Caroline Wilson | UK online centres
Download as PPTX, PDF0 likes743 views
The document discusses the importance of digital inclusion for tenants in social housing, highlighting that 4.1 million adults are offline and many are economically inactive or elderly. It emphasizes the benefits of improving digital skills, such as enhancing educational and employment opportunities, as well as fostering better communication and financial security for housing associations. The UK Online Centres network offers support and resources for housing providers to implement digital training programs and improve tenants' access to online services.
More Related Content
Similar to Caroline Wilson | UK online centres (20)
More from Good Things Foundation (20)
Caroline Wilson | UK online centres
- 1. UK Online Centres - Supporting you to deliver digital skills to your tenants
- 2. It’s not about technology, it’s all about people…..
- 3. Local is familiar, nearby, where help is on hand
- 4. Why should the Housing Sector care about digital inclusion? ● 4.1 million adults living in social housing are offline ● 60% of adults living in social housing are economically inactive ● 31% are retired and 29% are either disabled, full-time students or care for a family member at home (England) ● 21% of 65+ year-olds live in social housing (England) ● 44% of single parents live in social housing (England)
- 5. Why does the Housing Sector care about digital inclusion? Improving Tenants Lives - – Educational Attainment – Better Employment Opportunities – Reduced Isolation – Financial Security
- 6. Why does the Housing Sector care about digital inclusion? Better Business - – Make cost savings across the business and focus spend on priorities – Easier communication and engagement with tenants – Universal Credit: £6.844m next three years increased arrears predicted for a medium sized Housing Association – Digital by Default
- 7. How can you can provide digital skills support to your tenants/residents • Join the network • Partner with UK online centre who may be able to provide outreach support in your centres • Refer your tenants and residents to their local UK online centre • Provide Digital Champion Training for your staff • Provide a link to Learn My Way on your website or consider your own branded version of the e-learning platform
- 8. What do UK online centres do? • Inspiration: Showing the web is relevant & fun • Local marketing: Call to action from local brands • Trusted partners/intermediaries: Helping hard to reach • Hyperlocal delivery: friendly, informal places • Outreach: taking support to people where they live, work, and play • Online learning: own pace, bite sized, scale • Volunteers and staff: providing 1-2-1 support • Signposting & advice for home access
- 9. Why become a UK online centre? • Free eLearning platform • Measure your Impact • National Profile • Funding • Training • National Marketing Campaigns • Network support • Peer support • Advocacy • Support to recruit volunteers
- 10. Free online courses for digital inclusion, financial inclusion and employability - www.learnmyway.com Optimised for mobile learning
- 11. Learn My Way – automated data collection Personalised for learner. Evidence of your impact All your data is available to you in aggregate
- 12. Moving people to online public services….. • No-one’s ‘spark’ to get digital skills is to interact with Government online (except to get a job) • Start with the fun stuff, but embed progression to your services (and Gov services) into their journey
- 13. New Guide to Universal Credit
- 14. Goal is to create independent and confident internet users The residents are really enjoying using our new devices. setting up their own email addresses and one resident has even bought her own Ipad! ....Octavia Housing They’re Skype calling loved ones, and setting up their own email addresses …..Octavia Housing
- 15. Tinder Foundation’s support for you…. Social Housing Providers Specialist Network: targeted resources; case studies and research materials Webinars: An Introduction to Community Development course; Building relationships with Jobcentre Plus Free E-learning: Delivering Health Information Online; Become a Digital Champion; Introduction to Learn My Way; Getting Started with Social media Community How to Website: Resource of Digital Tools Provide Consultancy: Help with your digital inclusion strategy Digital Champion Training: Face to face digital champion training provided by our specialised training team
- 16. Join the DigiHousing hub
- 17. Next Steps: • Develop your strategy and staff • Join the UK online centres network • Join the Digi Housing Hub • Sign up to our Social Housing Provider Specialist network