________________________________________________________________________________________________________________
Harvard Business School Professor Timothy Luehrman and HBS MBA Heide Abelli prepared this reading to accompany the Finance Simulation:
Capital Budgeting (HBP No. 3357). This reading is fictionalized, is not a source of primary data or an illustration of elective or ineffective
management and any resemblance to actual persons or entities is coincidental.
Copyright © 2010 Harvard Business School Publishing. To order copies or request permission to reproduce materials, call 1-800-545-7685, write
Harvard Business Publishing, Boston, MA 02163, or go to http://www.hbsp.harvard.edu. No part of this publication may be reproduced, stored
in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or
otherwise—without the permission of Harvard Business Publishing.
Harvard Business Publishing is an affiliate of Harvard Business School.
ONLINE SIMULATION FOREGROUND READING
Finance: Capital Budgeting
Company and Industry Overview 
The New Heritage Doll Company, based in Sacramento, California, was a privately held company 
with  450  employees  and  approximately  $245  million  in  fiscal  2009  revenues.  This  represented 
approximately 8% of the $3.1 billion U.S. doll industry, which was projected to grow by 2% annually 
to $3.4 billion in retail sales by 2013.  In turn, the doll industry represented a 7.4% share of the total 
$42 billion U.S. market for toys and games, which was dominated by global enterprises that enjoyed
economies of scale in design, production, and distribution. Revenues were highly seasonal; the
largest selling season in the United States coincided with the winter holiday period. 
The doll category included large, soft, and mini dolls, as well as doll clothes and other accessories.  
The phenomenon of “age compression”—the tendency of younger children to prefer dolls that had
traditionally been designed for older girls—reduced growth in the “baby-doll” sub-segment.
Competition among doll producers was vigorous, as a small number of large producers targeted
similar demographics and marketed their dolls through the same media. Lasting franchise value for
a branded line of dolls was rare; the enormous success of Barbie® dolls was an obvious exception.
More recently and on a much smaller scale, New Heritage also had created a durable franchise for its
line of heirloom dolls. However, the popularity of most doll lines waned after a few years. 
New Heritage’s Production Division 
New  Heritage  Doll  Co.  had  three  operating  divisions:  a  doll  and  doll‐accessory  production 
division,  a  retailing  division,  and  a  licensing  division.  New  Heritage’s  doll  production  division 
designed and assembled dolls, doll accessories, and children’s accessories into finished product and 
then packaged them for shipment. The production division generated $125 million in revenue and 
$7.5  million  in  operating  profit  a  year.1    Seventy‐five  percent  of  its  sales  were  internal,  to  New 
Heritage’s retail division; 25% of its revenues were generated from private‐label goods manufactured 
for other firms.    The dolls ranged from relatively inexpensive baby dolls  ($15 to $30 retail price 
range) to fashion dolls modeled after movie stars that were targeted as upscale collectors’ items ($75 
1 The division revenue figures include approximately $95 million of internal sales within divisions which are eliminated when
considering consolidated revenue for the company.
R E V I S E D : 1 1 / 0 5 / 1 0
Online Simulation Foreground Reading—Finance Simulation: Capital Budgeting
2 ONLINE SIMULATIONS | HARVARD BUSINESS SCHOOL PUBLISHING
to $150 range) for the “tween” (ages 8 to 12) demographic.  Doll accessories, which made up 15% of 
the  division’s  total  revenue,  included  doll  clothing and  “doll gear”  to  mimic real‐life  situations  in 
which the doll “character” might find herself (camping gear, sports gear, etc.). 
Similar  to  other  U.S.  toy  manufacturers,  a  large  portion  of  New  Heritage’s  assembly  and 
packaging was done overseas, in China and Taiwan, using components manufactured by third‐party 
vendors.    However,  manufacturing activities that required precise tolerances or proprietary
processes, along with  all  the  creative  functions  (concept  testing,  product  design,  and  product‐
prototype  development)  were  handled  in‐house  at  the  company’s  headquarters  facilities  in 
Sacramento.  
New Heritage’s Retail Division 
The second division of New Heritage Doll Company was the retail division, which generated $190 
million of New Heritage’s revenue and $4.8 million in operating profit.  The retail division managed 
the sale of the dolls and accessories that the production division designed, assembled and packaged. 
The retail division sold its merchandise through three channels: a website (42%), a mail‐order paper 
catalog (33%), and a network of retail stores (25%).  In addition to selling merchandise online, the 
internet home page offered membership clubs that girls could join, organized around favorite doll 
characters, and “doll and girl” fashion newsletters to which girls could subscribe.  The paper catalog 
sales  were  declining,  but  it  was  still  an  important  distribution  channel  for  New  Heritage  Doll 
Company.   
New Heritage Doll Company owned and operated 32 retail stores, each generating average 
annual revenues of $1.5 million.    Stores were located in major metropolitan areas throughout the 
United States and Canada.  The two California stores in Sacramento and San Francisco were the 
flagships.  These stores were followed by openings along the West Coast, in the Southwest, and in the 
Midwest.  The South had been a recent area of expansion, with the company building out its retail 
presence in northern Florida, Georgia, and the Carolinas.  However, the company did not yet have a 
major presence in the Northeast.  Each store, described as an “experiential destination,” was 
architecturally designed so that girls and parents felt that they were visiting and spending a day with 
their favorite doll characters.  One part of each store was designed for the families of toddlers and the 
other for the tween demographic.  Each store offered various activities and entertainment to entice 
the families to stay longer, such as a café, a doll “hair salon,” and rooms to rent for private parties.   
New Heritage’s Licensing Division 
The  third  and  last  division  of  New  Heritage  Doll  Company  was  the  media  licensing  division, 
which generated annual revenues of $24.5 million and $14.5 million in operating profit.  It licensed 
the rights to New Heritage’s branded doll characters and story lines (such as “Jodie, the Sunny Valley 
Girl”)  to  media  publishing  companies  for  use  in  books,  software,  movies,  and  other  products 
featuring  the  NH‐branded  doll  characters.      NH  licensed  the  rights  to  use  its  doll  characters  to 
licensees  whose  quality  standards  and  demographic  reach  matched  NH’s  target  consumers  well.  
NH’s well‐recognized doll characters had such brand value that NH was able to strike advantageous 
deals with licensees.  The licensing division generated $5 million annually from licensing agreements 
with book publishers; $2.5 million from software and video licenses; $12 million from movie and TV 
licenses; and $5 million from other miscellaneous licensing agreements.  Generally the company tried 
Online Simulation Foreground Reading—Finance Simulation: Capital Budgeting
HARVARD BUSINESS SCHOOL PUBLISHING | ONLINE SIMULATIONS 3
to negotiate agreements in which it received greater than 50% of the net product revenue.  The media 
licensing strategy reduced the ongoing advertising and marketing spend requirements for individual 
doll brands and generally made the dolls more popular among consumers.  
New Heritage’s Corporate Strategy 
New  Heritage’s  CEO  considered  the  company’s  distinctive  skill  to  be  its  management  of  the 
creative process in each of its divisions.  The company’s overriding strategic goal was to build and 
grow customer identification with its doll characters in various forms of product and entertainment 
through all stages of a child’s life, from toddlerhood through the teenage years.  To achieve this goal, 
the CEO encouraged expansive and innovative ideas and was very protective of the creative process.   
However, she was also very clear that businesses were expected to meet financial objectives.   
The product division’s long‐term strategy involved building on its core expertise in doll and 
accessory  design  and  development  in  order  to  expand  and  deepen  its  offerings  to  two  key 
demographic customer segments—toddlers/young girls and tweens—each of which offered various 
opportunities  for  growth.    New  Heritage’s  retail  division  strategy  was  to  expand  geographically 
within  the  United  States  across  all  three  channels.    In  the  United  States,  the  company  planned  to 
continue to invest in its “retail as entertainment” concept through store expansion.  However, Asia 
and Europe were also considered strategic markets as the company sought to grow its international 
revenue.  The strategy of the licensing division was to continue to grow revenue derived from New 
Heritage’s core branded assets, but to do so in a reasonable way.  The company recognized that as it 
entered  new  business  opportunities  it  increasingly  faced  the  prospect  of  damaging  its  core  doll 
brands.  
The biggest management and strategic challenge for the company related to coordination of 
activities  among  the  three  divisions.    The  company  negotiated  internal  transfer  prices  for  activity 
performed by one division for another.  However, initiatives and campaigns in one division needed 
to be carefully coordinated with those in other divisions if the company was to successfully leverage 
its doll character brands across all divisions.  
The Capital Budgeting Process at New Heritage 
The annual investment process at New Heritage began with personnel in each division proposing 
projects for investment that were aligned with the company’s multi‐year strategy plans.  As the
company grew, deliberate steps were taken to decentralize some of the project approval process and
increase spending authority at the division level. However, large and/or strategic spending
proposals were reviewed at the corporate level by a capital budgeting committee consisting of the
CEO, CFO, COO, the controller, and the division presidents.  
Each project proposal presented to the committee included the following information:  brief 
description of the project and the strategic rationale; overview base case financials (five‐year 
operating and cash flow forecasts); spending requirements by asset category, personnel requirements,  
key project financial performance measures (NPV, IRR, payback period, profitability index); and 
project risks and milestones.  Proposed projects ran the gamut from relatively minor, tactical projects 
(the replacement of obsolete assembly equipment) to major strategic projects that would significantly 
alter the company’s market position (an acquisition, for example).   Some projects were 
Online Simulation Foreground Reading—Finance Simulation: Capital Budgeting
4 ONLINE SIMULATIONS | HARVARD BUSINESS SCHOOL PUBLISHING
interdependent across the spectrum of investment opportunities; others were exclusive.  Many 
extended over a multi‐period time horizon and involved a high degree of uncertainty.   
New Heritage’s corporate cost of capital was 7.7%.  However, New Heritage assigned
discount rates to projects according to a subjective assessment of each project’s risk. High-, medium-,
and low-risk categories for each division were associated with a corresponding discount rate set by
the capital budgeting committee in consultation with the corporate treasurer.  Assessments of each
project’s risk were made at the division level, but subject to review by the capital committee. Factors
considered in the assessment of a project’s risk included, for example, whether it required new
consumer acceptance or new technology, high levels of fixed costs and hence high breakeven
production volumes, the sensitivity of price or volume to macroeconomic recession, the anticipated
degree of price competition, and so forth. For example, in 2010, “medium”-risk projects in the
production division received a discount rate of 8.4%. High- and low-risk projects were assessed at
9.0% and 7.7%, respectively.
Projects that created value indefinitely, given continuing investment, were treated as going
concerns with a perpetual life. That is, NPV calculations included a terminal value computed as the
value of a perpetuity growing at a constant rate. However, to preserve an element of conservatism,
the capital committee generally insisted on relatively low perpetual growth rates – lower than New
Heritage’s historical growth and lower than near-term growth forecasts for a given division.
The committee examined projects for consistency with New Heritage’s business strategy and
sought to balance the needs and priorities of each division against practical financial and
organizational constraints. The committee also sought to understand project interdependencies and
the potential for a given investment to strengthen the whole company, not solely the division
proposing it.
Simulation Game Play 
As the CEO and the head of New Heritage’s capital committee, you will decide which projects 
should be funded for implementation.   The board of directors sets an annual limit on dollar funding 
for capital projects.  This limit was generally a function of the firm’s internal resources, its ability to 
raise additional capital, and organizational constraints.   Often, the total amount of funds committed 
to  internal  investments  in  a  given  year  also  depended  on  most  recent  operating  results  –  higher 
profitability could lead to higher capital spending.   (Acquisitions and very large investments were 
funded  “off‐budget”  for  example,  by  the  issuance  of  additional  corporate  debt.)  The  company’s 
managers proposed more projects for consideration than could be funded.  As a result, some value‐
creating projects would be rejected due to the limit on available capital.   It was therefore necessary 
for the capital committee to select the best set of investments from the pool of available options in any 
given fiscal year.   
Given the limits on available capital at New Heritage, you will be unable to invest in all proposals, even if 
they are value‐creating and exceed risk‐adjusted hurdle rates.  Your task is to evaluate proposed projects using 
the financial and qualitative information provided and to select projects to be approved for a given year’s 
investment plan using any evaluation criteria you deem appropriate.  You will be required to monitor your 
selected investments, evaluate new investment proposals, and submit annual capital plans over a period of five 
years, from 2010 through 2014. 

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Capbudget foreground reading

  • 1. ________________________________________________________________________________________________________________ Harvard Business School Professor Timothy Luehrman and HBS MBA Heide Abelli prepared this reading to accompany the Finance Simulation: Capital Budgeting (HBP No. 3357). This reading is fictionalized, is not a source of primary data or an illustration of elective or ineffective management and any resemblance to actual persons or entities is coincidental. Copyright © 2010 Harvard Business School Publishing. To order copies or request permission to reproduce materials, call 1-800-545-7685, write Harvard Business Publishing, Boston, MA 02163, or go to http://www.hbsp.harvard.edu. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of Harvard Business Publishing. Harvard Business Publishing is an affiliate of Harvard Business School. ONLINE SIMULATION FOREGROUND READING Finance: Capital Budgeting Company and Industry Overview  The New Heritage Doll Company, based in Sacramento, California, was a privately held company  with  450  employees  and  approximately  $245  million  in  fiscal  2009  revenues.  This  represented  approximately 8% of the $3.1 billion U.S. doll industry, which was projected to grow by 2% annually  to $3.4 billion in retail sales by 2013.  In turn, the doll industry represented a 7.4% share of the total  $42 billion U.S. market for toys and games, which was dominated by global enterprises that enjoyed economies of scale in design, production, and distribution. Revenues were highly seasonal; the largest selling season in the United States coincided with the winter holiday period.  The doll category included large, soft, and mini dolls, as well as doll clothes and other accessories.   The phenomenon of “age compression”—the tendency of younger children to prefer dolls that had traditionally been designed for older girls—reduced growth in the “baby-doll” sub-segment. Competition among doll producers was vigorous, as a small number of large producers targeted similar demographics and marketed their dolls through the same media. Lasting franchise value for a branded line of dolls was rare; the enormous success of Barbie® dolls was an obvious exception. More recently and on a much smaller scale, New Heritage also had created a durable franchise for its line of heirloom dolls. However, the popularity of most doll lines waned after a few years.  New Heritage’s Production Division  New  Heritage  Doll  Co.  had  three  operating  divisions:  a  doll  and  doll‐accessory  production  division,  a  retailing  division,  and  a  licensing  division.  New  Heritage’s  doll  production  division  designed and assembled dolls, doll accessories, and children’s accessories into finished product and  then packaged them for shipment. The production division generated $125 million in revenue and  $7.5  million  in  operating  profit  a  year.1    Seventy‐five  percent  of  its  sales  were  internal,  to  New  Heritage’s retail division; 25% of its revenues were generated from private‐label goods manufactured  for other firms.    The dolls ranged from relatively inexpensive baby dolls  ($15 to $30 retail price  range) to fashion dolls modeled after movie stars that were targeted as upscale collectors’ items ($75  1 The division revenue figures include approximately $95 million of internal sales within divisions which are eliminated when considering consolidated revenue for the company. R E V I S E D : 1 1 / 0 5 / 1 0
  • 2. Online Simulation Foreground Reading—Finance Simulation: Capital Budgeting 2 ONLINE SIMULATIONS | HARVARD BUSINESS SCHOOL PUBLISHING to $150 range) for the “tween” (ages 8 to 12) demographic.  Doll accessories, which made up 15% of  the  division’s  total  revenue,  included  doll  clothing and  “doll gear”  to  mimic real‐life  situations  in  which the doll “character” might find herself (camping gear, sports gear, etc.).  Similar  to  other  U.S.  toy  manufacturers,  a  large  portion  of  New  Heritage’s  assembly  and  packaging was done overseas, in China and Taiwan, using components manufactured by third‐party  vendors.    However,  manufacturing activities that required precise tolerances or proprietary processes, along with  all  the  creative  functions  (concept  testing,  product  design,  and  product‐ prototype  development)  were  handled  in‐house  at  the  company’s  headquarters  facilities  in  Sacramento.   New Heritage’s Retail Division  The second division of New Heritage Doll Company was the retail division, which generated $190  million of New Heritage’s revenue and $4.8 million in operating profit.  The retail division managed  the sale of the dolls and accessories that the production division designed, assembled and packaged.  The retail division sold its merchandise through three channels: a website (42%), a mail‐order paper  catalog (33%), and a network of retail stores (25%).  In addition to selling merchandise online, the  internet home page offered membership clubs that girls could join, organized around favorite doll  characters, and “doll and girl” fashion newsletters to which girls could subscribe.  The paper catalog  sales  were  declining,  but  it  was  still  an  important  distribution  channel  for  New  Heritage  Doll  Company.    New Heritage Doll Company owned and operated 32 retail stores, each generating average  annual revenues of $1.5 million.    Stores were located in major metropolitan areas throughout the  United States and Canada.  The two California stores in Sacramento and San Francisco were the  flagships.  These stores were followed by openings along the West Coast, in the Southwest, and in the  Midwest.  The South had been a recent area of expansion, with the company building out its retail  presence in northern Florida, Georgia, and the Carolinas.  However, the company did not yet have a  major presence in the Northeast.  Each store, described as an “experiential destination,” was  architecturally designed so that girls and parents felt that they were visiting and spending a day with  their favorite doll characters.  One part of each store was designed for the families of toddlers and the  other for the tween demographic.  Each store offered various activities and entertainment to entice  the families to stay longer, such as a café, a doll “hair salon,” and rooms to rent for private parties.    New Heritage’s Licensing Division  The  third  and  last  division  of  New  Heritage  Doll  Company  was  the  media  licensing  division,  which generated annual revenues of $24.5 million and $14.5 million in operating profit.  It licensed  the rights to New Heritage’s branded doll characters and story lines (such as “Jodie, the Sunny Valley  Girl”)  to  media  publishing  companies  for  use  in  books,  software,  movies,  and  other  products  featuring  the  NH‐branded  doll  characters.      NH  licensed  the  rights  to  use  its  doll  characters  to  licensees  whose  quality  standards  and  demographic  reach  matched  NH’s  target  consumers  well.   NH’s well‐recognized doll characters had such brand value that NH was able to strike advantageous  deals with licensees.  The licensing division generated $5 million annually from licensing agreements  with book publishers; $2.5 million from software and video licenses; $12 million from movie and TV  licenses; and $5 million from other miscellaneous licensing agreements.  Generally the company tried 
  • 3. Online Simulation Foreground Reading—Finance Simulation: Capital Budgeting HARVARD BUSINESS SCHOOL PUBLISHING | ONLINE SIMULATIONS 3 to negotiate agreements in which it received greater than 50% of the net product revenue.  The media  licensing strategy reduced the ongoing advertising and marketing spend requirements for individual  doll brands and generally made the dolls more popular among consumers.   New Heritage’s Corporate Strategy  New  Heritage’s  CEO  considered  the  company’s  distinctive  skill  to  be  its  management  of  the  creative process in each of its divisions.  The company’s overriding strategic goal was to build and  grow customer identification with its doll characters in various forms of product and entertainment  through all stages of a child’s life, from toddlerhood through the teenage years.  To achieve this goal,  the CEO encouraged expansive and innovative ideas and was very protective of the creative process.    However, she was also very clear that businesses were expected to meet financial objectives.    The product division’s long‐term strategy involved building on its core expertise in doll and  accessory  design  and  development  in  order  to  expand  and  deepen  its  offerings  to  two  key  demographic customer segments—toddlers/young girls and tweens—each of which offered various  opportunities  for  growth.    New  Heritage’s  retail  division  strategy  was  to  expand  geographically  within  the  United  States  across  all  three  channels.    In  the  United  States,  the  company  planned  to  continue to invest in its “retail as entertainment” concept through store expansion.  However, Asia  and Europe were also considered strategic markets as the company sought to grow its international  revenue.  The strategy of the licensing division was to continue to grow revenue derived from New  Heritage’s core branded assets, but to do so in a reasonable way.  The company recognized that as it  entered  new  business  opportunities  it  increasingly  faced  the  prospect  of  damaging  its  core  doll  brands.   The biggest management and strategic challenge for the company related to coordination of  activities  among  the  three  divisions.    The  company  negotiated  internal  transfer  prices  for  activity  performed by one division for another.  However, initiatives and campaigns in one division needed  to be carefully coordinated with those in other divisions if the company was to successfully leverage  its doll character brands across all divisions.   The Capital Budgeting Process at New Heritage  The annual investment process at New Heritage began with personnel in each division proposing  projects for investment that were aligned with the company’s multi‐year strategy plans.  As the company grew, deliberate steps were taken to decentralize some of the project approval process and increase spending authority at the division level. However, large and/or strategic spending proposals were reviewed at the corporate level by a capital budgeting committee consisting of the CEO, CFO, COO, the controller, and the division presidents.   Each project proposal presented to the committee included the following information:  brief  description of the project and the strategic rationale; overview base case financials (five‐year  operating and cash flow forecasts); spending requirements by asset category, personnel requirements,   key project financial performance measures (NPV, IRR, payback period, profitability index); and  project risks and milestones.  Proposed projects ran the gamut from relatively minor, tactical projects  (the replacement of obsolete assembly equipment) to major strategic projects that would significantly  alter the company’s market position (an acquisition, for example).   Some projects were 
  • 4. Online Simulation Foreground Reading—Finance Simulation: Capital Budgeting 4 ONLINE SIMULATIONS | HARVARD BUSINESS SCHOOL PUBLISHING interdependent across the spectrum of investment opportunities; others were exclusive.  Many  extended over a multi‐period time horizon and involved a high degree of uncertainty.    New Heritage’s corporate cost of capital was 7.7%.  However, New Heritage assigned discount rates to projects according to a subjective assessment of each project’s risk. High-, medium-, and low-risk categories for each division were associated with a corresponding discount rate set by the capital budgeting committee in consultation with the corporate treasurer.  Assessments of each project’s risk were made at the division level, but subject to review by the capital committee. Factors considered in the assessment of a project’s risk included, for example, whether it required new consumer acceptance or new technology, high levels of fixed costs and hence high breakeven production volumes, the sensitivity of price or volume to macroeconomic recession, the anticipated degree of price competition, and so forth. For example, in 2010, “medium”-risk projects in the production division received a discount rate of 8.4%. High- and low-risk projects were assessed at 9.0% and 7.7%, respectively. Projects that created value indefinitely, given continuing investment, were treated as going concerns with a perpetual life. That is, NPV calculations included a terminal value computed as the value of a perpetuity growing at a constant rate. However, to preserve an element of conservatism, the capital committee generally insisted on relatively low perpetual growth rates – lower than New Heritage’s historical growth and lower than near-term growth forecasts for a given division. The committee examined projects for consistency with New Heritage’s business strategy and sought to balance the needs and priorities of each division against practical financial and organizational constraints. The committee also sought to understand project interdependencies and the potential for a given investment to strengthen the whole company, not solely the division proposing it. Simulation Game Play  As the CEO and the head of New Heritage’s capital committee, you will decide which projects  should be funded for implementation.   The board of directors sets an annual limit on dollar funding  for capital projects.  This limit was generally a function of the firm’s internal resources, its ability to  raise additional capital, and organizational constraints.   Often, the total amount of funds committed  to  internal  investments  in  a  given  year  also  depended  on  most  recent  operating  results  –  higher  profitability could lead to higher capital spending.   (Acquisitions and very large investments were  funded  “off‐budget”  for  example,  by  the  issuance  of  additional  corporate  debt.)  The  company’s  managers proposed more projects for consideration than could be funded.  As a result, some value‐ creating projects would be rejected due to the limit on available capital.   It was therefore necessary  for the capital committee to select the best set of investments from the pool of available options in any  given fiscal year.    Given the limits on available capital at New Heritage, you will be unable to invest in all proposals, even if  they are value‐creating and exceed risk‐adjusted hurdle rates.  Your task is to evaluate proposed projects using  the financial and qualitative information provided and to select projects to be approved for a given year’s  investment plan using any evaluation criteria you deem appropriate.  You will be required to monitor your  selected investments, evaluate new investment proposals, and submit annual capital plans over a period of five  years, from 2010 through 2014.