Vuzion - Building A Profitable Cloud Managed Service Business
Download as PPTX, PDF1 like324 views
The document discusses Vuzion's integrated platform for building a profitable cloud managed service business, emphasizing operational efficiency and customer value. It outlines challenges such as low adoption of cloud services and the need for a tailored approach to security, while presenting Cobweb's Office 365 solution as a robust answer to these issues. The company aims to support customers in maximizing their cloud service utilization through comprehensive support and proactive management.
Vuzion - Building A Profitable Cloud Managed Service Business
- 1. Building a Profitable Cloud Managed Service Business Delivering Customer Value through Managed Services Michael Frisby Managing Director October 2016
- 2. Platform Marketplace, Billing, Support Vuzion’s integrated marketplace, billing automation and 24*7 support capabilities deliver a comprehensive platform that allows you to focus on growing your business whilst keeping operational costs low. Smart Ecosystem Cloud Services, Professional Services, Partner Capabilities An ever-growing portfolio of cloud services along with complementary professional and managed service offerings enable you to build differentiated solutions more quickly, with greater value and profit. Business Success Readiness, CLM, Campaigns, Leads With modern marketing, comprehensive readiness combined with pre-sales support from cloud experts, Vuzion provides everything you need to build the right solutions to win more customers and grow their lifetime value.
- 4. • Low adoption & usage beyond email • Limited internal IT expertise to support users • Constant updates difficult to keep track of • Cloud services require a different approach to security Customer Cloud Challenges
- 5. Cobweb Complete for Office 365 Built using Cobweb’s 20 years’ experience of delivering, managing and supporting Cloud Services A blend of our expertise, passion for the cloud, complementary services, proactive support and actionable insights Management & Monitoring Enhanced Security & Backup Insights & Optimisation Training & Guidance Comprehensive Support
- 6. • Improve Operational Efficiency • Build Customer Engagement engine • Develop a Managed Services strategy • Help customers consume the services they have acquired Summary
Editor's Notes
- #5: Not just customer challenges – also challenges for resellers Need to transition from resell & project based revenue model Cloud services are evergreen so no more upgrade projects Need to work out how to provide value to customers aligned to