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This document discusses coaching and mentoring. It defines coaching as developing skills and knowledge to improve job performance and organizational objectives. Coaching is usually short-term and focuses on specific goals. Important coaching models include GROW, OSCAR, and COACH. Mentoring involves a senior member advising and promoting a junior member's career. Mentoring functions include learning skills, culture, and preparing for future roles. Coaching and mentoring provide benefits like improved relationships, productivity and quality. The difference is that coaching focuses on work tasks while mentoring focuses on career development.




















