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COFFEE CONNECTIONS 
BUILDING A WINNING WEBSITE FOR 2015 October 9, 2014
Ed Brennan 
 Today’s Moderator 
 Executive VP/Chief Creative Officer 
 38 years in Advertising/Marketing 
#THEcoffeeconnection
Today’s Panel 
Ed Brennan - Executive VP/Chief Creative Officer, HLD 
Web Design for 2015 and Beyond 
Liz Burke - Vice President, PR & Content Marketing, HLD 
Maximizing Website Content 
Eric Wiggins - Group Account Dir, Search Marketing, Didit 
Getting Paid Website Traffic 
Ana Maria Raynes - Director, Social Media, Didit 
Getting Earned Website Traffic 
Hakan Sinar- Director, Digital Services, HLD 
Content Management Systems 
##TTHHEEccooffffeeeeccoonnnneeccttiioonn
Web Design for 2015 
 What’s Different 
- Websites are now the primary marketing entry 
point for business 
- Firmly in control of the marketing team (we 
don’t need geeks!) 
- We accept that it’s marketing support, not 
marketing outreach 
- An integral component of a total marketing 
program
Web Design for 2015 
 What’s Not Different 
- It’s marketing 101 – the right message, to the 
right target, at the right time, through the right 
channel 
- Engage the prospect 
- Convey the brand 
- Differentiate the products or services 
- Close the sale or make a connection 
- Support your existing clients and customers 
- Analyze and evaluate the process
Engage 
Who is the target? 
What do they want? 
Where are they? 
- Home 
- Work 
- Other 
- Device
Engage 
 Don’t make them work to get what they want or 
they will leave 
- Understand the target’s biases, knowledge 
level, anxieties and expectations 
- Enable visitors to do what they want, not 
what you want them to do 
- Create a user interface that clearly and 
quickly leads them to where they want to go
Engage
Engage
Convey the Brand 
 Not just the logo and corporate colors 
- Corporate standards 
- Copy tone 
- Photography/video 
- User experience
Differentiate the Products or Services 
 Clearly communicate your: 
- Unique position 
- Why your products or services are a better 
choice 
 Create high level navigation that allows 
prospects to find their own category of products 
or services
Close the Sale or Make a Connection 
 Allow visitors to get what they want right now 
- Place an order 
- Make a call 
- Make an appointment 
 Send those who want more info. to a lead form 
that is easy to complete 
 Try it to make sure it works
Support Your Existing Relationships 
 Blog 
 Email sign-up 
 News & Events 
 Contact Directory 
 Decide what comes forward to the Homepage 
based on client need
Analyze and Evaluate the Process 
 Install analytics 
 Analyze the analytics
What about mobile? 
 58% of Americans own a smart-phone 
 42% own a tablet (PEW research 2014) 
 87% use them for shopping related activity (Nielsen) 
 Est. 38% of website visits are from mobile devices
Design for Mobile 
 A large screen design for mobile devices will only 
frustrate your audience 
 Design specifically for mobile 
- Responsive website 
- Your existing site reads requester’s browser 
type and responds with the proper format 
- Mobile website 
- A site made only for mobile devices 
- Mobile App 
- An application made for download to run 
only on a specific device 
Don’t Do 
This!
Liz Burke 
#THEcoffeeconnection
Liz Burke 
 Vice President 
 Public Relations Professional 
 Content Marketer 
 Former Journalist 
 Edward R. Murrow Award Recipient 
#THEcoffeeconnection
Content Trend Statistics 
74% of online consumers get frustrated with 
websites containing content that has nothing to 
do with their interests. 
On average, visitors read about 18% of the 
information on a web page. That percentage 
decreases as the number of words on the 
page increases. 
#THEcoffeeconnection
What Makes Great Website Content? 
#THEcoffeeconnection
What Makes Great Website Content? 
Fresh 
Accurate 
Visual 
Original 
Reactive 
Interesting 
To-the-point 
Educational 
#THEcoffeeconnection
Write Content That’s Easy to Scan 
 Be direct with your audience 
 Limit each paragraph to one key concept 
 Use meaningful headlines 
 Use bullet points and numbered lists 
 Include summaries or overviews 
 Keep content as concise as possible 
#THEcoffeeconnection
Family Service League Website 
#THEcoffeeconnection
When Writing for Your Website 
 Put yourself in the user’s position 
 Trigger words 
 Headlines: 
- 7 words or less 
 Content: 
- Sentences: 15-20 words 
- Paragraphs: 40-70 words 
- Documents: 500 words or less 
#THEcoffeeconnection
When Writing For Your Website 
Ask these questions… 
 Does my audience care about this? 
 Is this clear? 
 Is there a simpler way to say this? 
 Is there a shorter way to say this? 
 Is this absolutely necessary? 
#THEcoffeeconnection
Added Value to Your Website 
- Press releases 
- News pieces 
- FAQ 
- Industry facts 
- Email sign-up 
- Photo Gallery 
- Videos 
- Testimonials 
- Blogs 
#THEcoffeeconnection
Website Content Checklist 
#THEcoffeeconnection
Eric Wiggins 
#THEcoffeeconnection
Eric Wiggins 
 Group Account Director 
 Client Services 
 Business Development 
 Cross Channel Digital Marketer 
#THEcoffeeconnection
Paid vs. Earned Digital Media
Google Landscape 
Paid 
Listings 
(PPC) 
Organic 
Listings 
(SEO) 
Product 
Listings 
Ads 
(PLA’S) 
Paid 
Listings 
(PPC)
Effective Paid Search Campaigns
Search 
Paid Search Strategies
Know Your Competitors
Other Paid Traffic Driving Strategies
36 
Casale 
Optimize campaigns 
across multiple 
exchanges 
Media Buying
Retargeting vs. Run of Network Media
Ana Maria Raynes 
#THEcoffeeconnection
Ana Maria Raynes 
 Social Media Director 
 Online Strategist 
 Featured in Glamour Mag. “Women on the Rise” 
 Appeared on FOX Strategy Room 
#THEcoffeeconnection
Content Marketing & SEO
Why Does Content Marketing Work? 
 68% of consumers start their purchase process on 
Google 
Content-rich websites that blog receive 55% more 
traffic and over 80% more leads compared to websites 
that don’t 
 70% of consumers read product reviews before 
purchasing it
Content Marketing Results
Non-Branded Results
Earned Media Tactics 
• Content Creation Strategy 
• Keyword Identification 
• Content Distribution Optimization 
• Offsite Content Creation 
• Infographics 
• LinkedIn 
• SlideShare 
• Google Plus 
• Blog Optimization 
• Verify Google Plus Page 
• Google Local 
• Optimize Press Releases 
SOCIAL MEDIA SEO 
Content 
Marketing
Hakan Sinar 
#THEcoffeeconnection
Hakan Sinar 
 HLD Director of Digital Services 
 Digital Strategist & Marketer 
 Web Solutions Architect 
 Software Engineer 
#THEcoffeeconnection
Content Management Systems 
 What is a Content Management System (CMS)? 
- A computer software that allows editing and 
organizing the content of a website 
- Does not require technical skills
Content Management Systems 
HTML Code
Content Management Systems 
CMS Interface
Content Management Systems 
 Why do we need one? 
- Cost of Website Maintenance 
- Dynamic Content 
- Scalability 
- Blogging 
- SEO 
- Multiple versions – Multi-lingual, geo-targeted, mobile
Content Management Systems 
 Which CMS 
- Cost 
- Functionality 
- Scalability & Customization 
- Maintenance & Support
Content Management Systems 
 WordPress 
- Open source – Low cost of ownership 
- Easy to implement and use 
- Robust blogging & development platform 
- SEO Friendly 
- Scalable and customizable 
- Wide support network 
WP is used by 23% of all the websites 
WP’s CMS Market share is 61% 
Source W3Techs.com
Thank You! 
#THEcoffeeconnection

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Coffee Connections: Building a Better Website for 2015

  • 1. COFFEE CONNECTIONS BUILDING A WINNING WEBSITE FOR 2015 October 9, 2014
  • 2. Ed Brennan  Today’s Moderator  Executive VP/Chief Creative Officer  38 years in Advertising/Marketing #THEcoffeeconnection
  • 3. Today’s Panel Ed Brennan - Executive VP/Chief Creative Officer, HLD Web Design for 2015 and Beyond Liz Burke - Vice President, PR & Content Marketing, HLD Maximizing Website Content Eric Wiggins - Group Account Dir, Search Marketing, Didit Getting Paid Website Traffic Ana Maria Raynes - Director, Social Media, Didit Getting Earned Website Traffic Hakan Sinar- Director, Digital Services, HLD Content Management Systems ##TTHHEEccooffffeeeeccoonnnneeccttiioonn
  • 4. Web Design for 2015  What’s Different - Websites are now the primary marketing entry point for business - Firmly in control of the marketing team (we don’t need geeks!) - We accept that it’s marketing support, not marketing outreach - An integral component of a total marketing program
  • 5. Web Design for 2015  What’s Not Different - It’s marketing 101 – the right message, to the right target, at the right time, through the right channel - Engage the prospect - Convey the brand - Differentiate the products or services - Close the sale or make a connection - Support your existing clients and customers - Analyze and evaluate the process
  • 6. Engage Who is the target? What do they want? Where are they? - Home - Work - Other - Device
  • 7. Engage  Don’t make them work to get what they want or they will leave - Understand the target’s biases, knowledge level, anxieties and expectations - Enable visitors to do what they want, not what you want them to do - Create a user interface that clearly and quickly leads them to where they want to go
  • 10. Convey the Brand  Not just the logo and corporate colors - Corporate standards - Copy tone - Photography/video - User experience
  • 11. Differentiate the Products or Services  Clearly communicate your: - Unique position - Why your products or services are a better choice  Create high level navigation that allows prospects to find their own category of products or services
  • 12. Close the Sale or Make a Connection  Allow visitors to get what they want right now - Place an order - Make a call - Make an appointment  Send those who want more info. to a lead form that is easy to complete  Try it to make sure it works
  • 13. Support Your Existing Relationships  Blog  Email sign-up  News & Events  Contact Directory  Decide what comes forward to the Homepage based on client need
  • 14. Analyze and Evaluate the Process  Install analytics  Analyze the analytics
  • 15. What about mobile?  58% of Americans own a smart-phone  42% own a tablet (PEW research 2014)  87% use them for shopping related activity (Nielsen)  Est. 38% of website visits are from mobile devices
  • 16. Design for Mobile  A large screen design for mobile devices will only frustrate your audience  Design specifically for mobile - Responsive website - Your existing site reads requester’s browser type and responds with the proper format - Mobile website - A site made only for mobile devices - Mobile App - An application made for download to run only on a specific device Don’t Do This!
  • 18. Liz Burke  Vice President  Public Relations Professional  Content Marketer  Former Journalist  Edward R. Murrow Award Recipient #THEcoffeeconnection
  • 19. Content Trend Statistics 74% of online consumers get frustrated with websites containing content that has nothing to do with their interests. On average, visitors read about 18% of the information on a web page. That percentage decreases as the number of words on the page increases. #THEcoffeeconnection
  • 20. What Makes Great Website Content? #THEcoffeeconnection
  • 21. What Makes Great Website Content? Fresh Accurate Visual Original Reactive Interesting To-the-point Educational #THEcoffeeconnection
  • 22. Write Content That’s Easy to Scan  Be direct with your audience  Limit each paragraph to one key concept  Use meaningful headlines  Use bullet points and numbered lists  Include summaries or overviews  Keep content as concise as possible #THEcoffeeconnection
  • 23. Family Service League Website #THEcoffeeconnection
  • 24. When Writing for Your Website  Put yourself in the user’s position  Trigger words  Headlines: - 7 words or less  Content: - Sentences: 15-20 words - Paragraphs: 40-70 words - Documents: 500 words or less #THEcoffeeconnection
  • 25. When Writing For Your Website Ask these questions…  Does my audience care about this?  Is this clear?  Is there a simpler way to say this?  Is there a shorter way to say this?  Is this absolutely necessary? #THEcoffeeconnection
  • 26. Added Value to Your Website - Press releases - News pieces - FAQ - Industry facts - Email sign-up - Photo Gallery - Videos - Testimonials - Blogs #THEcoffeeconnection
  • 27. Website Content Checklist #THEcoffeeconnection
  • 29. Eric Wiggins  Group Account Director  Client Services  Business Development  Cross Channel Digital Marketer #THEcoffeeconnection
  • 30. Paid vs. Earned Digital Media
  • 31. Google Landscape Paid Listings (PPC) Organic Listings (SEO) Product Listings Ads (PLA’S) Paid Listings (PPC)
  • 33. Search Paid Search Strategies
  • 35. Other Paid Traffic Driving Strategies
  • 36. 36 Casale Optimize campaigns across multiple exchanges Media Buying
  • 37. Retargeting vs. Run of Network Media
  • 38. Ana Maria Raynes #THEcoffeeconnection
  • 39. Ana Maria Raynes  Social Media Director  Online Strategist  Featured in Glamour Mag. “Women on the Rise”  Appeared on FOX Strategy Room #THEcoffeeconnection
  • 41. Why Does Content Marketing Work?  68% of consumers start their purchase process on Google Content-rich websites that blog receive 55% more traffic and over 80% more leads compared to websites that don’t  70% of consumers read product reviews before purchasing it
  • 44. Earned Media Tactics • Content Creation Strategy • Keyword Identification • Content Distribution Optimization • Offsite Content Creation • Infographics • LinkedIn • SlideShare • Google Plus • Blog Optimization • Verify Google Plus Page • Google Local • Optimize Press Releases SOCIAL MEDIA SEO Content Marketing
  • 46. Hakan Sinar  HLD Director of Digital Services  Digital Strategist & Marketer  Web Solutions Architect  Software Engineer #THEcoffeeconnection
  • 47. Content Management Systems  What is a Content Management System (CMS)? - A computer software that allows editing and organizing the content of a website - Does not require technical skills
  • 49. Content Management Systems CMS Interface
  • 50. Content Management Systems  Why do we need one? - Cost of Website Maintenance - Dynamic Content - Scalability - Blogging - SEO - Multiple versions – Multi-lingual, geo-targeted, mobile
  • 51. Content Management Systems  Which CMS - Cost - Functionality - Scalability & Customization - Maintenance & Support
  • 52. Content Management Systems  WordPress - Open source – Low cost of ownership - Easy to implement and use - Robust blogging & development platform - SEO Friendly - Scalable and customizable - Wide support network WP is used by 23% of all the websites WP’s CMS Market share is 61% Source W3Techs.com