The document discusses the role of citizens in contributing to society. It provides examples of how individuals and groups can contribute to needs of society through volunteering, donations, and advocacy. Formal groups can focus on long-term causes while informal groups provide quick response during crises. The document also discusses how citizens can influence government decisions through platforms like Our Singapore Conversation to give feedback and shape policies. Organized groups have influenced decisions like conserving Sungei Buloh nature reserve. Providing responsible and constructive feedback helps the government improve society for the benefit of citizens and strengthens citizens' sense of belonging.