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Building An Application On The SugarCRM Platform, OW2con'12, Paris
The document introduces John Mertic, the Community Manager for SugarCRM, and outlines the company's position as a leading provider of open-source CRM software. It highlights SugarCRM's rapid growth, its unique user-centric and open ecosystem philosophy, and discusses the future directions of customer relationship management (CRM) emphasizing the importance of building connections. Additionally, it details the features of SugarCRM's platform, including modular design and ease of integration with external services.
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Building An Application On The SugarCRM Platform, OW2con'12, Paris
- 1. Building An ApplicationOn The SugarCRM Platform John Mertic
- 2. Who Am I? ● John Mertic ● Contact Info ● http://jmertic.wordpress.com ● Twitter: @jmertic ● [email protected] ( SugarCRM ) ● [email protected] ( PHP ) ● Community Manager for SugarCRM ● http://www.sugarcrm.com ● http://developers.sugarcrm. com/wordpress ● Twitter: @sugarcrmdev ©2012 SugarCRM Inc. All rights reserved.
- 3. My books http://t.co/UFRHNSO http://amzn.to/enioPV 3/24/2011 @2012 SugarCRM Inc. All rights reserved.
- 4. What is CRM? Whyis SugarCRM different? What is the future of CRM? Why build on SugarCRM?
- 5. What is CRM? Customer Relationship Management ©2012 SugarCRM Inc. All rights reserved.
- 6. CRM is aboutCustomers ©2012 SugarCRM Inc. All rights reserved.
- 7. CRM is aboutGrowing and Retaining Customers ©2012 SugarCRM Inc. All rights reserved.
- 8. SugarCRM: The World’sFastest Growing CRM Company ● Business ● Leading provider of Open Source CRM Software ● Founded April 2004 in Cupertino, California ● Europe Head Office in Munich, Germany ● IBM Global Alliance Partner ● Market Traction ● Award winning products ● 3rd largest global CRM Provider ● 1M users, 80,000+ organizations ● 400+ partners on five continents ● Fastest Growing ● 118%+ billings growth Q1 2012 over Q1 2011 ● > 11 Million downloads ● 2,500+ New customers in 80 countries Leader Position in CRM for Midmarket - June 2010 ©2012 SugarCRM Inc. All rights reserved.
- 9. Sugar Editions ©2012 SugarCRM Inc. All rights reserved.
- 10. What makes Sugar different? ©2012 SugarCRM Inc. All rights reserved.
- 11. We Believe inPutting the User First ©2012 SugarCRM Inc. All rights reserved.
- 12. We Believe inan Open Cloud ©2012 SugarCRM Inc. All rights reserved.
- 13. We Believe inan Open Ecosystem Mobile Cloud SugarCRM Open Ecosystem Integrations Social ©2012 SugarCRM Inc. All rights reserved.
- 14. OW2 Ecosystem ©2012 SugarCRM Inc. All rights reserved.
- 15. What does thefuture of CRM look like? ©2012 SugarCRM Inc. All rights reserved.
- 16. Where is CRMgoing? x Anything Relationship Management ©2012 SugarCRM Inc. All rights reserved.
- 17. Where is CRMgoing? xRM is about Connections ©2012 SugarCRM Inc. All rights reserved.
- 18. Where is CRMgoing? xRM is about Building and Fostering Connections ©2012 SugarCRM Inc. All rights reserved.
- 19. Why not justuse one of the million existing web frameworks? ©2012 SugarCRM Inc. All rights reserved.
- 20. Evolution of WebDevelopment ©2012 SugarCRM Inc. All rights reserved.
- 21. The future isopen standards for interoperability ©2012 SugarCRM Inc. All rights reserved.
- 22. So what doesSugarCRM give you? ©2012 SugarCRM Inc. All rights reserved.
- 23. Modular Design Source: http://nl.wikipedia.org/wiki/Bestand:Puzzle-piece.jpg
- 24. MVC Framework ©2012 SugarCRM Inc. All rights reserved.
- 25. Metadata Driven Views ©2012 SugarCRM Inc. All rights reserved.
- 26. User Authentication andAccess Control ©2012 SugarCRM Inc. All rights reserved.
- 27. External Services Integration ©2012 SugarCRM Inc. All rights reserved.
- 28. Web Services API ©2012 SugarCRM Inc. All rights reserved.
- 29. Ease of Administration Source: http://www.flickr.com/photos/44124284912@N01/428051636
- 30. Easy to usedeveloper tools Source: http://www.flickr.com/photos/skistz/398429879
- 31. Upgrade safeness ©2011 SugarCRM Inc. All rights reserved. Source: http://www.flickr.com/photos/christianacare/5124005356
- 32. Resources http://t.co/UFRHNSO http://www.sugarforge.org http://amzn.to/enioPV ©2012 SugarCRM Inc. All rights reserved.
- 33. Questions? @2012 SugarCRM Inc. All rights reserved.