The document discusses the impact of mobile and web applications on B2B sales, highlighting the decreasing tenure of sales employees and the rise of automated bots. It emphasizes the need for leaders who can inspire a decentralized and gig-based workforce, as well as the importance of adapting to generational shifts in management and collaboration. By 2020, significant changes in the workforce are anticipated, including the replacement of one million salespeople by virtual armies and the expansion of the gig economy.