. Display shows SET DATE & TIME. Press OK.
2. Use the keypad to enter the date, e.g.
= 3rd June. Press SAVE.
3. Enter the time e.g. 1
Press SAVE.

5

3

0

0

3

0

6

= 3.30pm.

The new time will not appear on the other handsets until
they go on line or a call is received.


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Page 51



Ringer melody
You can set your handset to different ringer melodies
for External and Internal calls. Choose from 5 standard
ringer melodies and 6 polyphonic melodies.
1. Press MENU. Scroll ᮢ to HANDSET SETTINGS.
Press OK. Display shows RINGER MELODY.
2. Press OK. If required scroll ᮡ or ᮢ to select INTERNAL
or EXTERNAL. Press OK. The current melody is displayed
and played.
3. Scroll

ᮡ

or

ᮢ

to the melody you want and press SAVE.

Ringer volume
You can choose between 5 volume levels and Off.
Press OK. Scroll ᮢ to RINGER VOLUME.
2. Press OK. Scroll ᮡ or ᮢ to select the volume level,
which is played. Press SAVE.
Handset name
You can give each handset a name up to a maximum of
12 characters, for example “kitchen”. It will still display
its handset number.

If you use the CLEAR button to
delete a handset name then press
SAVE the handset will return to its
original name, e.g. Handset 1.

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52


Press OK. Scroll ᮢ to NAME HANDSET.
2. Press OK. Use the keypad to enter the name you want
then press SAVE.
Adjust contrast
1. Press MENU then scroll
press OK.
2. Scroll

ᮢ

ᮢ

to HANDSET SETTINGS and

to DISPLAY CONTRAST and press OK.

3. Select the contrast setting by scrolling ᮡ or ᮢ
through the 8 levels displayed. Press SAVE to select the
setting you want.
Switch backlight on or off
The handset display and keypad are backlit on the living
room and bedroom handset. The kitchen handset has a
backlit display only. You can choose whether you want
the backlighting on or off.
press OK.
2. Scroll

ᮢ

ᮢ

to HANDSET SETTINGS and

to BACKLIGHT ON/OFF and press OK.

3. The current setting is indicated by a ✔. Press ᮡ or
to highlight the setting you want and press SAVE.

ᮢ


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Auto Answer
When you receive a call, you can answer it by lifting the
handset off the base station, this is called auto answer.
When you switch auto answer off, all calls must be
answered by pressing
.
Press OK. Scroll ᮢ to AUTOTALK ON/OFF.
2. Press OK. Press
press OK.

ᮡ

or

ᮢ

to select ON or OFF then

Keybeeps on/off
Press OK. Scroll ᮡ to KEY BEEPS ON/OFF.
2. Press OK. Press
press OK.

ᮡ

or

ᮢ

to select ON or OFF then

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54


Alarm
You can set a BT Freestyle 4100 handset to give an
alarm ring.
Alarm setting will only affect the
handset it was set on.

Switch alarm on or off
press OK.

ᮢ

to TIME SETTINGS and

to ALARM and press OK. Display shows ALARM
ON/OFF. Press OK.

2. Scroll

ᮢ

3. The current setting is indicated by a ✔. Press ᮡ or
to highlight the setting you want and press OK.

ᮢ

4. If you press ON, you can now enter the time at which
you want your phone to ring using the 24 hour clock e.g.
9
3
1
0 for 7.30pm and press SAVE.
When the alarm is set a bell icon is shown in the handset
display. To silence the alarm press any key. The alarm
will sound daily until you switch it off via the Time
Settings menu.


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Setting melody for the alarm
and press OK.
2. Scroll

ᮢ

ᮢ

The default melody for the alarm
is Beeps.

to TIME AND DATE SETTINGS

to ALARM and press OK. Display shows ALARM

ON/OFF.
3. Scroll ᮢ to SET MELODY and press OK. The current
melody is displayed and played.
4. Scroll

ᮡ

or

ᮢ

to the melody you want and press SAVE.

Play game
To play ‘Adder’
The object of the game is to make the Adder snake
longer by directing it to the food.
1. Press MENU then ᮢ to display GAME, press OK.
Display shows ADDER GAME. Press OK.
2. Press ᮡ or ᮢ to select between NEW or CONTINUOUS
(if you want to carry on your last game).
If you choose NEW or if you do not have an unfinished
game stored, the display will show the 4 available
proficiency levels. Choose the level you want (1 = easy).

Saving a game
If you exit a game before it is
finished by choice, the handset
rings or paging occurs, the current
game will be automatically saved.
The saved status can be kept until
the handset is switched off.

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56


3. Controls:
6 = right
4
= left
2 = up
8 = down
– return to standby screen.

DIR

– pause and see score.

MENU – exit game or resume game by pressing BACK.

Handset default settings
Settings

Options

Default setting

Ringer melodies

11 ringtones – 6 polyphonic
and 5 standard

Melody 1 (standard)

External
Internal

Melody 2 (standard)

Handset ringer
volume (both)

5 levels and off

5

Earpiece volume

5 levels

3

Auto answer

On/Off

On

Display contrast

8 levels

5

Backlight

On/Off

On

Key Beeps

On/Off

On


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Base settings
Ringer melody
You can set your base to play one of 5 different ringer
melodies.
1. Press MENU. Scroll ᮢ to BASE SETTINGS.
Press OK. Display shows RINGER MELODY.
2. Press OK. Scroll
press SAVE.

ᮡ

or

ᮢ

to the melody you want and

Ringer volume
You can choose between 5 volume levels and Off.
1. Press MENU. Scroll ᮢ to BASE SETTINGS.
Press OK. Scroll ᮢ to RINGER VOLUME.
2. Press OK. Scroll ᮡ or ᮢ to select the volume level
which is played. Press SAVE.
Handset priority
Your BT Freestyle 4100 is preset so that when you
receive an incoming call, all handsets will ring. You can
change this so that one handset will ring 2, 4, 6, or 8
times before the others.
1. Press MENU. Scroll
press OK.

ᮢ

to display BASE SETTINGS and

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58

Base settings

2. Scroll ᮢ to HANDSET PRIORITY and press OK.
Use ᮡ and ᮢ to select between:

ALL HANDSETS – all handsets ring together.
Press OK confirm.

SELECTED HANDSET – one handset rings before the
others. Display shows SELECT HANDSET and the handset
numbers. Use ᮡ and ᮢ to select the handset that you
want to ring before the others. Press OK. Display shows
RING DELAY. Press ᮡ or ᮢ to choose how many rings
before the other handsets rings, 2, 4, 6, or 8 then press
OK to confirm.
It is possible to switch from pulse
to tone by pressing
.

Dial mode
Your BT Freestyle 4100 is pre-set to Tone dialling.
You can switch to Pulse dialling which may be necessary
if you are using your BT Freestyle 4100 with an older
style switchboard.
press OK.

ᮢ


2. Scroll ᮢ to DIAL MODE and press OK. The current
setting is indicated with a ✔. Press ᮡ or ᮢ to
highlight TONE or PULSE and press OK to confirm.


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Base settings

Recall mode
Recall is used with some switchboard features and some
BT Calling Features.
It is pre-set to Timed Break which is correct for direct
exchange lines and most switchboards. For some
switchboards you may need to select Earth (consult your
switchboard supplier).
To change the recall type
press OK.
2. Scroll

ᮢ

ᮢ


to RECALL MODE and press OK.

The current setting is indicated with a ✔. Press ᮡ or
ᮢ
to highlight TIMED BREAK or EARTH and press OK to
confirm.
Base PIN
Your base uses a 4-digit PIN as a security code when
registering and de-registering new handsets. The original
setting is 0000.
To change the PIN
1. Press MENU. Scroll ᮢ to display BASE SETTINGS and
press OK. Scroll ᮢ to CHANGE SYSTEM PIN and press OK.

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60

Base settings

2. Enter the current PIN and press OK.
3. Display shows ENTER NEW PIN. (Original setting 0000).
Enter the new 4-digit PIN you want and press SAVE.
4. Enter the new PIN again to confirm and press SAVE.
Display shows SYSTEM PIN CHANGED.
Base setting defaults
Setting

Options

Default

Base ringer melody

5 melodies

1

Base ringer volume

5 levels and off

5

Dial mode

Pulse and Tone

Tone

System PIN

0000

Recall mode

Timed Break and Earth

Time Break

Handset priority

All handsets or an
individual handset

All handsets


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Registering new handsets
You can register up to 5 handsets to your BT Freestyle
4100 base.
If you have purchased a Twin, Trio or Quad the
handsets in these packs are already pre-registered to
the main base.
However if you purchase additional Freestyle 4100
handsets separately you will need to register them to the
base first for them to work.
1. When you switch on a new Freestyle 4100 handset,
the display shows REGISTER HANDSET? Press OK.
Display shows SELECT BASE.
2. Press ᮡ or ᮢ to select the base number and press
OK. If the handset is new then choose Base 1, if it has
been registered to other bases choose the first number
not marked with a *.
3. Enter the base PIN (original setting 0000) and press OK.
4. Press and hold the Page button on the base for around
10 seconds. When the base beeps, release the Page
button. The handset is automatically assigned the next
available handset number. The handset will beep when
registration has taken place.

If Registration fails, try again.
If you can still not get your handset
to register, call the BT Freestyle
Helpline on 0870 240 3962.

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62


Customer Helpline
If you experience any difficulties
please call the Helpline on
0870 240 3962 or email
bt.freestyle.helpdesk@vtecheurope.com

De-registering a handset
You can de-register any handset from a base using any
handset registered to an in range base.
1. Press MENU then scroll ᮢ to REGISTRATION and press
OK. Display shows REGISTER HANDSET.
Press ᮢ to display DE-REGISTER HANDSET and
press OK.
2. Enter the 4 digit base PIN (original setting 0000) and
press OK. Press ᮡ or ᮢ to select the handset you
want to de-register.
3. Press OK. Display asks you to confirm de-registration.
Press OK. Display confirms de-registration.

Transferring calls and 3-Way calls
When you are on a call you can transfer the call to
another BT Freestyle 4100 handset. You can also
bring another internal handset in on the call to hold
a 3-way call.
Transferring a call
During an external call:
You cannot use
until the call
timer is shown in the display.
Int

1 Press
, the display shows Call Handset and the
other handset numbers.
Int


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2 Use ᮡ and ᮢ to select the handset you want to
transfer the call to, then press OK. Alternatively, just
press the number of the handset you want, e.g. press
2 for handset 2. The external caller is put on hold and
the called handset rings.
3 When the second handset answers you will be able to
speak to them without the external party hearing. To
transfer the call just hang up on the originating handset.

If the other handset does not
answer you can stop the ringing
and retrieve the original call by
pressing Switch.

3-Way calls
During an external call:
1 Press
, the display shows Call Handset and the other
handset numbers.
Int

You cannot use the Int button
until the call timer is shown in
the display.

2 Use ᮡ and ᮢ to select the internal handset you want,
then press OK. Alternatively, just press the number of
the handset you want, e.g. press 2 for handset 2.
The external caller is put on hold and the internal handset
rings.
3 When the internal handset answers you will be able to
speak to them without the external party hearing.
4 You can now speak to either party individually, pressing
Switch to alternate between the two, or press Join to hold
a 3-way call. Either handset can leave the call at any time
by hanging up.

If the other handset does not
answer you can stop the ringing
and retrieve the original call by
pressing Switch.

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64


Using additional bases
Selecting another base
You can use your handsets with up to 4 different bases.
When you have registered a handset to more than one
base, you can switch between bases.
1. Press MENU. Press ᮢ to scroll to HANDSET SETTINGS.
Press OK, then scroll ᮢ to SELECT BASE and press OK.
All bases your handset is registered with are displayed.
The current base is ticked.
2. Scroll

ᮢ

to the base you want to use and press OK.


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Help

65

Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more
quickly. This is a standard sign of wear and the batteries will need replacing.
For spare AAA NiMH rechargeable batteries please contact the BT Freestyle Helpline
0870 240 3962.
Slide off the battery compartment cover. Install the batteries as shown.

+

–

–

+

Slide the battery compartment cover back into place.
Do not immerse the batteries in water or throw them onto a fire, or dispose of them with
ordinary domestic refuse.
Never use non-rechargeable batteries. Only fit rechargeable Nickel Metal Hydride (NiMH)
AAA. Using the wrong type of batteries will invalidate your guarantee and may damage
the phone.
BT accepts no responsibility for damage caused to your BT Freestyle 4100 by using any
other type of battery.


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66

Help

Problems

Possible cause

No display appears

The handset may be switched off.
Press and release the
button to switch the
handset on.
The batteries may be flat, dead or incorrectly inserted.
Recharge, replace or renew the batteries.

No dial tone

Make sure your handset is registered to the base and
within range of the base.
Is the telephone cord of the base plugged into the
phone socket?
Check that the base station is connected to the mains
power and switched on.

You cannot link up
with the base station

Does the display show Out of Range? If so, you are
out of range of the base the handset is registered to or
power is off at the base.
Batteries could be low or flat.
If using more than one base station, check that you
have the correct base selected.


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Help

Problems

Possible cause

Handset does not ring

The ringer volume may be switched off (if it is there will
be a RINGER OFF ICON in the display. Press and hold
to switch it off and on. To adjust the ringer volume
on the handset, see page 51.
Check that the base station is plugged into the phone
socket and mains power and switched on.

Buzzing noise on my
radio, TV, computer

Sometimes your BT Freestyle 4100 can interfere with
other electrical equipment if it is placed too close.
It is recommended that you place your BT Freestyle 4100
handset at least one metre away from such appliances to
avoid any risk of interference.

BT Freestyle 4100 Helpline

0870 240 3962 or email
bt.freestyle.helpdesk@vtecheurope.com
Call the dedicated BT Freestyle 4100
Helpline:
if you are having difficulties
using your BT Freestyle 4100;
if you need replacement
batteries or mains power lead.
Lines open 9am – 5.30pm,
Monday to Friday.
9.30am – 2.30pm Saturday.

BT accessories and
replacement items
For a full range of accessories and
replacement items for BT products
please call 0870 240 5522, or visit:

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68

General information
You must subscribe to your network provider’s caller display service before some of the
features on your BT Freestyle 4100 will work. A quarterly fee is payable.
IMPORTANT
This equipment is not designed for making emergency telephone calls when the power
fails. Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.

Safety
General
Only use the power supply suitable for the BT Freestyle 4100 base or chargers. Using an
unauthorised power supply will invalidate your guarantee and may damage the telephone.
Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are
available from the Freestyle Helpline 0870 240 3962.
If the keypad is locked, it is still possible to make emergency calls to 999 and 112
numbers.
Radio signals transmitted between the handset and base may cause interference to
hearing aids.
It is recommended that advice from a qualified expert is sought before using this product
in the vicinity of emergency/intensive care medical equipment.


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General information

It is recommended that if you have a pacemaker fitted you check with a medical expert
before using this product.
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release
of highly toxic chemicals.
Cleaning
Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the product. Never use a dry cloth as this
may cause a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the batteries are being recharged or during prolonged
periods of use. This is normal. However, we recommend that to avoid damage you do not
place the product on antique/veneered wood.
Do not submerge any part of your product in water and do not use it in damp or humid
conditions, such as bathrooms.
Do not expose your product to fire, explosive or other hazardous conditions.
There is a slight chance your phone could be damaged by and electrical storm. We
recommend that you unplug the power and telephone line cord from the base for the
duration of the storm.

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70

General information

Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used
to calculate the number of items which may be connected to any other telephone line.
Your BT Freestyle 4100 has a REN of 1. A total REN of 4 is allowed. If the total REN of 4
is exceeded, the telephone may not ring.
With different telephone types there is no guarantee of ringing, even when the REN is
less than 4.
Only use the supplied mains power adaptors, item code 010091 for the base station and
010093 for the charger.
Only use approved AAA NiMH rechargeable batteries.


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General information

Connecting to a switchboard
Switchboard compatibility
This product is intended for use within the UK for connection to the public telephone
network and compatible switchboards, which support tone dialling, timed break recall or
earth recall. If in doubt please consult your service provider.
Switchboard external line access code
You may need to enter an access code (e.g. 9) in order to get an outside line. So that the
switchboard has time to pick up an outside line, you may also need to add a ‘pause’ after
the access code.
Insert a ‘pause’ in a stored number
If you need to add a pause in the dialling sequence, follow the example given below:
9

P

0870 240 3962

Switchboard code for
an outside line

Pause inserted in
dialling sequence

Rest of number

When storing a number, at the point you want to insert a pause, press and hold 0 until P
is displayed. You can enter as many pauses as required.

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72

General information

Guarantee
Your Freestyle 4100 handset is guaranteed for a period of 12 months from the date of
purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at
BT’s or its agent’s discretion the option to replace the Freestyle 4100, or any component
thereof, (other than batteries), which is identified as faulty or below standard, or as a
result of inferior workmanship of materials. Products over 28 days old from the date of
purchase may be replaced with a refurbished or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur within the 12 month guarantee period.
Proof of purchase is required.
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair
other than through approved agents.
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning your product, please
contact the BT Freestyle 4100 Help Desk for assistance 0870 240 3962 or email
bt.helpdesk@vtecheurope.com


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General information

Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the
approval requirements for connection to the telephone network. We recommend that you
call the Helpline on 0870 240 3962 and ask for details of our recommended repair agents.

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof
of purchase is required so please
keep your receipt.

Enter your base PIN here:

[

/

/

/

]

(see page 59 for more information)

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74

General information

R&TTE
This product is intended for use within the UK for connection to the public telephone
network and compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive 1999/5/EC.

Declaration of Conformance
Hereby, Vtech declares that this BT Freestyle 4100 is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
For a copy of the Declaration of Conformity, please contact the BT Helpline on
0870 240 3962. http://www.suncorptech.com/bt


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SMS Service Conditions
“Software” means any software provided by BT to
enable the Customer to access or use the Service.

SMS service conditions for Bizzyline
(Direct) Ltd., Issue 1, 5 July 2001
2.
IMPORTANT
You must read the following Conditions before you
register for SMS Service, by registering you have
accepted these conditions.
1.

DURATION
This Contract begins on the date that the Customer
registers for service by sending their first SMS
message and will continue until terminated in accordance with this Contract.

INTERPRETATION

3.

In this Contract:

3.1 Bizzyline will provide the Customer with the Service
on the terms of this Contract.

“Authorised User” means anyone the Customer
allows to use the Service.
“Bizzyline” means Bizzyline (Direct) Ltd. of Warford
Hall, Merrymans Lane, Great Warford, Alderley
Edge, Cheshire. SK9 7TP. Registered in England
No. 3308270.
“BT” means British Telecommunications plc of 81
Newgate Street, London, EC1A 7AJ registered in
England No. 1800000.
“Code of Conduct” means the guidelines regarding
the use of SMS issued by Bizzyline for the protection
of the Customer and other users of the Service.

PROVISION OF THE SERVICE

3.2 Bizzyline will use reasonable endeavours to provide
the Service by any date agreed with the Customer
but all dates are estimates and Bizzyline has no
liability for any failure to meet any date.
3.3 Bizzyline will provide the Service with the reasonable
skill and care of a competent service provider.
3.4 It is technically impracticable to provide a fault free
Service and Bizzyline does not undertake to do so.
Bizzyline will however repair any reported faults as
soon as it reasonably can.

“Contract” means, in order of precedence, these
Conditions and Registration by sending the first
SMS message.

3.5 Bizzyline cannot be held accountable for loss of
service caused by faults, maintenance or other
issues on the mobile networks which are outside of
Bizzyline’s direct control.

“Customer” means the person using the service.

3.6 Occasionally Bizzyline may:

“Helpdesk” means the helpdesk facility provided by BT
to handle enquiries and administration for the Service.
“Service” means the SMS service and any other
related or ancillary services provided by Bizzyline in
conjunction with BT.

(a) change the technical specification of the
Service, provided that any change to the technical specification does not materially affect the
performance of the Service;
(b) suspend the Service for operational reasons such
as repair, maintenance or improvement of the

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76

Service or because of an emergency. Bizzyline
will restore the Service as soon as it reasonably
can after suspension; or
(c) give the Customer instructions which it believes
are necessary for reasons of health, safety or the
quality of any service provided by Bizzyline to
the Customer or any other customer.
3.7 Except for Software (if any) provided to the
Customer by Bizzyline as part of the Service, the
Customer is responsible for providing suitable
software and telecommunications equipment and
services necessary to access and use the Service.
This Contract does not include the provision of
telecommunications services necessary to connect
to and use the Service.
3.8 The Customer is responsible for the acts and omissions of all Authorised Users in connection with the
Service and is liable for any failure by any Authorised
User to perform or observe the terms and conditions
of this Contract, including any instructions issued
under paragraph 3.5.
3.9 The Customer acknowledges that he or she is aware
of the Code of Conduct and that the Code of
Conduct has been made available for the protection
and safety of the Customer and others using the
Service. The Customer agrees to ensure that any
Authorised Users are aware of and familiar with the
Code of Conduct.
4.

SECURITY

4.1 The Customer is responsible for the security and
proper use of all information used in connection
with the Service and must take all necessary steps to
ensure that this is kept confidential, secure, used
properly and not disclosed to unauthorised people.

4.2 The Customer must immediately inform Bizzyline if
there is any reason to believe that information has
or is likely to become known to someone not authorised to use it or is being or is likely to be used in an
unauthorised way.
4.3 Bizzyline reserves the right to suspend access to the
Service if at any time Bizzyline considers that there
is or is likely to be a breach of security.
4.4 Bizzyline reserves the right (at its sole discretion) to
require the Customer to change information used by
the Customer in connection with the Service.
4.5 The Customer must immediately inform Bizzyline of
any changes to the information the Customer
supplied when registering for the Service.
5.

USE OF THE SERVICE

5.1 The Service is provided solely for the Customer’s own
use (including use by Authorised Users) and the
Customer will not sell or attempt to sell the Service
(or any part or facility of it) to any third party.
5.2 The Service may be used by individuals who are at
least 18 years of age or by minors who have the
permission of a parent or responsible adult to use
the Service.
5.3 The Customer is solely responsible for evaluating any
goods (including software) or services offered by third
parties via the Service. Bizzyline will not be a party to
or in any way responsible for any transactions
between the Customer and third parties.
5.4 The Service must not be used by the Customer or any
Authorised User in a way that does not comply with:
(a) the terms of any legislation or any licence applicable to the Customer or that is in any way
unlawful;


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(b) any instructions given by Bizzyline under paragraph 3.5(c); or

(b) the Service is faulty or cannot be used by that
third party.

(c) the Code of Conduct.

Bizzyline will notify the Customer of any such claims
or proceedings and keep the Customer informed as
to the progress of such claims or proceedings.

5.5 The Service must not be used by the Customer or
any Authorised User:
(a) fraudulently, in connection with a criminal
offence, or otherwise unlawfully;
(b) to send, receive, upload, download, use or re-use
any information or material which is offensive,
abusive, indecent, defamatory, obscene or
menacing, or in breach of confidence, copyright,
privacy or any other rights;
(c) to cause annoyance, inconvenience or needless
anxiety;
(d) to send or provide unsolicited advertising or
promotional material or to receive responses to
any unsolicited advertising or promotional material sent or provided using the Service by any
third party; or
(e) other than in accordance with the acceptable
use policies of any connected networks.
5.6 If the Customer, an Authorised User or anyone else,
with or without the Customer’s knowledge or
approval, uses the Service in contravention of paragraphs 5.1, 5.2, 5.3, 5.4 or 5.5. Bizzyline may treat
the contravention as a material breach of this
Contract which cannot be remedied for the
purposes of paragraph 10.
5.7 The Customer must indemnify Bizzyline against any
claims or legal proceedings which are brought or
threatened against Bizzyline by a third party because:
(a) the Service is used in breach of the provisions of
this paragraph 5; or

6.

CONFIDENTIALITY

6.1 Bizzyline will keep in confidence any information
provided to it by the Customer when registering for
the Service or otherwise under this Contract and will
not disclose that information to any person (other
than its employees, contractors, or professional
advisers, or the employees or contractors of a
Bizzyline Group Company who need to know the
information) without the Customer’s consent.
6.2 This paragraph 6 will not apply to:
(a) any information which has been published other
than through a breach of this Contract;
(b) information lawfully in the possession of the
recipient before the disclosure under this
Contract took place;
(c) information obtained from a third party who is
free to disclose it;
(d) information which a party is requested to
disclose and if it did not could be required by law
to do so; or
(e) information which has been reduced by Bizzyline
to anonymous, non-personal form before
disclosure.
6.3 This paragraph 6 will remain in effect for 2 years
after the termination of this Contract.

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78

7.

LIMITATION OF LIABILITY

8.

7.2 Bizzyline is not liable to the Customer, either in
contract, tort (including negligence) or otherwise for
direct or indirect loss of profits, business or anticipated savings, nor for any indirect or consequential
loss or damage or for any destruction of data.
7.3 Bizzyline’s liability to the Customer in contract, tort
(including negligence) or otherwise in relation to this
Contract is limited to £1,000 for any one incident or
series of related incidents and to £2,000 for all incidents in any period of 12 months.
7.4 Bizzyline excludes all liability of any kind in respect
of any material which can be accessed using the
Service and is not responsible in any way for any
goods (including software) or services provided by
third parties advertised, sold or otherwise made
available by means of the Service.
7.5 Bizzyline is not liable to the Customer either in
contract, tort (including negligence) or otherwise for
the acts or omissions of other providers of telecommunications or services or for faults in or failures of
their equipment.
7.6 Each provision of this Contract, excluding or limiting
liability, operates separately. If any part is held by a
court to be unreasonable or inapplicable, the other
parts shall continue to apply.

MATTERS BEYOND REASONABLE CONTROL
If Bizzyline is unable to perform any obligation under
this Contract because of a matter beyond its reasonable control such as lightning, flood, exceptionally
severe weather, fire, explosion, war, civil disorder,
industrial disputes (whether or not involving its
employees), or acts of local or central Government or
other competent authorities, or events beyond the
reasonable control of its suppliers, it will have no
liability for that failure to perform.

7.1 Bizzyline accepts unlimited liability for death or
personal injury resulting from its negligence and
paragraphs 7.2 and 7.3 do not apply to such liability.

9.

TERMINATION OF THIS CONTRACT BY
NOTICE
Either party may terminate this Contract on 14
days’ notice to the other, without prejudice to any
rights that may have accrued before termination.
Upon termination (for whatever reason), Bizzyline
may re-allocate any information associated with the
terminated Service.

10. BREACHES OF THIS CONTRACT
10.1 Either party may terminate this Contract or the
provision of Service under it without notice if the
other:
(a) commits a material breach of this Contract,
which is capable of remedy, and fails to remedy
the breach within a reasonable time of a written
notice to do so;
(b) commits a material breach of this Contract
which cannot be remedied; or
(c) is repeatedly in breach of this Contract.
10.2 If any of the events detailed in paragraph 11.1 occur
because of the Customer or an Authorised User,


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Bizzyline may suspend the Service without prejudice
to its right to terminate this Contract. At its sole
discretion, Bizzyline reserves the right to suspend or
terminate any Authorised User’s use of the Service
as an alternative remedy to immediate suspension
or termination of the Contract.
This remedy is without prejudice to Bizzyline’s right
subsequently to suspend or terminate the Contract.
Bizzyline may refuse to restore Service which has
been suspended under this paragraph until it has
received assurances satisfactory to Bizzyline that the
breach has been remedied and will not be repeated.
10.3 Termination under this paragraph is without prejudice to any rights that may have accrued before
termination.
10.4 If either party delays in acting upon a breach of this
Contract that delay will not be regarded as a waiver
of that breach. If either party waives a breach of this
Contract that waiver is limited to that particular
breach.
10.5 Upon termination (for whatever reason), Bizzyline
may re-allocate any information associated with the
terminated Service.
11. CHANGES TO THIS CONTRACT
Bizzyline can change the Conditions of this Contract
at any time on 14 days’ notice to the Customer.
12. ASSIGNMENT
Neither party may assign or transfer any of its rights
or obligations under this Contract, without the
written consent of the other, except that Bizzyline
may assign its rights or obligations (or both) to a
Bizzyline Group Company without consent.

13. ENTIRE AGREEMENT
This Contract contains the whole agreement
between the parties and supersedes all previous
written or oral agreements relating to its subject
matter.
14. NOTICES
Notices given under this Contract may be delivered
on-line, in writing or by SMS message; notices will
be deemed effective on the date of publication, or
otherwise as notified to the Customer by Bizzyline.
A notice from Bizzyline which is sent by SMS to the
Customer’s SMS mailbox will be deemed effective 3
days after the date it is sent. A notice from the
Customer to Bizzyline will be deemed effective when
received by Bizzyline at the address on these Terms
and Conditions.
15. DATA PROTECTION CONSENT
By accepting the terms and conditions of this
Contract, the Customer grants Bizzyline and its
agents processing data on Bizzyline’s behalf,
permission, in accordance with the Data Protection
Acts 1984 and 1998, to send the Customer unsolicited advertising and promotional material
pertaining to other Bizzyline products and services
and to third-party products and services selected by
Bizzyline. The Customer may revoke permission to
Bizzyline and its agents to send the Customer unsolicited advertising and promotional material
pertaining either to other Bizzyline products and
services or to third party products and services, or
both, by writing to us at the address on these Terms
and Conditions.

79


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80

16. LAW
This Contract is governed by the law of England and
Wales.
17. HELPLINE
If you have any questions relating to these Terms &
Conditions, please call 0906 302 0069 (calls are
charged at 50p per minute and the helpdesk is open
from 9.00am – 7.00pm (Monday to Friday) and
9.30am – 5.30pm (Saturday).

CODE OF CONDUCT
How should I behave when I use the Bizzyline SMS
Service?
Here are a few guidelines for you to consider when
you’re using SMS, which like any Service, can allow
strangers to meet and chat anonymously.
Remotely, people may not be who they say they are.
You could be putting yourself at risk if you arrange
to meet someone you’ve met through the SMS
service. If you do agree to meet someone, never go
alone, always meet in a public place. Never go in
the other person’s car, and do tell a friend where
you’re going and, just as importantly, when you’ll
be back.
Don’t give out your name, address, or telephone
number or ask anyone else for this information via
SMS.
Please don’t intimidate others on the SMS service
by sending abusive, menacing or obscene
messages – you will be in breach of the Conditions
for Bizzyline if you do.


12/1/04

Visit us at www.bt.com

Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2004.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Freestyle 4100 SMS Issue 2 (1/04) 3
Designed and produced by The Art & Design Partnership Ltd.
Printed in China

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Page 81

Bt freestyle 4100 User Guide from Telephones Online www.telephonesonline.co.uk

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