The document outlines a digital-focused integrated marketing campaign for Castrol Edge, aiming to establish it as the #1 synthetic motor oil by 2015 through a strategy focused on emotional connection and consumer engagement. It includes research insights, creative expressions, a launch plan with success metrics, and targeted tactics for different consumer segments, emphasizing the importance of customer interaction and brand recall. The campaign seeks to leverage consumer passion for driving and sports to raise brand awareness and familiarity.
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Introduction of the PROTEGE team and outline of the presentation agenda.
Overview of developing a digital marketing campaign for Castrol EDGE, aiming to increase brand familiarity and become #1 synthetic motor oil by 2015.
Exploration of emotional and rational aspects related to engine protection and performance.
Discussion on Castrol's perspective on oil, consumer research methods, and strategic planning for engagement.
Insights into target demographics' online habits, emphasizing consumer engagement through strategic outreach.
Strategies to keep information simple and engage consumers through shared passions and interests.
Core message emphasizing that oil is more than a necessity; it symbolizes shared experiences and achievements.
Presentation of the creative strategy, urging consumers to share their passion for cars, exemplified through various media.
Details on the campaign launch timeline and key success metrics to evaluate effectiveness.
Summary of campaign goals, expected brand share growth, and the importance of retaining consumer loyalty.
Marketing tactics tailored for Millennials, Gen X, and Baby Boomers to enhance campaign effectiveness.
WHAT YOU’VE ASKEDUS
develop a digitally-focused integrated
marketing campaign for Castrol EDGE
x2 +2
brand share points “strength” and
familiarity in NA “performance”
For
everyone
here
at
Castrol,
oil
is
more
INSIGHTS & STRATEGY
than
just
oil.
10.
WHERE WE LOOKED
PRIMARYRESEARCH
ONE-ON-ONE INTERVIEWS
COLD CALLING spoke to auto repair technicians
ONLINE SURVEY and oil change associates
SECONDARY RESEARCH in 35 states
PROPRIETARY RESOURCES
(MINTEL, WARC, ETC.)
74% +
20 +
32
of target was hours spent in hours spent online
unable to identify their car per week
per month
Castrol EDGE as a
synthetic motor oil
Online Survey Conducted by PROTEGE, Arbitron National In-Car Study, 2009 Go-Gulf.com, How People Spend Their
June 2012
Time Online, 2012
14.
RAISE REACH
AWARENESS THEM WHERE
THEY ARE
SPARK interest in Castrol EDGE by bringing
the brand to the consumer
15.
men want men are “I love my car…
to learn +
competitive +
my engine, not so
much.”
how to do more and choose to play Harrison,
things and how to games that utilize age 24
do them better
their knowledge
and skills
The Futures Company, Slate, Are Men More Competitive Than One-on-One Interview Conducted by
Yankelovich Monitor, 2008
Women?, 2009 PROTEGE, June 2012
16.
KEEP IT
INFORM
SIMPLE
ARM our target with an understanding of the effects
Castrol EDGE has on their driving experience
17.
“A typical
“Ihave never “I don’t know football Sunday
thought about [how to describe
which brand I +
the drive]. It’s +
involves me, my son,
my 50-inch and
choose…” just awesome.” America’s team.”
Mark, Jeremy, Steve,
age 47
age 28
age 53
One-on-One Interview Conducted by One-on-One Interview Conducted by One-on-One Interview Conducted by
PROTEGE, June 2012
PROTEGE, June 2012
PROTEGE, June 2012
18.
FOSTER PLAY UP
CONNECTION
WITH THE THEIR
BRAND PASSION
ENGAGE consumers with the brand
through their passion points
LAUNCH PLAN
|------2012---------|-------------------2013-------------------------|-----------------2014------------------------|---2015-----|
NFL KICKOFF SUPER BOWL DRAFT CAMP SUPER BOWL DRAFT CAMP SUPER BOWL
MONTH S O N D J F M A M J J A S O N D J F M A M J J A S O N D J F
MICROSITE
OOH
BANNER
MOBILE APP
SMARTGLASS
SOCIAL MEDIA
SEO
PR/INFLUENCER
47.
IMPLICATIONS: BRAND &BUSINESS
950,000
Billboards
Online Ads
Marketing Tactics = impressions
x
Xbox SmartGlass
Campaign Microsite
Avg. Click Through = 10%
Mobile App x
In-Store AR Click Through to
Customer Purchase = 5%
Retention
4,750
Customer
Loyalty = new customers
Internet World States; Mashable, Google Click- per month
Through Rates, 2011
48.
KEY METRICS
BANNER AD interaction rate, open rate, CTR
BILLBOARD cost vs. sales volume ratio, engagement
visits to site, time spent on site, fan
MICROSITE
uploads, social engagement
MOBILE APP download of app, in-store sales volume
downloads of game, frequency of use,
XBOX SMARTGLASS
engagement with friends
TACTICS + SEGMENTS
TACTIC MILLENNIALS GEN X BABY BOOMERS
53% of Gen X Men notice large billboards (Mintel Marketing to
Gen X, 2011). By providing Gen Xers with news or information
BILLBOARDS via advertisements during their “wasted” commute time, the
may feel that they’ve gained knowledge and benefitted from
their commute time.
Interactivity increases brand recall 63% more than non interactive ads (Barnum Sulley Reesearch 2010)
BANNER ADS Display ads do more than look pretty. “When Internet users were surveyed to find out what actions they took
when viewing a display ad on an ad-supported Website, nearly 1/3rd said they clicked on the ad” (eMarketer,
Banner Ads: Beyond the Click, 2009).
71% of Boomers say they will still buy in stores
MICROSITE after getting information from the web (Bazaar
Voice, Talking to Strangers, 2012).
Eighty-four percent of Millennials report Over half (51%) of Americans trust UGC more than other
that UGC on company websites has at information on a company website (16%) or news articles about
least some influence on what they buy the company (14%) when looking for information about a
UGC VIDEO (Bazaar Voice, Talking to Strangers, brand, product, or service (Bazaar Voice, Talking to Strangers,
2012). 2012).
56.
TACTICS + SEGMENTS
TACTIC MILLENNIALS GEN X BABY BOOMERS
38% of Millennials are driven to choose a 74% of male U.S. smartphone users have downloaded mobile
IN-STORE brand based on signs or displays in store apps (2010, eMarketer.com)
(AdAge “How Millennials Are Spending
AUGMENTED Their Precious Dollars on CPGs,” 2012).
REALITY
Millennials are 262% more likely to be 49% of men own a smartphone (Pew Internet,
influenced by smartphone apps than the February 2012), an increase of 10% from May
general population (AdAge “How 2011
MOBILE APP Millennials Are Spending Their Precious
Dollars on CPGs,” 2012).
60% of mobile internet users multitasked 30% of Gen X men play video games (Mintel, Marketing to Gen
XBOX while watching sports (Sports Fans X – US, 2011)
Online, eMarketer.com, 2011)
SMARTGLASS
57.
SEGMENTATION
More millennials than non-millennials described
themselves as adventurous (69%) and expressed
MILLENNIALS ADVENTUROUS a desire to be considered a “done-it-all” (46%)
(Barkley Millennials Study, 2011).
Effectively using nostalgia in advertising can be a
challenge (Advertising Age, 2010), but it may help a
GEN X NOSTALGIC brand stand out in the mind of Gen Xers
(Mintel Marketing to Gen X, 2011).
Boomers have been noted as being concerned
BOOMERS YOUTHFULNESS with staying youthful and active
(Mintel Lifestyles of Baby Boomers, 2011).