CATEGORIES OR MANEGERIAL ROLES - ORGANIATION AND MANAGEMENT x

CATEGORIES OF MANAGERIAL ROLES
(ACCORDING TO MINTZBERG)

Introduction to
Managerial Roles
● Managers play various roles
within an organization.
● Henry Mintzberg identified 10
key managerial roles.
● These roles are categorized into
Interpersonal, Informational,
and Decisional.
● Let's explore each category in
detail.

Interpersonal Roles
Overview
● Interpersonal roles
involve interactions with
people.
● They include Figurehead,
Leader, and Liaison roles.
● These roles help in
building relationships
within and outside the
organization.

Figurehead Role
● Managers carry out ceremonial and symbolic duties.
● Represent the company in formal matters.
● Important for both internal and external
representation.
Example: Attending ribbon-cutting ceremonies.

Leader Role
● Managers motivate and guide
employees.
● Create a positive work
environment.
● Communicate effectively with
team members.
Example: Conducting team meetings.

Liaison Role
● Managers act as
intermediaries.
● Develop and maintain
external networks.
● Connect different levels
within the organization.
● Example: Meeting with
external stakeholders.

Informational Roles Overview
● Informational roles focus on processing information.
● They include Monitor, Disseminator, and
Spokesperson roles.
● Essential for effective communication and decision-
making.

Monitor Role
● Managers gather relevant internal and
external information.
● Analyze and assess information to identify
problems and opportunities.
● Example: Reviewing market research reports.

Disseminator Role
● Managers transmit factual
information within the
organization.
● Ensure important
information reaches all
levels.
● Example: Sending out
company-wide memos.

Spokesperson Role
● Managers represent and
speak for the
organization.
● Communicate relevant
information to external
parties.
● Example: Speaking at
industry conferences.

Decisional Roles Overview
● Decisional roles involve making choices and solving problems.
● They include Entrepreneur, Disturbance Handler, Resource
Allocator, and Negotiator roles.
● Critical for organizational success and growth.

Entrepreneur Role
● Managers design and initiate changes and
strategies.
● Aim to enhance productivity and generate
income.
● Example: Launching a new product line.

Disturbance Handler
Role
● Managers respond to disputes and
operational breakdowns.
● Use solutions to resolve internal and
external issues.
● Example: Mediating employee conflicts.

Resource Allocator Role
● Managers control and allocate organizational resources.
● Ensure resources are used effectively in operations.
● Example: Budgeting for departmental expenses.

Negotiator Role
● Managers participate in negotiations with
other organizations and individuals.
● Represent the interests of the
organization.
● Example: Negotiating supplier contracts.

Importance of
Managerial Roles
● Effective managerial roles lead to
organizational success.
● Help in building strong teams and
networks.
● Ensure smooth operations and strategic
growth.

Real-World Examples
● Steve Jobs as an Entrepreneur at Apple.
● Sheryl Sandberg as a Leader at Facebook.
● Warren Buffet as a Spokesperson for Berkshire Hathaway.

Interactive Activity
● Identify a manager you admire.
● Discuss which of Mintzberg's roles they
excel in.
● Share your thoughts with the class.

Discussion Questions
● Which managerial role do you think is the
most challenging? Why?
● How can a manager balance multiple
roles effectively?
● Can you think of a situation where a
manager failed in one of these roles?

Conclusion
● Mintzberg's managerial roles are essential for effective
management.
● Understanding these roles helps in appreciating the complexity of
a manager's job.
● Effective managers contribute significantly to organizational
success.

Further Reading
● "Mintzberg on Management" by Henry
Mintzberg.
● "The Manager's Path" by Camille
Fournier.
● "Leaders Eat Last" by Simon Sinek.

CATEGORIES OR MANEGERIAL ROLES - ORGANIATION AND MANAGEMENT x

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