This document discusses forecasting techniques used in operations management. It defines a forecast as a statement about the future value of a variable of interest. Forecasts are used in accounting, finance, human resources, marketing, and other business functions. The document outlines judgmental, time series, and associative forecasting models. It describes techniques like naive forecasts, moving averages, exponential smoothing, linear trend analysis, and regression. Accuracy is evaluated using measures like MAD, MSE, and MAPE. Choosing a technique depends on cost, accuracy, data availability, time, and forecast horizon.