3. Overview of Organizing
Organizing - is the management function usually follows after
planning.
It involves
– Assignment of tasks
– The grouping of tasks into departments
– The assignment of authority and responsibility
– Allocation of resources across the organization.
It is a function in which the synchronization and combination of
human, physical and financial resources takes place.
The task of organization is to unite or integrate these
components effectively for the purpose of attaining the
common goal.
4. Characteristics of organization
It is a group of persons - an organization comes into existence when there are
a number of persons in communication and relationship to each other and are
willing to contribute towards a common goal.
Organization as a structure of relationship - it sets up the scope of activities
of the enterprise by laying down the structure of relationships.
It is a basic function of management - it involves determination and provision
of resources for the achievement of goals and performed by all managers.
Organization as a continuous process - it is the process of establishing
relationship among the members of the organization, and creating
organization structure.
It is a network of authority and responsibility relationships
5. Types of Organization
Organizations can be classified into formal and informal types:
Formal organization - is an organization that is deliberately and
rationally designed and approved by management through
organizing process to achieve certain goals/ objectives.
– It is planned structure of an organization which is deliberately
created to attain desired objectives.
– It is a system with well-defined jobs, definite authority,
responsibility, and accountability.
6. Cond…
Characteristics of formal organization
Consciously designed - are purposely designed and established to
attain certain end results.
Based on delegated authority - each employee has delimited
authority; therefore there is superior-subordinate relationship.
Has clear organizational chart - organizational chart shows jobs &
departments, and it is the most tangible picture of an organizational
structure.
Deliberately impersonal - positions in an organization are not
personal properties, but by merit.
7. Cond…
Informal organization - refers to people in-group, but these groups
are not specified in the structure of the formal organization.
– They are natural grouping of people in the work situation based
on their behavioral patterns; interests; beliefs; objectives; etc.
– It can exist in the formal organization; nothing can destroy it or it
cannot be avoided.
– It may affect formal organizations positively or negatively.
8. Cond…
Reasons for the formation of informal organization are:
– Mutual benefit
– Friendship
– The need to fulfill social needs
– Physical work condition
– Administrative practice
Some managers encourage while others suppress the formation of
informal organization.
9. Cond…
Characteristics of informal organization
Group norms – have unwritten agreements/ rules/ regulations that govern
members’ behavior
Group cohesiveness - members have strong relationships.
Group leadership - members select someone who is most active among the
others as a leader
Communication network - It is also called grapevine. It is the network outside
the formal communication channel.
Short Lifespan and purpose - have short life span in comparison with formal
organization.
– Therefore they end to exist when the members meet their interests and
re-established when another need arises.
10. Cond…
Large in number - the divergent nature of people’s interest, their
feeling, tradition, attitude, etc., lead to the formation many informal
organizations.
Can gradually develop into formal organization - informal
organizations gradually can be emerged as formal organization.
11. Cond…
Advantages of informal Organizations
– Useful channels of communication.
– Provide satisfaction and stability in the organization.
– Alert managers to plan and act accordingly
– Inform managers sensitive issues
Disadvantages of informal Organizations
– Resistance to change
– Role conflict
– Rumor
– Conformity (hidden agendas/destructive actions)
12. The Organizing Process
The following are the steps of organizing:
Step 1. Considering plans and goals
Step 2. Determining activities necessary to accomplish objectives
Step 3. Classifying and grouping activities
– In order to provide a smooth flow of work, all closely related and
similar activities must be grouped together.
– This step requires managers to perform three activities.
Examine each activity identified to determine its nature
(marketing, finance, etc..)
Group activities into related areas
Establish department design for structure.
13. Step 4. Assigning work and delegating appropriate authority
Step 5. Designing a hierarchy of relationships
– This step requires the determination of the structure of an
organization and its operating relationship.
14. Types of organizational structure
In an organization vertical and horizontal operating relationship
structure can be created.
A. Vertical structuring
creates the chain of command or hierarchy of decision
making levels in the company.
B. The horizontal structuring
has two important effects.
– It defines the working relationships between operating
departments
– It makes the final decision on the span of control.
15. Major concept of Organizing
Departmentation
Authority
Unity of command
Accountability and responsibility
Span of Management
Centralization and decentralization
16. Cond…
Departmentation – is the horizontal differentiation of tasks or
activities into discrete segments
– It involves grouping of operating tasks into jobs,
– combining of jobs into effective work group, and
– combining of groups into divisions often termed as
‘departments’.
17. Authority - all managers in an organization have authority on the
management position they occupy.
– Authority is described as institutional power.
– It is the right to act, or to give order/ command, or deploy
resources in an organization.
– It is the power derived from the position a manager holds.
– it represents legitimate exercise of power in the organization
structure.
18. Cond…
1. Line authority - is the relationship between superior and subordinates.
– It is directed supervisory relationship.
– It enables the manager to tell subordinates what to do.
– It is represented by the chain of command.
– It flows downward in an organization.
2. Staff authority - is the right to give advice.
– It is advisory in nature. People in these positions have the authority
to offer advice and recommendations. e.g. legal service; public
Relation service.
– The people in the staff position assist and advise the line manager.
19. Cond…
3. Functional authority - is an authority exercised or the right to
control activities in other departments.
It is an authority delegated to an individual or department over
specific activities undertaken by personnel in other departments.
It is usually limited in scope and duration.
It is exercised one level below the person who has it.
20. Cond…
Delegation - is authorizing subordinates to act in a certain manner
independently.
Delegation occurs for two purposes
– When managers are absent from their jobs-Subordinates act on
behalf and exercise authority.
– To develop subordinates and facilitate decision making process.
21. Unity of command - each person within an organization should take
orders from and reports to only one person.
Accountability and Responsibility
Accountability - is answer for the actions taken with regard to the
tasks assigned/responsibility and authority delegated.
Responsibility is the obligation to do a job whereas accountability is
the liability for the performance of the job in a successful way.
22. Cond...
Span of control – also called span of management refers to the
number of subordinates that single manager can effectively supervise
or should have to direct.
Centralization Vs. Decentralization
Both centralization and decentralization refer to the nature of
authority within an organization structure.
23. Cond...
Centralization
– Centralization is the concentration of authority for decision
making within the hands of one or few.
Decentralization - is a systematic effort to delegate all authority
to the lowest levels except that which can be exercised at
central point
– It is pushing down of authority and power of decision making
to the lower levels of organization