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CASE STUDY ON BUSINESS
DECISIONS USING DATA
Dr Nagarajan G
Professor – MBA
Madanapalle Intitute of Technology and Science
• A case study is a detailed analysis of a specific situation, individual,
group, or phenomenon. It's an in-depth examination of a real-life
scenario, often used in research, education, and business to:
• 1. Explore complex issues
• 2. Identify patterns and relationships
• 3. Develop theories or hypotheses
• 4. Test concepts or models
• 5. Provide insights and recommendations
• Case studies typically involve:
• 1. Data collection (interviews, observations, documents, etc.)
• 2. Data analysis (identifying themes, patterns, etc.)
• 3. Interpretation of findings
• 4. Drawing conclusions and making recommendations
CASE STUDY ON HR
HCL company , a large retail chain with 10,000 employees
Problem: High employee turnover rate (30% annually),
leading to increased recruitment and training costs
Objective: Use HR Analytics to identify the root causes of
employee turnover and develop strategies to reduce it.
Data Collection
Employee data (demographics, job title, tenure, salary,
performance ratings)
Turnover data (reasons for leaving, exit interview
feedback)
HR metrics (training participation, engagement survey
results)
Data Analysis
• Descriptive analytics: Identified top reasons for turnover
(lack of career growth, poor management, unsatisfying work
environment)
• Inferential analytics: Found correlations between
turnover and factors like job satisfaction, engagement, and
manager quality
• Predictive
employee
analytics: Developed a
model turnover based on
variables
to
predict like
tenure,
performance, and training participation
Solutions
• Career Development Programs: Implemented training and
development initiatives to address lack of career growth
• Manager
Training:
Provided training for managers to improve
leadership skills and address poor management issues
• Work Environment Improvements: Made changes to work
environment to address unsatisfying work conditions
• Employee Engagement Initiatives & Recognition and Rewards:
Implemented recognition and rewards programs to boost
employee satisfaction and commitment.
• Predictive Modeling: Built a model to predict turnover risk based on
employee characteristics and behaviors.
Prescriptive analytics in HR analytics can be achieved through various
techniques, including:
1. Machine Learning
2. Artificial Intelligence
3. Simulation Modeling
4. Optimization Algorithms
5. Decision Trees
• The benefits of prescriptive analytics in HR analytics include:
6. Data-driven decision making
7. Improved HR outcomes
8. Increased efficiency
9. Enhanced employee experience
10.Better talent management
Prescriptive analytics in HR analytics
Results:-
• Turnover rates decreased by 25% within 6 months.
•Employee satisfaction and engagement improved
by 15%.
•Recruitment and training costs reduced by 20%.
•Improved employee satisfaction and engagement scores
Lessons learned from the case
1. Data-driven insights can inform effective HR strategies.
2. Addressing root causes of turnover can lead to
significant retention improvements.
3. Continuous monitoring and evaluation are crucial
to sustaining results.

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CASE STUDY ON CASE STUDY ON HR782024.pptx

  • 1. CASE STUDY ON BUSINESS DECISIONS USING DATA Dr Nagarajan G Professor – MBA Madanapalle Intitute of Technology and Science
  • 2. • A case study is a detailed analysis of a specific situation, individual, group, or phenomenon. It's an in-depth examination of a real-life scenario, often used in research, education, and business to: • 1. Explore complex issues • 2. Identify patterns and relationships • 3. Develop theories or hypotheses • 4. Test concepts or models • 5. Provide insights and recommendations
  • 3. • Case studies typically involve: • 1. Data collection (interviews, observations, documents, etc.) • 2. Data analysis (identifying themes, patterns, etc.) • 3. Interpretation of findings • 4. Drawing conclusions and making recommendations
  • 4. CASE STUDY ON HR HCL company , a large retail chain with 10,000 employees Problem: High employee turnover rate (30% annually), leading to increased recruitment and training costs Objective: Use HR Analytics to identify the root causes of employee turnover and develop strategies to reduce it.
  • 5. Data Collection Employee data (demographics, job title, tenure, salary, performance ratings) Turnover data (reasons for leaving, exit interview feedback) HR metrics (training participation, engagement survey results)
  • 6. Data Analysis • Descriptive analytics: Identified top reasons for turnover (lack of career growth, poor management, unsatisfying work environment) • Inferential analytics: Found correlations between turnover and factors like job satisfaction, engagement, and manager quality • Predictive employee analytics: Developed a model turnover based on variables to predict like tenure, performance, and training participation
  • 7. Solutions • Career Development Programs: Implemented training and development initiatives to address lack of career growth • Manager Training: Provided training for managers to improve leadership skills and address poor management issues • Work Environment Improvements: Made changes to work environment to address unsatisfying work conditions • Employee Engagement Initiatives & Recognition and Rewards: Implemented recognition and rewards programs to boost employee satisfaction and commitment. • Predictive Modeling: Built a model to predict turnover risk based on employee characteristics and behaviors.
  • 8. Prescriptive analytics in HR analytics can be achieved through various techniques, including: 1. Machine Learning 2. Artificial Intelligence 3. Simulation Modeling 4. Optimization Algorithms 5. Decision Trees • The benefits of prescriptive analytics in HR analytics include: 6. Data-driven decision making 7. Improved HR outcomes 8. Increased efficiency 9. Enhanced employee experience 10.Better talent management Prescriptive analytics in HR analytics
  • 9. Results:- • Turnover rates decreased by 25% within 6 months. •Employee satisfaction and engagement improved by 15%. •Recruitment and training costs reduced by 20%. •Improved employee satisfaction and engagement scores Lessons learned from the case 1. Data-driven insights can inform effective HR strategies. 2. Addressing root causes of turnover can lead to significant retention improvements. 3. Continuous monitoring and evaluation are crucial to sustaining results.