Challenges and Opportunities in Tour Guiding By Md Shaifullar Rabbi

Challenges and Opportunities in Tour Guiding By Md Shaifullar Rabbi

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  SEMINAR ON CHALLENGES ANDOPPORTUNITIES IN TOUR GUIDING
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  Speaker Profile Md. ShaifullarRabbi Professional Experiences Lecturer- BTHM, Daffodil Institute of IT(NU) Assessor- Bangladesh Technical Education Board Former Coordinator & Lecturer- DBA, IBAIS University Guest Lecturer – BTHM,IBAIS University Resource Person- Sheikh Hasina National Institute of Youth Development Resource Person - ATAB Tourism Training Institute Resource Person- International Skills Development Center Resource person- Bangladesh Hotel Management Tourism Training Institute Former Manager sales- Mamun Air Service (IATA Agency) Founder Chairman- Bangladesh Society For Tourism Innovation Founder - Travel Memoria Educational Qualifications BBA & MBA -Major in Tourism & Hospitality Management, Faculty of Business, University of Dhaka. Certified NTVQF Level -4 (Ticketing And Reservation, SPTC-BTEB) Diploma Course in Travel Agency & Tour Operation Management ,BHMTTI Certified NTVQF Level 2 (Ticketing & Reservation, BTEB) Certified NTVQF Level 1 (Tour Guiding, BTSC-BTEB)
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  Knowledge and SkillsRequirement for Tour Operations and Tour Guiding Tourism Fundamental Hospitality Fundamental Tour Operator, Formation and Functions Types of Tour Operations Different form of Tour Operations Current Market Trends Travel and Tourism Components Package Tour Development Travel Documents Challenges and Opportunities Skills in Dealing with Clients Travel Requirements Visa Processing Travel and Tour Business marketing and Policy Travel Transportation System Tour Distribution System
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  Tourism  The wordtourist was used in 1772 and tourism in 1811. It is formed from the word tour, which is derived from Old English turian, from Old French torner, from Latin tornare; 'to turn on a lathe,' which is itself from Ancient Greek tornos (τόρνος); 'lathe'.  Tourism is travel for pleasure or business; also the theory and practice of touring, the business of attracting, accommodating, and entertaining tourists, and the business of operating tours.  According to UNWTO-"Tourism comprises the activities of persons traveling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes.”
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  Major Components ofTourism Industry 1.Transportation 2. Accommodation 3. Food & Beverage 4. Entertainment & Attractions *** The Sum of all activities that arising out from travel and stay of tourists.
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  Hospitality Industry The hospitalityindustry is a broad category of fields within the service industry that includes lodging, food and drink service, even t planning, theme parks, and transportation. It includes hotels, restaurants and bars. The role of Hotel Industry stems from a long history and development in the field of hospitality provision. According to the Cambridge Business English Dictionary the "hospitality industry" consists of hotels and food service, equivalent to North American Industry Classification System or NAICS code 72, "Accommodation and Food Service". (Source- https://en.wikipedia.org/wiki/Hospitality_indust
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  Tour Operator  Touroperator is an organization, firm or company who buys individual travel components, separately from their suppliers and combines them into a package tour, which is sold with their own price tag to the public directly or through middlemen, is called a Tour Operator. Major types of tour operators-  Inbound Tour Operators-Inbound tour operators bring tourists into a country as a group or via individual tour packages. They handle all arrangements in the host country; and the types of tours they curate are specifically for non-residents touring the country.  Outbound Tour Operators-Unlike inbound tour operators, outbound tour operators work within their countries to take travelers to other countries. They are tour operators who market their tours for international destinations, either for business or leisure travel.  Domestic Tour Operators-Domestic tour operators are those that put together inclusive tour packages and sell them to domestic travelers. In other words, they are tour operators who provide travel packages and tours within a tourist’s native country.  Receptive Tour Operators-Receptive Tour Operators (RTOs) provide tourism products to tour operators in other markets (as a business-to-business relationship).  Ground Tour Operators-Ground tour operators operate domestically. They are however different from domestic tour operators in that they organize tours for incoming tourists on behalf of an inbound tour operator (and sometimes, outbound tour operators).
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  Tour Guide Responsibilities 1.Greeting and welcoming customers to the tour.  2. Informing customers about the itinerary for each tour.  3. Planning itineraries in accordance with weather forecasts and the length of each tour.  4. Scheduling visits and purchasing tickets to museums, galleries, protected parks, and other attractions ahead of time, if required.  5. Planning alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events.  6. Gathering and maintaining the requisite equipment for each tour.  7. Familiarizing yourself with the layout and history of the region or establishment in which you will be working.  8. Familiarizing customers with each region or establishment.  9. Encouraging guests to apply sunscreen regularly and to remain hydrated, if applicable.  10. Directing customers to other, non-competing services that might be of interest to them.
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  Tour Guide Requirements 1.Tour Guiding diploma or equivalent.  2. Prior experience as a Tour Guide is advantageous.  3. Capacity to stand and walk for extended periods.  4.Adherence to prescribed safety codes.  5. Excellent conversational skills  6. Personable, humorous disposition.  7. Outstanding organizational, time management, and improvisational skills.  8. Passionate about traveling.  9. Ability to work during evenings and on weekends.
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  10 QUALITIES EVERYTOUR GUIDE SHOULD HAVE 1.STRONG COMMUNICATION SKILLS  2. PERSONABLE & OUTGOING  3. HUMBLE AND COURTEOUS  4. IMPROVISATIONAL SKILLS  5. JUST ENOUGH ENTHUSIASM  6. HUMOR  7. PUNCTUALITY  8. A KEEN SENSE OF DIRECTION  9. THE KNOWLEDGE OF A LOCAL  10. PASSION FOR THEIR TOUR
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  Challenges in TourGuiding o 1.No Stable Income & Labor Insurance  2. Nearly Work 24 Hours  3. Sometimes Feel bored  4. Repeat Traveling the Same Place  5. Being Knowledgeable is a Must  6. Test Your Patience  7. Seasonal Job  8. Less Job Security  9. Highly Skilled  10. Ready to take challenges  11. Heavy work load
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  Opportunities in TourGuiding  1.You’ll learn a valuable skill set for a future career  2. You will see more countries & cities than you ever thought possible  3. You will be living the dream  4. You’ll become an expert on history, art and architecture  5. Your colleagues will be just like you!  6. You can save while travelling  7. You will become a destination expert  8. You’ll have friends all over the world
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  Trends of Tourismin Current World 1. Individuals Travel 2. Eco Travel 3. Local experience 4. Personalization 5. Business Travel 6. Recognition technology 7. Virtual reality 8. Family Travel 9. Healthy and organic food 10. Convenience Booking 11. Responsible Tourism 12. Health & Safety Issues
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  Career Opportunities In Tourism& Hospitality Industry  Tourism Education  Tourism Research Institutions  Hotels, Motels & Resorts  Travel Agencies  Tour Companies  Food Chain  Airlines  Airport  Recreation and Leisure  Attractions & Entertainment Organizations  Festival & Events firms  Tourism Offices & Information Centers  Convention & Visitor Bureaus  Meeting Planners  Bus Companies  Cruise Companies  Railroads  Rental Car Companies
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  Career Opportunities In BangladeshTourism & Hospitality Industry  Transportation Services (Air, Road & Water)  Accommodation Services (Hotels, Motel, Resorts)  Airlines Companies  Travel Agencies  Tour Operators  Event Management  Cruise Companies  Education & Research  Airport Services  Food Companies  Tourism Journalist  Event Management Firms  Bangladesh Civil Service  Different Ministry  Tourist Information Center  Universities  Colleges & Schools  Government Projects  Theme Park  Sabrang Exclusive Tourist Zone  Naf Tourism Park  Sonadiya Tourism Park  Upcoming Airports Current Opportunities Future Opportunities
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  Contribution of Travel& Tourism in World Economy  WTTC’s latest annual research, in conjunction with Oxford Economics, shows Travel & Tourism’s contribution to world GDP outpaced the global economy for the seventh consecutive year in 2017.In 2017, Travel & Tourism’s direct, indirect and induced impact accounted for: US$8.3 trillion contribution to the world’s GDP , 10.4% of global GDP 313 million jobs, 1 in 10 jobs around the world US$1.5 trillion exports (6.5% of total exports, 28.8% of global services exports) US$882 billion investment (4.5% of total investment).  The research shows that 2017 was a bumper year for the global Travel & Tourism sector, which grew at 4.6%, much faster than the economy as a whole (3% growth during 2017). Its role as a driver of prosperity is clear, as the sector created 7 million new jobs in 2017, 1 in 5 of all new jobs across the world.  Travel & Tourism is a dynamic engine of economic development and job creation throughout the world. In 2017, Travel & Tourism directly contributed US$2.6 trillion and nearly 119 million jobs worldwide.
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  Contribution of Travel& Tourism in Bangladesh Economy According to WTTC-In 2018- Contribution of Travel & Tourism to GDP is 4.4 Money generate 11.8 billion USD 24,14,400 jobs has created in 2018 31,55,300 jobs will be created by 2019
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  “To make People Happy & Be Happy” Thankyou all ?